Human Resource Assistant
Resume:
Esther Janet Bonah *** Archdale Drive, ***
Durham, NC 27707
******.********@*****.***
Objective: Positioning HR as a business partner for organizational success. An innovative and strategic HR Generalist who translates business vision into HR initiatives to help improve performance, profitability and employee engagement. Promotes organizational culture and empower others to act and develop a sense of ownership. Appreciates the perspective of others and values human capital as the greatest asset of the organization. Personal Strength: Very analytical, Hardworking, Self-motivated and Positive Attitude. Broad knowledge in the Pharmaceutical industry in the areas of current Good Manufacturing Practices
(cGMP) regarding personnel and development of standard operating procedures (SOPs). Very competent with Six (6) years experience in HR Generalist position and 8 years experience in Administrative support position. Very good organizer (meetings and other activities), corporate governance, record keeping and pays attention to details. PROFESSIONAL EXPERIENCE
Employer Danadams Pharmaceuticals Industry Ltd, Accra, Ghana Job Title HR/Admin. Manager
Start Date June. 2010
End Date June 2017
Responsibilities/
Major Achievements - Successfully managed the implementation of change in the organization after the company had undergone a strategy session and came out with a 5-year strategic plan which called for implementation of change in the organization.
- Successfully cascaded the HR 5-year strategy from the organizational 5-year strategy.
- Successfully developed and implemented nine (9) HR Standard Operating Procedures (SOPs) in the company with total headcount of 176. Drafted the Employee Handbook and Conditions of Service which was approved by the Board of Directors implemented.
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Developed and implemented a new employee performance management review and made it a continuous activity rather than the biannual or annual review it used to be.
- Successfully trained and developed two Housekeepers to rise to the position of Front Desk Executive and Administrative Assistant. Also gave opportunity to six (6) factory hands to be trained as sales executives for the company’s range of pharmaceutical products.
- Used efficient recruitment and selection process to hire competent employees for the organization including management positions leading to a low turnover rate of less than 5% year on.
- Food and Drugs Authority (FDA) annual audit during my tenure as HR Generalist had always shown compliance level in all personnel areas.
- Organized an Enterprise Improvement Team (EIT), an ILO sponsored program for small and medium enterprises (SMEs) to implement improvement ideas such as formation of 5s team in all departments, rearrangement of the raw material and packaging material warehouses, rearrangement of tools and parts at the Engineering department (thereby reducing turnaround time), instituted employee feedback scheme etc in the organization.
- Prepare excellent HR analytical reports (monthly, quarterly and annually) for the Board.
- Successfully led in compilation of necessary documents for due diligence which led to the organization acquiring US$9 million loan facility from an international Bank in 2013.
Employer Danadams Pharmaceuticals Industry Ltd, Accra, Ghana Title AAssssiissttaanntt HHRR//AADDMMIINN MMaannaaggeerr Start Date Jan 2010
End Date May 2010
Responsibilities/
Major Achievements - Liaise with the Finance department in payroll and benefit administration and made part of signatories to the company’s bank accounts.
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- Introduced employee engagement strategies through what we call “the 12 tribes of Danadams” (divided the employees into 12 groups) who have breakfast meeting with the CEO monthly.
- Introduced employee quarterly and annual award scheme for outstanding performers.
- Introduced excel spreadsheet dashboard for benefits, employee data, departmental headcount etc.
Employer Danadams Pharmaceuticals Industry Ltd - Accra, Ghana Title Admin. Officer/Executive Assistant
Start Date Jan 2005
End Date December 2009
Responsibilities/
Major Achievements - Assisted in the preparation of initial documentation for registration of the company’s products with the necessary regulatory bodies such as the Food and Drugs Authority (FDA), Registrar General of Companies, Ghana Revenue Authority (GRA) etc.
- Coordinated the opening ceremony of the company which was graced by the then President of Ghana.
- Worked with Insurance Brokers for issuance of Marine and All Assets insurance.
- Coordinated the preparation of Institutional Tenders for the company’s products some of which led to the company winning its first international contract awards in 2009.
- Worked on work permit for four (4) Expatriates from India. Employer Danpong Group of Companies – Accra, Ghana Title Admin. Assistant/Secretary
Start Date July 2002
End Date December 2004
Responsibilities/
Major Achievements - Very fast in typing documents such as letters, memorandum of understanding, product names, invoices, contract agreements etc.
- Coordinated the stock taking activities at the company’s Pharmacy wholesale and retail shops, ensuring an up-to-date stock records.
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Employer Electricity Company of Ghana
Title Asst Secretary (Attachment) to Director of Operations Start Date January 2002
End Date June 2002
Responsibilities/
Major Achievements - Assisted the Secretary and successfully executed the following duties by myself (as the Secretary was most of the time on other assignments):
- Data Entry and retrieval of documents
- Arranging Regional Directors Meeting
- Distribution of letters, memos and sending faxes to the media and other institutions
EDUCATIONAL BACKGROUND
Institution Central University College – Accra, Ghana Program/Major Human Resources Management (2006 – 2010) Level/Qualification Bachelors Degree
Institution Government Secretarial – Accra, Ghana
Program/Major Secretarial (2000 – 2001)
Level/Qualification Stenographer GII & GI
Institution Aquinas Sec. Sch. (Part-Time) – Accra, Ghana Program/Major Business (1996 – 1998)
Level/Qualification Advance Level
Institution New Juaben College of Commerce – Koforidua, Ghana Program/Major Business (1990 – 1994)
Level/Qualification Ordinary Level
Computer Training Introduction Computers, MS Word, Excel, Power Point & Introduction to Programming – 1994 - 1995
Professional Certification SHRM-CP Certification
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SEMINARS/WORKSHOPS ATTENDED
10th – 11th April 2014 Change Management by Institute of Human Resource Management Practitioners, Accra
9th – 10th April 2014 4th Annual African HR Leaders Summit by OML Africa, Accra 27th Jul – 7th Sep 2013 Certification in ILO International Core Labour Standards by ILO & Central University College, Accra
8th – 9th Nov 2012 Workplace Cooperation Module 1 by ILO SCORE Program, Accra 27th – 28th Sept 2011 Discharging Workers Through Summary Dismissal & Termination by Ghana Employers Association, Accra
11th – 12th Nov 2010 Pharmaceutical Brand Management by SALVO, South Africa Professional Affiliation:
Member: OML Africa
Member: Society for Human Resource Management (SHRM) REFERENCES
1. Dr. Yaw Adu Gyamfi 2. Pastor Eddie Carboo
CEO, Danadams Pharmaceuticals Lecturer, Central University College P O Box Ts 73, Teshie +233-**-***-****
+233-**-***-**** E-mail: **********@*****.***
E-mail: **********@*****.***
3. Andrew Baafi 4. Matilda Eno Sarpong
Atlanta, Georgia Manager, Ben Bridge Jewelry
678-***-**** Gilbert, Arizona, 732-***-****
E-mail: ******@*****.*** E-mail: **********@*****.***
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