Customer Service Microsoft Office
Resume:
MARIA V. ARIAS
********@*****.***
SUMMARY
Eight years plus of translate
Experience.
Strong customer service in both Spanish and English.
Able to work alone and with others.
Covered the Receptionist For Any Breaks During Normal Hour Of Operation.
EDUCATION
Degree: May 1999
Northwestern High School.
Degree: July 2011
Certify to measure Compression stockings
Compression Sleeves
Gutlets/Gloves.
SKILLS
Practice my skills and help the company achieve better aspects and quality of service.
Microsoft office
Customer Service
Clerical
Efficiency
Type 35 WPM
PATIENT ACCESS REP. FOR FACULTY PRACTICE PLAN AT HOWARD UNIVERSITY HOSPITAL. 2017 TO PRESENT.
Work on ERH Allscripts pm system to take and make patients appointments on a timely manner.
Answer inbound calls for Dermatology Department.
Verify insurance information.
Make sure patient schedule looks good for next day.
Address any concerns patient may have and rely messages to doctor and staff.
Translate for Spanish speaking patients.
Answer and transfer calls from other department.
CUSTOMER SERVICE/FITTER AT NEW HAMPSHIRE PHARMACY AND MEDICAL EQUIPMENT December 2008 to August 2017
process orders for wheelchairs, walking canes and any other medical supplies.
Putting information into a computer system when patients come into the pharmacy with prescriptions from their doctors.
Collect private information and insurance from patient.
Pack orders for patient to take home or for delivery like Wound supplies, Ostomy supplies, Diabetic supplies.
help Spanish speaking customers/ Translate paperwork to Spanish.
certify as a fitter to do compression stocking, measure for wrist splint and back braces.
Measure patient feet for diabetic shoes and place the order for them thru a company call eatrex.
Contact doctors via phone or fax requesting paperwork for any items patient needs.
Contact this candidate