Customer Service Pharmacy Technician

STACY RUSSELL

**** ***** ** ************ ************ 19152

OBJECTIVE

Conscientious, self-motivated Pharmacy Technician routinely preparing medications, filling prescriptions and answering patient questions regarding dosages and possible drug interactions. I would bring a resourceful, self-directed and energetic attitude to this role.

EXPERIENCE

CVS / Target Pharmacy

Pharmacy Team Leader September 2006- Present

Answered Questions from patients and contacted doctors for clarifications.

Updated existing stock inventory to increase efficiency.

Verified the accuracy of all labels used on prescriptions prior to pharmacist verification.

Confirmed prescription drug coverage for patients and updated patient data.

Interacted with vendors on a regular basis to maintain adequate supplies required to fulfil prescriptions.

EDUCATION

Swenson Arts and Technology High School 2001-2005 - Diploma 3.8 GPA

Penn State Abington 2005-2006 1 Year Completed 3.0 GPA

SKILLS AND QUALIFICATIONS

Advocating for patients’ compliance with medication guidelines

Maintaining current notes and paperwork related to the patient's drug therapy and pharmacy care plan

Checking pharmaceutical stock to assess inventory, placing orders, removing outdated drugs.

Complying with the state and federal laws.

Detail Orientation, Multitasking, Collaboration, adaptability, Stress management, Prioritizing Task,

Customer Service, Knowledge of brand vs generic drugs, Maintaining records, Resolving Billing Discrepancies.

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