Kendrick G. Lahr
Holly Springs, NC 27540
262-***-**** • ******@*****.***
Professional Summary
Ambitious, knowledgeable, and trustworthy professional who implements decisions and counsels others to get the job done efficiently and correctly. Known as “fixer” who is skilled in reducing inefficiencies, decreasing waste, and balancing budgets while increasing sales and profitably.
Education
Bryant & Stratton College
Bachelors in Business Administration, Accounting June 2016
Associates Degree in Accounting August 2014
Core Competencies
Cash Management
Accounts Payable
Budgeting
Purchasing
Project Management
Quality Assurance
Payroll
Scheduling
Staff Management
Hiring/Firing
Training
Communication
Time Management
Customer Service
Conflict Resolution
Professional Experience
Hendrick Automotive Consolidated Accounting Office October 2016 – Present
Accounts receivable
Compliance
Field Auditing
Biller
General Manager June 2006 – October 2016
Arby’s Restaurant Group – RTP, NC Knightdale, NC Port Washington, WI Columbia City, IN
Skilled turnaround specialist tasked with reorganizing, cleaning, retraining, and improving sales and service
Successfully rehabilitated 3 locations, including both corporate and franchise stores
Assess procedures and operational problems to determine ways to improve service, performance, and/or safety
After less than 1 year at current location, increased training completion rates by 56% and improved food service time by nearly 50%
Received awards for Highest Unit Controllable Income, People Development, and Lowest Team Turnover
Coached managers to control payroll in accordance with business needs
Trained staff to effectively manage multiple tasks; resulting in improved food service times
Reduced product waste by ensuring employees completed proper food handling and preparation trainings
Cross trained employees to promote maximum efficiency and teamwork
Implemented and managed adherence to corporate policies and procedures, including written and verbal warnings, to hold employees accountable
General Manager December 1998 – June 2006
Burger King - Fort Wayne, IN New Haven, IN Columbia City, IN Huntington, IN
Presented with General Manager of the Year award (2000)
Addressed organizational issues within five locations by training, hiring/firing and promoting new management
Improved cleanliness and service issues at Downtown location; within 6 months, went from a failing store to passing store with a balanced budget and increased sales
Facilitated training, made quality new hires, and implemented accountability policies to grow weekly sales from $12,500 to $29,000 in three years at Covington location
Improved speed of service and increased sales by 20% after 1 year at Columbia City location