Customer Service Insurance
Resume:
Deborah C. Johnson
Earlton, New York 12058
Email: ***************@*****.***
Objective
Seeking a position in an enviroment affording challenges and continued
professional development, in customer service, office work, clerical work, and
office manager, having 34 years of experience in the insurance industry.
Experience
JLT Group Services
Customer Service Representative, February 2000- Present
* Responsible for answering phones
* Servicing Clients
* Cross Selling Insurance and Remarking
* Working on Application System
* Note: JLT Group Services Purchased by Pearl Carroll
Associates in 2006
Deb-Roy Insurance Agency
Office Manager, March 1990-February 2000
* Responsible for hiring and training of personnel, salary
* Accounts Payable-Payroll and Operational Expenses
* Accounts Receivable-Reconciliation of Banking Statements
* Typing Personal Line Insurance Policies and Payments into PC
to be uploaded to Insurance Companies
* Responsibilities included answering telephones, greeting of
public, general filing and typing
* Inventory Control
Auto & Vehicle Damage Appraisers
Office Manager, January 1982-September 1992
* Responsibilities for managing office and personnel
* Accounts Receivable-Processing incoming payments from
Insurance Companies
* Accounts Payable-Maintained billing records for services
Performed
* Effective Communications with insurance adjusters, garages,
and insured /claiments
* Receiving new assignments and processing paperwork for
submission to insurance companies
Professional Development
* Certificate of Completion: Property Casualty Course
Siena College, 1989
* Notary Public
1997- Present
* Licensed Insurance Broker Since 2009
Effective February 1, 2016, Retired. Seeking part – time employment.
Contact this candidate