Customer Service Microsoft Office
Resume:
Danasha Dunlap
*** * ******* ** *** *, Philadelphia, pa 19144
************@*****.***
Dear Hiring Manager,
I have 1 year's experience at a front desk position, a few months in patient access and committed to excellent customer service. I believe that I will be a great fit for your organization, and would appreciate the opportunity to interview for this position at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely Danasha Dunlap
Danasha Dunlap
Jan 2017 - Present
Jan 2016 - Dec 2016
June 2015
Sept 2015 - Current
Danasha Dunlap
239 W Seymour st apt 3, Philadelphia, pa 19144
267-***-**** • ************@*****.***
Objective
Seeking a position where I can utilizing my experience and passion for customer service and also be a benefit to the company.
Key Qualifications
● Just about 1 year's experience as receptionist.
● Under a year in patient registration.
● Able to create a positive impression about my company through efficient and professional interactions.
● A self-motivated and disciplined individual with a strong work ethic and proven track record.
● Dependable, personable, and dedicated to great customer engagements.
● Scheduling patient appointments and obtain patients' authorization for procedures.
● Proficient with basic computer programs such as the Microsoft Office suite.
● Answering the phone
Work Experience
Patient Access
Roxborough memorial hospital
● Greeted patients and ensured they were comfortable while waiting.
● Made follow up appointments for patients using our computerized customer management system.
● Answered the phone, updated appointments, and forwarded calls to the medical staff.
● Followed up in email with patient queries.
● Verifying all patient information and insurance.
● Collect co-pays, answer calls, and page medical employees as needed. Receptionist
Genesis healthcare
● Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
● Answering screening and forwarding incoming phone calls.
● Receiving and sorting daily mail
Education
High School Diploma
Philadelphia high school for girls
● Graduated with a 3.4 GPA.
Bachelors Degree
Community college of Philadelphia
References
Janaya Bailey
Supervisor at Roxborough hospital
Vance Parris
Supervisor at genesis healthcare
Brittany Butcher
Coworker
Sonja Nesbitt
Supervisor
Contact this candidate