Sales Office

Eva Luan Heidkamp

757-***-**** Virginia Beach, VA 23452 *****@*****.***

PROFESSIONAL OBJECTIVE

To obtain a challenging position where I can use my skills, knowledge, expertise and international and cultural experience obtained during extended stays in foreign countries: Gap in work experience due to living out of the country.

Germany – 25 years

Greece – 2 years

Iran – 3 Years

China – 2 years

Select Career Highlights

World Traveler

Experienced in dealing with people of different nationalities, cultures and languages

Excellent verbal and written communication skills

Self-Motivated

Set Four Records in 2002

Have maintained excellent a course in workplace violence prevention

Successfully completed course in E-mail correspondence

Successfully completed 1-year course in sales management

Employee Relation training

‘Widen the Gap training

Profit analysis training

Course in Staff management

PROFESSIONAL OVERVIEW

Receptionist/Administrative Assistant Jeremiah A. Denton III PC – VIRGINIA BEACH, VA July 2011 to August 2017

Answer telephone and obtain information of potential clients, message or transfer calls to appropriate attorney

Great visitors and/or callers and handle their inquiries or direct them to the appropriate attorney according to their needs. Operate office equipment, such as fax machines, copiers and phone systems

Schedule and confirm appointments for clients and attorneys; Make copies of correspondence and legal documents; Locate and attach appropriate files to incoming correspondence requiring action by attorneys

Operate electronic mail system and coordinate the flow of information, internally or with clients, courts and external attorneys and law offices. Open, read, route and distribute incoming mail

Take dictations by machine and transcribe information; Use computer for various applications, such as database management and word processing

Human Recourses Administrator The French quarry – phoenix, AZ: July 2006-October 2006

Conduct reference and/or background checks on job applicants

Process, verify and maintain personnel related documentation

Provide assistance in administering employee benefit programs and worker’s compensation plans.

Organized filing system for employee paperwork

Manager/Recruiter MANPOWER INTERNATIONAL – WAXAHACHIE, TX & ENNIS, TX: May 1999-June 2006

Managed Both Office Locations Simultaneously

Perform searchers for qualified job candidates, using resources such as computer databases, networking and media advertisements

Reviewed employment applications and client job orders to match applicants with job requirements

Interviewed job applicants to obtain information on work history, training, education and job skills

Inform job applicants of duties and responsibilities, compensation and benefits, schedules, and working conditions at client facilities

Conducted reference and/or background checks on job applicants

Selected job applicants and referred them to clients

Hired employees and process hiring-related paperwork

Presented qualified applicants to clients

Address employee related issues with clients

Set goals and deadlines for both office locations

Plan, administered, and control budgets for both office locations, maintaining a GP of at least 21%

Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency

Analyzed internal processes and recommended changes to corporate management

Held weekly progress reporting to corporate office

Preparation of proposals and quotes to (potential) clients

Maintained a professional relationship with client companies

Perform marketing activities and cold calls in search of new clients

Manager Curves for Women – Durango co & Ennis, TX: JULY 1998-May 1999

Manage of women’s fitness facility

Sales of memberships, daily operations business transactions

Maintained excellent customer relationship

Assisted in advertising

Transferred to Ennis, TX to build sales and client relations

Improved membership by 100% within five months

Eva Luan Heidkamp 757-***-**** *****@*****.*** Page 2

Veterinary Assistant JOHNSON’S VETERINARY CLINIC- CHECOTAH, OK: April 1997-February 1999

Assisted with small animal operations; Prepared all instruments for sterilization

Performed bloodwork checks including heartworm and chemical

Daily care of animal boarding

Assisted with x-rays

Organized medical storage room

Assisted at front desk when needed; Worked in close relations with clients and pets

Owner COFANETTO di TATIANA – EUFAULA, OK APRI.1996-APRIL 1998

Built successful wholesale jewelry company from scratch

Imported handmade costume jewelry from Germany to sell to retail stores in U.S. main target area southwest United States

Responsible for communication with home office in Germany regarding purchasing and shipping of merchandise

Responsible for marketing and sales of jewelry

Teacher BENEDICT SCHOOL OF LANGUAGES – BERGISCH, GERMANY: JANUARY 1995-MARCH 1996

Taught conversational American English to adults and children relocating to the United States

Teacher for technical English courses for German professionals doing business overseas

Translated meetings and transcripts

Education & Credentials

Memphis State University, Memphis TN

Some College coursework completed

Sikeston High School, Sikeston, MO (High School Diploma)

Member of Rotary club- 2005

member of chamber of commerce – 2001

Ellis county personnel - 2002

Proficient in MS Office, (including MS Word- 10 years, MS EXCEL- 10 years)

Field Power Base – Expert

Proficient Lotus Notes- 10 years

Proficient Web Mail – 10 years

Proficient JD Edwards -

Languages

English- Full Knowledge (native)

German – Wide Knowledge (verbal and written

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