Mrs. Latashia R. Boyd
Shreveport, LA 71129
Personal Information
Date of birth: 07/ 21/ 1980
EXPERIENCE:
*Margaritaville Resort & Casino - July 14,2014 - Present
Casino Revenue Auditor
Conduct a daily revenue audit including cash summaries, journals for entry, and other daily revenue reports needed for the company. Other responsibilities include verifying and recording revenue for products of service, credit card billing and deposits. Auditing and analyzing any all finacial information.
*Margaritaville Resort & Casino
Room Service Team Leader
Responsible for overseeing graves shift. Making sure employees are prepared and equipped with everything they need to work their shift. Running daily financial reports. Voiding transaction and ordering supplies when needed. Answering telephones and taking care of hotel guest.
Sep 4, 2013 - July 9, 2014
*Horseshoe Casino
Room Service Operator/ Attendant
I have had 12 years of Experience in the Food & Beverage Department. In my first year i was a trained hostess in which i was responsible for greeting and seating guest. Making sure to make a great first impression to the guest. Answering telephone and setting tables and helping servers when needed. After 2 of being a dependable employee I was asked to fill in as a server. I was responsible for taking guest orders and serving food. Making sure the guest were taking care of in a professional and timely manner. I then was promoted to room service. I was responsible for answering telephone calls and taking hotel guest orders in a timely manner. Making sure orders and amenities were accurate and entered into computer to be prepared. Setting up tables and trays in professional and clean manner for the guest. Delivering food, drinks and amenities to guest while providing excellent customer service skills. To make every hotel and casino guest experience while at the horseshoe the most memorable experience ever.
Jul 27, 2000 - Nov 7, 2012
*Regional Oncology & Radiation Treatment Center
CMA (Externship) Vital Signs Injections Assisting Doctor with minor surgeries Answering Telephone Faxing & Filling documents Scheduling Doctors Appointments Checking Pts. In & Out Cleaning & Preparing Exam Rooms
Jan 14, 2013 – March 1, 2013
EDUCATION:
*Ayers Career College
National Registered Certified Medical Assistant
May 2013
Benton High School
Diploma
May 23, 1999
REFERENCES:
Reference name: Sharon Doyle, RN
Company: Ayers Career College
Phone: 318-***-****
Reference name: Sandy Huckaby, RN
Company: Ayers Career College
Phone: 318-***-****
SKILLS:
*12 years of excellent Customer Service *Excellent Communication Skills *Trained Food & Beverage Server *Great Team Leader *Injections *Vital Signs *Blood Draws *HIPPA Knowledge *Medical Terminology *EKGs *Sterile Catheterization *Electronic Medical Records *Bookkeeping & filling *Data Entry (35WPM) *Medical Billing & Coding