Stacy L. King Capistrano Beach, CA ***** ac2jat@r.postjobfree.com 714/797-3527

Objective:

To bring to the table my many years of management experience as well as my strengths in employee incentives and retention. It is my goal to make this a win-win situation for all involved. I pride myself on my loyalty, flexibility and extreme confidentiality.

Qualifications:

I have over 20 yrs. of management experience in the areas of Call Center, Distribution, Facilities and Clinic Management as well as over 9 years in Human Resources Management with processing company payroll through ADP and Fidelity. Extremely flexible, confidential and a Team Player!

3/2017 - 6/2017 - True Family Enterprises, Newport Beach, Ca / Human Resources -Payroll

•Assisted in all activity necessary for Human Resources documentation needs

•Assisted with multiple payroll divisions

•Crested and maintained Real Estate Accounting filings

• Covered Front Desk and phones when needed

3/2016 - 12/2016 - Precision Wealth, Irvine, Ca Administrative Liaison / Office Manager

•Maintain office for production and all necessary tasks as they arise for owners.

•Handled all internal and external mail for company and client base

•Maintained all aspects of facility needs both internal and external for the location

•Supervised all intern scheduling and work loads as needed

1/2014-2/2016 - Elwood Staffing

Evolution Hospitality – Front Office Management (3x)

Action Property Management _ Call Center and Facilities Manager

Cam Steel – Office Management / phones (5x)

Carrington Mortgage

•All duties as needed for project management

•Legal Department

•Mortgage Modifications

11/2008 - 1/2016 San Felipe Humanitarian Alliance

Facilitate the purchase and delivery of goods to support various programs both nationally and internationally.

6/2013-11/2013 -Emere Knee Clinic - Facility Coordinator

Responsible for all location activities, patient scheduling and Doctor scheduling

Responsible for all location marketing

Responsible for location security

Facilities management for all maintenance and equipment repairs

6/2011-3/2013 -Pacific Advisors

Customer Service Representative and Office Manager

Responsible for scheduling of corporate meetings, and trainings

Responsible for security, Facility maintenance and parking access

6/2008 – 10/2008 LINDORA Inc. Costa Mesa, CA Clinic Manager

Responsible for all clinic operations including ordering of medical supplies and maintaining product count.

Responsible for overseeing scheduling of Doctors, Nursing staff as well as clinic staff.

Handled patient coaching and measurements and prepped for the Medical staff.

Responsible for all monetary transactions for the clinic and reported daily activity to Corporate

Responsible for opening, closing and cleanliness of clinic.

4/2007 – 11/2007 Aftersoft Network, N.A., Inc. Dana Point, CA

Human Resources Manager

Processed payroll for multiple locations for a bi-monthly schedule through Fidelity on line.

Maintained all mandated compliance regulations both Federal and State with multiple state locations as well as handled all benefit and health benefits

Responsible for all telephone screening and hiring for Out of State hires.

Accountable for all building maintenance needs.

7/1998 – 4/2006 Medical Eye Services Costa Mesa, CA

Human Resources Manager

•Reported directly to CEO and VP of Operations on all mandated State and Federal regulations.

•Worked with broker for all company benefits.

•Processed company payroll on a bi-weekly schedule for 100-120 employees through ADP.

•Established company drug policy and ensured Sexual Harassment Training was compliant.

•Created Management Policy and Procedure Manual as well as updated Employee Handbook.

•Handled all employee relations as well as employee reviews.

•Helped company to become SAS 70 Accredited.

•Created and maintained employee incentives for retention.

•Maintained all necessary facility issues as needed.

4/1997-6/1998 Safeguard Health Plans Anaheim, CA Call Center Manager

Reported directly to V.P. of Operations.

Evaluated and restructured Call Center functions.

Responsible for procedural analysis and productivity.

Created IVR (Interactive Voice Response) scripts as well as implementation.

Involved with call center budget.

Implemented company cross-training and served as company Motivational Leader.

Education:

Illinois State University Normal, IL BS-English PR minor

University of Phoenix Fountain Valley, CA Certificate Program for Human Resource Mgmt.

PIHRA and SHRM member

References and salary history supplied upon request.

Contact this candidate