Sean P. Munro
Palm Springs, California 92264
Phone: 760-***-****
Email: ac2jag@r.postjobfree.com
SKILLS SUMMARY
Detail and results oriented hospitality travel manager with extensive planning experience in directing full-scale meeting and incentive travel program operations worldwide. Skills to include: food/beverage operations, customer care, communications, staffing, budgeting, accounting, office management, and front of house team operation facilitation. Experienced within 5 star resort hotels, hospitality management and customer service environments.
PROFESSIONAL EXPERIENCE
Corporate Meeting Manager 1/1992 – PRESENT
SPR Consulting
Vancouver, British Columbia
Onsite planning for major pharmaceutical, insurance and software firms, meeting management companies and incentive travel houses through- out the United States and abroad
• Operating and partnering with key divisional departments including: food/beverage, transportation, front office, audio visual, rooms along with key executive care within city hotel and resort chains
• Travel globally, operating and managing large scale meeting and events including product drug launches, global sales conferences, board of director meetings, sporting venues which include the 2010 Olympic Winter Games and 1996 Summer Olympic Games
• Maintained relationships with corporate clients, hotel management teams and vendors in order to directly execute very detailed and highly successful programs
• Manage food/beverage budgets, event contracts to ensure proper and effective cost and quality measures
Account Manager 12/1990 – 1/1992
Merestone Productions
Scottsdale, AZ
• In house sales for specialized corporate themed-event and entertainment catering to the meeting planning industry, resort hotels and their respective clients
Operations Manager 9/1988 – 12/1990
Destinations USA
Scottsdale, AZ
• Operations and account management division of full-service DMC to include transportation services, themed event operations, client relations and project management
PM Executive Housekeeper 9/1987 – 9/1988
Hyatt Regency Gainey Ranch
Scottsdale, AZ
• Pre-opened and managed this full-service housekeeping department for 500 room (5)-star resort hotel property working under the direction and guideline of the corporate hotel and management team
Assistant Garden Court Restaurant Manager 9/1986 – 9/1987
Sheraton Scottsdale Resort
Scottsdale, AZ
• Managed full service (3) meal front of house operations while delivering back of house quality control, food/beverage service operations, hiring staff and training within five star resort hotel.
EDUCATION
Johnson and Wales University - Associate of Science Hotel/Restaurant Management Providence, RI 1985