Customer Service Manager, Receptionist, Office Clerical
Resume:
EDWARD D LEONARD
**** ******* **** **, *******, VA. 24014
315-***-**** ~ ac2ja8@r.postjobfree.com
QUALIFICATION HIGHLIGHTS
o Excellent written and oral communication skills
o Efficient use of Microsoft Word/Excel Programs
o Accounts payable/receivable experience
o Ample experience in payroll/scheduling and other personnel tasks
o Supervisory experience in Hospitality and Call Center environment
o World class Customer Service
EXPERIENCE
01/16-08/17 - Receptionist
Keepsake Village at Greenpoint, Liverpool, New York
09/07-12/11 - Lead Customer Service Agent
Padcare, Inc., East Syracuse, New York
09/06-08/07 - Interim General Manager
IT Hospitality, INC. Auckland, New Zealand
09/02-05/06 - Front Office Manager
Choice Hotels/Comfort Inn, East Syracuse, New York
11/99-08/02 Front Desk Supervisor
University Towers Hotel, Syracuse, New York
10/96-11/99 Call Center Operator/Operations Coordinator
Deluxe Financial Services, Syracuse, New York
EDUCATION
A.A.S. Human Services 1982
Tompkins-Cortland Community College
Dryden, New York
REFERENCES
Melissa Cleeton - Business Office Manager - 315-***-**** ac2ja8@r.postjobfree.com
Carrie Shepard - Executive Assistant - 315-***-**** ac2ja8@r.postjobfree.com
Kevin Williams, Sr - CEO Padcare, Inc - 315-***-**** ac2ja8@r.postjobfree.com
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