Neil B. Anderson
** ******* ***** ** ***. D*, Atlanta, GA 30305 404-***-**** ************@*****.***
EDUCATION
Georgia State University College of Law Anticipated Class of May 2019
J.D. Candidate (Part-Time Evening Program), GPA 3.0
Georgia State University J. Mack Robinson College of Business Anticipated Class of May 2019
M.B.A. Candidate (Part-Time Evening Program), GPA 3.8
Atlanta’s John Marshall Law School August 2014 – December 2016
Honors: CALI Excellence for Legal Research, Writing and Analysis
The Ohio State University 2005 – 2010
Bachelor of Sciences, Consumer Sciences and Family Financial Services
Minor in Business, Fisher College of Business
WORK EXPERIENCE
LG Hausys America, Inc.
Credit Account Representative – Atlanta, GA October 2016 – Present
Manage over 300 active accounts with a varied customer base (countertops, flooring and auto skin interiors).
Review and sign lien waivers for completed and on-going commercial projects.
Prepare documentation on delinquent accounts to be sent to third party collection agency or attorney.
Coordinate with internal departments to resolve customer disputes efficiently in order to build and maintain business relationships.
Assist with internal audits and sales tax audits on a quarterly basis.
Analyze accounts to determine credit worthiness, and make recommendation on credit lines over $25,000.00.
Analyze accounts prior to shipment of material to limit company’s financial risk and bad debt exposure.
Review existing customers’ payment history and credit reports for credit limit adjustments.
Release orders timely and make sure account is in good standing when releasing orders.
Proactively review customer credit risk changes with Cash Applications Manager and Credit Manager.
Accounts Receivable Specialist January 2012 – September 2016
Managed 300 open term customers with total balance of $5 million.
Reduced bad debt and negotiated payment plans for delinquent customer accounts.
Conducted risk analysis of accounts prior to shipment of material by verifying funds, and ensured that accounts were in good standing.
Provided excellent customer service and kept sensitive customer information confidential.
Recorded and maintained customer sales tax exemption and resale certificate database for all customers.
Convergent Outsourcing
Credit and Billing Supervisor – Atlanta, GA August 2011 – January 2012
Supervised and trained new employees on company procedures.
Managed, developed, and motivated a team of billing and collection personnel.
Deescalated calls transferred to supervisor, negotiated and set extended payment arrangements with customers, collected payments on delinquent accounts.
SKILLS
Microsoft Word, Powerpoint, Excel, Outlook
Typing 65+ wpm
SAP Software
Notary
Legal Research: Westlaw, LexisNexis, Bloomberg
PERSONAL
Best Friends Pet Adoption Center (formerly Atlanta Pet Rescue and Adoption)
Avid Ohio State football fan and Cleveland Cavaliers basketball fan
Boy Scouts of America – Eagle Scout