Customer Service Sales, Work from home Transcription and Captioning
Resume:
MEGAN SNOPPS
**** ****** **, **********, ** ***** *******@*****.*** 304-***-****
OBJECTIVE
To secure a position that will lead to a long-lasting, working relationship in an environment where I can use my skills, training, and experience to grow within a company, and help them surpass their goals.
SKILLS & ABILITIES
6+ years customer service and satisfaction.
3+ years retail and sales experience.
2+ years food industry experience.
1+ year experience working in an administrative position.
Full knowledge of Microsoft Office.
75 WPM typing speed.
Highly organized and flexible.
Detail oriented with a high degree of accuracy.
Excellent written and oral communication skills.
Self-directed and motivated with the ability to complete complex tasks with little to no supervision.
Exemplary money handling skills with the ability to operate any cash register.
Exceedingly tech savvy.
EXPERIENCE
SERVER MANAGER AND ADMINISTRATIVE ASSISTANT
Feast to West Café Westover, West Virginia 304-***-****
2016-2017
Duties: Ensuring compliance with hygiene, licensing, and health and safety regulations. Keeping statistical and financial records. Handling administration and paperwork. Liaising with customers, employees, and suppliers. Providing excellent customer service. Ability to work on a team and individually. Money handling and cash register operation. Food and beverage preparation, and memorization of all menu items and prices.
OFFICE ADMINISTRATOR
Titan Management Acquisitions, Inc. Star City, West Virginia 304-***-****
2015-2016
Duties: Ensuring compliance with hygiene, licensing, and health and safety regulations. Keeping statistical and financial records. Handling administration and paperwork. Liaising with customers, employees, and suppliers. Providing excellent customer service. Ability to work on a team and individually. Money handling and cash register operation. Food and beverage preparation, and memorization of all menu items and prices.
BARISTA AND CASHIER
Dunkin’ Donuts Bridgeport, West Virginia 304-***-****
2013-2015
Duties: Customer service and satisfaction. Money handling and cash register operation. Food and beverage preparation. Ability to work on a team and individually. Self-motivation and professionalism, and the ability to manage one’s time. General cleaning, opening, and closing duties.
SALES ASSOCIATE AND CASHIER
Gap Inc. Bridgeport, West Virginia 304-***-****
2011-2012
Duties: Customer service and satisfaction. Money handling and cash register operation. Product knowledge and marketing. Ability to work on a team and individually. Up sales. Unloading stock and new shipment. Always ensure the tidiness of the sales floor. General cleaning, opening, and closing duties.
EDUCATION
WEST VIRGINIA UNIVERSITY MORGANTOWN, WV
PSYCHOLOGY 2012-2014
Completed two years working towards a B. S. in psychology. Maintained an average of a 3.4 GPA. Withdrew for medical reasons. I plan to return and complete my degree, online, in the fall of 2018.
FAIRMONT STATE UNIVERSITY GASTON CAPERTON CENTER CLARKSBURG, WV
ADVANCED PLACEMENT AND COLLEGE CREDIT 2011-2012
While in my senior year, I attended advanced placement and college level courses, putting me roughly a semester and a half ahead of my graduating class, when I entered WVU in 2012.
BRIDGEPORT HIGH SCHOOL BRIDGEPORT, WV
2008-2012
Graduated with a 3.8 GPA.
REFERENCES
DR. TODD HAMRICK TEACHING ASSISTANT PROFESSOR
WEST VIRGINIA UNIVERSITY
ANTHONY WILMER SALES MANAGER
TITAN MANAGEMENT ACQUISITIONS, INC.
ALEXANDER OLIVERIO SERVER MANAGER
FEAST TO WEST CAFE
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