Administrative Assistant Office

PROFESSIONAL PROFILE

Personable and responsible Office Administrator with 6+ years’ experience working in a fast paced, high sales environment. Solid & dependable team player with great positive attitude, strong attention to detail, and motivation to maintain customer satisfaction and contribute to company success.

EXPERIENCE

Montoya & Associates

Office Administrator – September 2015-Current

-Booking, Scheduling, and confirming client/vendor meetings.

-Managing day to day operations of the office.

-Organizing and maintaining sensitive file, and records.

-Operation multi line, high volume phone system.

-Maintaining Client Compliance files.

-Office Supply Ordering & Inventory weekly

-Onboarding of new employees

-Maintaining a safe, clean and functional building.

-Distribution of mail, incoming and outgoing.

-Receiving, logging, and blotting checks.

-Responsible for cataloging and distributing information, assisting top-level business staff and arranging schedules.

Executive Assistant to CEO– November 2014-September 2015

-Booking, Scheduling, and confirming client meetings.

-Booking, Scheduling and confirming business and leisure flights, hotels, and accommodations.

-Managing Prospects and conducting research.

-Shipping FedEx, UPS, and USPS postal service packages daily

-Responsible for Planning of Strategic Planning Meeting presentations and support for special projects.

-Responsible for handling multiple tasks and/or projects in a fast paced, dynamic work environment with a strong focus on client satisfaction.

-Providing service to all areas of the group health benefits department

Support Specialist– July 2014-November 2014

-Building an interactive relationship with team members, Clients, Vendors and carriers.

-Responsible for staying current with industry trends such as product knowledge and legislative changes.

-Working closely with the Service Manager and the Implementation and renewal business Manager.

-Supporting the key initiatives of the group department including assistance with administrative needs such as ordering ID cards, processing enrollments, or changes, and processing contract amendments.

-Maintaining and recording all information and communications in agency’s client management system.

-Strong attention to detail and high level of persistency and follow up.

Berkshire Hathaway Home Services

Administrative Assistant– January 2012-July 2014

-Opening, and closing of office daily.

-Greet guests entering the building.

-Answering a high volume multi line phone system.

-Entering New Real Estate listings into the MLS system.

-Filing, emailing, faxing.

-Data Entry.

-Creating Listing Presentations, to be mailed for up to 50 Real Estate Sales Professionals.

-Organizing Weekly Business meeting.

-Keeping the office clean and well maintained in functioning order.

-Depositing checks, binders, and escrow disbursements.

EDUCATION

2003-2008

First Coast High School, Jacksonville, FL

High School Diploma

2010-Current

Florida State College at Jacksonville

Business Management

Degree: N/A

Graduation Date: 2018

REFERENCES

References are available upon request.

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