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Management Customer Service

Location:
Kenya
Posted:
October 02, 2017

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Resume:

CURRICULUM VITAE

SAMUEL GITAU

Logistics/ Purchasing Professional

Home Cell Phone Number: +254-*********

Work Cell Phone Number: +254-*********

Email: *************@*****.***

Skype: samgita2012.blessed

APPLICANT PROFILE

A highly resourceful and focused Logistics/Warehouse and Purchasing Specialist with exceptional planning, numerical and implementation capabilities. Highly-trained with over 7 years track record in administration, logistics, tenders agreements management, vendor & supplier relationship management, procurement, record keeping, inventory management and team leadership. Seeking a senior position in a reputable organization.

KEY SKILLS

Personal Skills and Attributes

oStrong organizational and interpersonal skills.

oExcellent communication and record keeping skills.

oExcellent store keeping, data entry and research skills.

oProficient in MS Office (Word, Excel, PowerPoint, IBM Lotus Notes & Outlook), ERP Systems: (IBM Maximo, Matman, Fastrax, HRAS, FIMS, TAMS)

oExcellent planning and reporting frameworks

oAbility to pay attention to detail and report accurately and timely

oConstantly learning and updating on current emerging procurement market trends

oAbility to work independently and think innovatively.

oAccuracy and attention to details.

oFluent in spoken and written English, Kiswahili.

oBeginner in spoken and written French and Arabic.

oStrong analytical, qualitative and quantitative skills.

oTeam player with an excellent work ethic.

Areas of Expertise

oCamp / Site Management

oProcurement/Warehousing and Logistics management

oEmergency humanitarian response and Aid

oInventory Control Processes

oChildren rights and protection

oContinuous Process Improvement

oVendor management and Staff Relations

oTransportation / Materials Handling

oTraining and Leadership/Team building

CAREER ACHIEVEMENTS:

oProvided back-up to team members and trained newly hired team members in a remarkable manner

oSkilfully managed incoming and outgoing shipments on regular basis – decreased overall time by 40%

oCommunicated effectively with warehouse representative in the field for 100% tracking of inventory

oParticipated Voluntarily in Save a Life humanitarian mission under USAID in Liberia during Ebola outbreak.

oAdopted fleet safety and security while assessing security in collaboration with Site security Officer

CORE COMPETENCIES:

oResilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner

oAwareness and sensitivity of self and others: able to demonstrate awareness and sensitivity to gender and diversity. Experienced, able to live and work in diverse cultural contexts in a culturally appropriate manner

oComprehensive knowledge of providing customer service to assigned base of accounts and preparing packing/shipping documents

oWork style: well planned and organized even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem solving skills

oHands-on experience in identifying equipment deficiencies, coordinating requirements with the established shippers and creating billing documents

oKnowledge and skills: knowledge of general finance, administration, information management and telecommunication skills and proficiency in information technology/ computer skills

oIntegrity: Works with trustworthiness and integrity and has a clear commitment to core values and humanitarian principles.

oCommunication Skills: Well developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders

EMPLOYMENT HISTORY

Sept 2016 – Contract ended in July 2017- The AIM Group Inc. (Administrative Support services project)- Juba,South Sudan

Material and Property Control Specialist

oConducted feasibility studies on market prices/quality,suppliers and ensured all items met specific requirements of the requestor.

oConducted weekly vehicle and generator inspections, updated & archived maintenance records and directed appropriate directives to the maintenance crew for the company fleet maintenance schedules.

oApplied and ensured adherence to safety programs related to the safe operation of air-conditioning,electrical systems,power tools and power generation points.

oParticipated in setting up new bases/camps to support new projects and followed-up approved purchase orders to ensure adequate stock items for smooth project operations.

oRemoved materials from inventory and prepared them for shipment that included proper blocking, bracing, crating, and packing inside shipping containers and on pallets for truck and/or air movement.

oMaintained records and provided traceability of Property/Asset books and documentation through required inventory management accounting and made sure assets were properly tagged and accounted for.

oVerified materials or merchandise received against shipping/invoicing documents and accurately recorded discrepancies and/or damage to materials and ensured health products met appropriate quality standards.

oManaged people and project site operations which included; maintaining a database for suppliers, coordinating, designing, managing, improving and reporting on technical operations.

oProvided regular status reports to field offices and coordinated with the security personnel for flight requests, flight notifications and security clearances.

oMaintained contacts with local authorities, followed-up official procedures relevant to the area of operation and handled flight requests, notifications and security clearances.

oUtilized material tracking system to properly account for issues, returns, receipts of new materials and ensured stocks get replenished as per set re-order points and quantities.

oOrganized and maintained warehouse and inventory yard areas for efficient material storage and handling; maintained labelling system on each stock item; manually stocks inventory shelving with stock items received or returned.

Dec 2014 – Jul 2016-USAID/PAE Inc. (Humanitarian Health response project)- Monrovia, Liberia.

Logistics and Operations Supervisor

oCoordinated and managed shelter project implementation (activities,budget & project documentation) in line with proposals, strategies and donor requirements.

oRecruited, trained,oriented and managed local hires which included preparation of attendance sheet and payroll to support doctors without border in the mission.

oConducted company fleet (Vehicle and generators) weekily/monthly verification and analysis of milleage and fuel consumption log sheets.

oWorked across programme management and logistics functions to ensure that construction/procurement plans are robust and deliverable to enable appropriate,timely and high quality outcomes.

oReceived, stored, recorded and issued Ebola medical supplies to doctors without borders for treating EVD (Ebola Virus Disease)

oRepresented USAID/PAE in logistics coordination meeting and ensured coordination with partners, local authorities, ASPEN Medicals and UN/INGOs.

oProvided strategic programme management support to Liberia Health facilities establishing effective ways of providing value for the delivery of a wide range of basic public buildings through strategic standards and informatics we created for the mission.

oEnsured disposal of non-usable and damaged assets were properly executed and documented, recorded and approved any asset sold or donated in line with USAID/PAE policies and guidelines.

oManaged security officers to ensure logistics infrastructure security including, selection, training and management of security staff and delegation of responsibilities for locking and material releases.

oFollowed –up, coordinated vehicle insurance and registration, rental payments, fuel invoices, site purchases and ensured that all purchases were properly accounted for before payment was made.

oOversaw and directed work flow, independently responded to inquiries, complaints, and concerns from other donor agencies.

oProcessed necessary documentation for field trips checked working advance, per-diem and overtime.

oMonitored, checked and reported all aspects of the use of the vehicles, activities of drivers to the supervisor, followed-up processing of insurance and accident files.

oSupervised the drivers (L/C and Truck) including licenses, planning of duties and scheduled attendance record.

oParticipated and got involved in Logistics cluster activities and coordination whenever there was a cluster activation.

oProvided input on specifications for supply and logistics arrangements, facilitated cost-effective efficient procurement, clearance, storage and distribution of supplies and equipment to project sites, in support of the project mission.

Apr 2012 - Dec 2014-Automotive Management Services (Management support project)- Kabul, Afghanistan

Operations and Parts Manager

oEnsured all QC, Parts and Admin concerns were well-addressed to keep a harmonious working relationship both with the employees and immediate superiors.

oConducted inventory of the site’s stationary, office supplies and warehouse to ensure authorized stock level was stocked. Updated and kept company vehicle (Fleet) records and repair history in the company database systems, tagged company Asset and issued them out to the assigned user.

oHandled daily financial transactions for the company Daily Cash Position using Finance Integrated Management system (FIMS) and ensured that all purchases were properly accounted for before payment was made to the supplier. In addition prepared and disbursed Monthly payslips for local employees.

oMonitored company fleet, fuel and liaised with workshop supervisor in organizing minor and major fleet repairs, services and maintenance.

oEnsured that all paper-based and computerized system information processes were setup and maintained to provide the most efficient and effective administrative system possible

oProvided and optimized human resources through the design and implementation of necessary processes and procedures while hiring and training of local staffs to enhance site operations efficiency.

oActed as relief for QC, Parts and Admin Managers and was therefore responsible to all tasks and responsibilities normally associated with these positions.

oProcessed documentation, stored deliveries at warehouse, tracked and distributed materials to the end user.

oCoordinated and monitored the effective supply, consumption and delivery of parts to (contact teams)

oRecorded all returned or warranty parts to ensure full credit from suppliers if required.

oMaintained clean and orderly receiving ground areas to promote a safe and professional working environment.

OTHER SIGNIFICANT ROLES

Oct 2008 - Mar 2012: Fresh Delmonte Produce (Food and Beverages), Nairobi, Kenya

Position: Total Production Maintenance Coordinator

EDUCATIONAL BACKGROUND

2017: Assam Don Bosco University (India)

Bachelors Degree in Business Administration

2015: Kenya Institute of Management (Kenya)

Diploma in Management (Project Management option)

2003: Thika Technical Training Institute (Kenya)

Diploma in Mechanical Engineering (Production option)

PROFESSIONAL QUALIFICATIONS

Currently: Distance Learning & Training College (UK)

Diploma in Strategic Leadership and Management

MEMBERSHIP AND AFFILIATION

Associate Member for Kenya Institute of Management

REFEREES

Available on request



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