Customer Service Employee Relations
Resume:
John Hyndman
**** **** **., ********, ** *****
Phone: 812-***-****, 812-***-****
Email: ******@***.***
Work Experience:
**** ** **** ******* – Greer, SC Princeton, IN
On-site Maintenance
Maintained and repaired automatically guided vehicles
On site representative for Creform at Toyota Manufacturing, Princeton, IN
Troubleshooting and diagnostic work
Majority of work included mechanical and electrical repairs
Achieved early completion of initial specialty systems training
2000 to 2016 Advanced Automotive Repair Newburgh, IN
Owner/Operator
Developed the business concept from the ground up initially with a partner, but later bought out his shares due to health issues
Established initial vendor/credit accounts based on reputation and character, continued to develop relationships based on quality and reliability
Purchased and renovated old service station performing the majority of the renovations and repairs personally – mechanical/electrical/plumbing/carpentry/installation work
Managed all aspects of the business to include clerical, accounting, employee relations, etc
Mechanical work included electronics, hydraulics, hand tools, micrometers, lab scopes, multimeters, bidirectional scanners, schematics, etc.
Ultimately trying to keep reliable employees and the burden of performing much of the work personally lead to the choice to close
Maintained excellent reputation for customer service and ability to troubleshoot and diagnose difficult to find repairs
1976-1979 U.S. Army U.S. & Germany
Pulse Radar Technician
Enlisted in Service after Junior year of High School, later obtaining GED
Received various trainings primarily including electronics
Diagnosed/maintained/repaired pulse radar equipment used in the Hawk missile system
Served 3 years in West Germany
Education:
A.S. Automotive Service Technology Indiana Vocation Tech College
1984 Evansville, IN
ASE Certified Master Auto Technician
ASE Certified Advanced Engine Performance
Automotive Service & Welding to include Arc, Gas, Mig, & Tig
Over 250 Continuing Education Hours
2016 OSHA 10 Certified
*References and letters of recommendation available upon request.
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