Melissa Anne Hildebrand
** ************* *** *******@*****.***
Stafford, MO 22554
SKILLS
*administration and management
*active listening
*customer and personal service
*service orientation
*orientation and training leadership
*writing
*sales and marketing
*judgmental and decision making
*time management
*clerical
EXPERIENCE
**GENERAL MANAGER 6+ Years
Bar Louie Restaurant Operations
*attend and make presentations at community events to promote Bar Louie services and to build
those community relationships, which in turn shows them our motto which is “give back through
louie's love as much as possible to community
*evaluate performances of my team of managers and hourlies through performing one on one
coaching opportunities with them
*ensure quality and cost efficiency of guest services making sure every guest has nothing short
of a “WOW” experience
*increased same store sales year after year for three different locations within company
*managed stores budget and cost through monitoring preset declining budgets period to period
*organized all hiring and terminating of all stores staff, which in turn would lead into
performing all orientations and training process for staff
EDUCATION
Bachelors of Science: Speech and Language Pathology 2003
Missouri State University- Springfield, MO