KELLY BROWN

WORK EXPERIENCE

NYC Dept. of Corrections

New York NY

**** – Present

Emblem Health

New York, NY

**** – 2015

Corrections Officer

Optical Character Recognition Clerk

Housing Officer: Supervise inmates, their meals, visits, and other congregate activities.

Inspects assigned areas for conditions which threaten safety and security; conducts searches in order to detect contraband. Completes forms and reports; maintain appropriate logs.

Observes inmates and makes recommendations concerning medical and/or psychiatric referrals.

Corridor Officer: Ensure all gates are secure, opening and securing for all staff and all inmate movement (including general population and mentally observed);

Ensure inmates identification cards are visible; monitor inmate movement in the corridor to and from housing areas for court production, main clinic, visits, recreational and other program activities accordingly which requires clear mobile radio transmission to other corridor, escort and control room officers especially during congested periods.

Utilize security equipment and/or pat frisk to prevent/detect any concealed metal contraband from entering the facility. Recognize the difference between "normal" and "deviant" behavior. Intercede during disturbances, calming, and separating the parties involved. In all capacities, communicate effectively, both orally and in writing, using tact and courtesy towards inmates, officers/subordinates.

Using a computer database with an OCR (Optical Character Recognition) application, validated medical claims to ensure that all required data was entered correctly.

Reviewed scanned image rejected, performed reject repair, data entry and data validation on images in a batch.

Verified and/or made corrections concerning document information as necessary.

Applied diversified clerical experience and performed on-line display terminal tasks requiring job related knowledge of GHI claim forms; worked on assignments with a minimum of supervision.

Eberle & BCI Dining Services

Fort. Dix, NJ

2011 - 2011

Independence Blue Cross

Philadelphia, PA

2004 – 2009

Dining Clerk Associate

Claims Adjuster

Multi-tasked; answering high volume of telephone calls; documented employee call outs; distributed employee paychecks.

Prepared recap reports and production schedules for the managers that included meal menus, recipes, times and product expense; as well as amounts used and accounted for at each meal.

Greeted and verified soldiers’ badges at meal time and input data/money into computer cash register as soldiers’ arrived for their meals.

Utilizing Air Force Military Database computer system, I was responsible for accurate count of monies, the security of the money and all of the relative paperwork, including bank deposits.

*2010 LAID OFF

Adjusted claims utilizing various computer databases: Blue Card, MHS, OSCAR, CIS, MAX MC, SLIQ).

Researched and tracked data to ensure monetary medical adjustments processed and paid accurately according to company policy and procedures.

If problem developed with error code, identified the problem, found the solution and resolved issue.

Analyzed data and spreadsheet reports for dupe claims (exact claims that paid twice), saving thousands of dollars.

Worked well independently and as a team player.

P. 2 BROWN, KELLY

EDUCATION

Burlington County College,

Mt. Holly, NJ

Transferred Credits

1993 – 1995

Thomas Edison State College,

Trenton, NJ

B. A. Social Science/History

1996 – 1998

WORK EXPERIENCE: U.S.P.S & U.S. POSTAL INSPECTION

Burlington County Detention Center

Mt. Holly, NJ

1999 – 2001

U.S. Postal Inspection service

Philadelphia, PA

1991 – 1998

Corrections Officer

Postal Police/Support Technician

Housing Area Officer: Supervised inmates, their meals, visits, and other congregate activities.

Inspected assigned areas for conditions which threatened safety and security; conducted searches in order to detect contraband.

Completed forms and reports; maintained appropriate logs.

Observed inmates and made recommendations concerning medical and/or psychiatric referrals.

Safeguarded Departmental supplies and equipment.

Control Room Officer: Utilized office automation database system to prepare Daily Activity Reports for the Warden. General knowledge of basic rules of grammar, spelling, capitalization and punctuation to accurately prepare and edit all written correspondence.

Answered high volume of phone calls, and directed to proper area.

Communicated with other area Correction Officers via radio to exchange pertinent information; dispatched personnel to alarms, etc.

Collected and distributed count sheets; issued and retrieved keys, radios and weapons from officers, and controlled the exit and entry doors for all areas of the detention facility.

Provided administrative support to supervisors and staff members by assisting in the day-to-day management of the Control Room Office's activities.

Postal Police Officer: Secured interior and exterior perimeters of the Postal Service, customers, and employees.

Performed routine security checks, as well as verified the identity of Postal employees and their belongings upon the exiting of the postal facility

Incident reports were written and information gathered for further investigation by the Postal Inspectors.

Support Technician: Assisted the Postal Inspectors with the administrative and clerical areas of their investigations.

Using various database systems, I was responsible for typing correspondence, (letters, memos &reports); entered employee payroll and researched background checks.

Answered high volume of phone calls, interviewed victims of fraud and referred the information to the specific area investigator.

Received and gathered information, creating files for Postal Inspector recruit/candidates.

Secured evidence in the evidence room and retrieved evidence when requested by the Postal Inspectors

Detailed to U.S. Postal Service Human Resources where I assisted in recruiting seasonal carriers/clerks; researched files, performed background checks; typed correspondence, scheduled doctor appointments for clearance.

P. 3 BROWN, KELLY

SKILLS

Computers/Training

Law Enforcement Academies

Reference

Microsoft Office:

Excel, Word (Type 70 wpm)

Claims Adjustment Databases: Blue Card, MHS, SLIQ, MaxMC

NYC DOC Academy, Middle Village, Queens

Use of Force Directives, Firearms,

Special Tactics and Responsible Techniques, etc.

Current Supervisors:

Captain Mitchell

Captain Johnston

Captain Baldwin

Riker’s Island, 718-***-****

U. S. Postal Service ExecuTrain:

Microsoft Word ‘97

Windows ’95, Basic PC/Windows, Basic Word, Basic Excel and Basic & Advanced Powerpoint

USPS Human Resources Detail

BURLINGTON Police Training/Corrections, Blackwood, NJ

Personal References:

Karon Branch, Long Time Friend

RN Nurse, Robert Wood Center

609-***-****

Dr. Rhonda Hazell, Neighbor, Professor, LaSalle University

856-***-****

ac2j21@r.postjobfree.com

U.S. Postal Inspection Service: NCIC/NLETS Law Enforcement Database/ECA Threat Incident Reporting System

*All Certificates/Awards are available upon request.

POSTAL POLICE Academy,

Bethesda, MD

Debbie Ricks, Former Coworker

Current VA Human Resources Assistant, Nashville, Kentucky Division 270- 366-5044

ac2j21@r.postjobfree.com

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