Technical Support Professional Experience

M.SHAHANA

Address:No **, Cheran Colony, PH NO :959-***-****

Thudiyalur, Coimbatore. ID:***********@*****.***

CAREER OBJECTIVE

To seek an Organisation where my skills find ample opportunities for up-gradation of my knowledge and growth of my career and where I can prove myself.

ACADEMIC QUALIFICATION

Course

Institution

Board/University

Year Of Passing

Percentage/

CGPA

B.E(CSE)

Holycross Engineering College,Tuticorin

Anna University,

Chennai

2016

74.5%

HSC

Kamachi Vidyalaya Matriculation School, Tuticorin

Matric Board

2012

64.5%

SSLC

K.V.S Matriculation School,Tuticorin

Matric Board

2010

79%

Professional Experience

Document Specialist – Concentrix Technology (November 2016 – September 2017)

Collaborated with various internal departments to verify that all requested modifications are accurate and satisfactory.

Designing WebPages using HTML,CSS as per the requirement of the client

Develop material to document operational end-to-end process flows.

Develop organize training materials, visual aids and other documentations

Maintains Master Document Control Listing and ensure compliance with documentation procedure.

Provide research assistance to management and assist with other projects on an as needed basis

TECHNICAL SKILLS

Programming Knowledge : HTML,CSS,C,C++,MS Office, .Net

Database Language : SQL

Operating Systems : Windows XP,Windows 7

ACHIEVEMENTS

Won many prizes in National Level Paper presentation.

Won many prizes for various essay writing and elocution competition in English.

KEY SKILLS

An optimistic person.

A good team leader and willingness to work in a team.

Good Communication Skill

PROJECT DETAILS

Project on “Fraud Detection in Online Ranking System using Evidence

Aggregation Method”.

WORKSHOPS/INPLANT TRAINING

Completed In Plant Training in ‘Bharat Sanchar Nigam Limited’.

Industrial Visit to ‘Vikram Sarabhai Sp ace Center’- Thiruvananthapuram.

PERSONAL DETAILS

Father’s Name : G.Mohammed Sadiq

D.O.B : 14.12.1994

Nationality : Indian

Gender : Female

Marital Status : Single

Languages Known : Hindi,English,Tamil,Urdu

Hobbies : Gardening, Drawing

I, hereby confirm that the details furnished above are true to the best of my knowledge and belief.

Date:

Place: Tuticorin (M.Shahana)

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