Manager Management

Executive Summary

Core Qualifications

Professional Experience

CARMELA SHUBERT-KOZEL

*** * **** **

Grand Island, NE 68801

H: 308-***-****

*********@*****.***

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns. Operations management

Supervision and training

Sound judgment

Calm under pressure

July 1998

to

Current

CreditNE Management Services, Inc Grand Island,

Facilities Manager and Pre-Legal Supervisor

Track inventory, provide purchase orders to vendors, order supplies, and work with the vendors on Business Associate Agreements.

Provide all employees with needed supplies

Coordinate work within the facilities with contractors Oversee the work activity of 23 individuals that are responsible for job duties relating to the collection business

Do 2nd interviews for staff and make final decision for hiring within Pre-Legal Dept Answer inquiries made by the Pre-Legal Staff and other management staff Pre-Legal Dept is responsible for ensuring our clients and Credit Management that we are following procedures to protect and collect monies due while following regulations set by the FDCPA, laws of different states, and standards set by Credit Management Review policies and procedures set forth by Credit Management w/Pre-Legal staff and help keep enforced with all departments

Work directly with attorneys to implement state laws regarding the collection business Serve as mentor to junior team members

Come up with different motivation techniques for individuals Post payments that the clients report to us or that we receive in mail by consumers or courts

File complaints, judgments, liens, garnishments, and extensions with courts April 2001

to

January 2002

HallNE County Department of Corrections Grand Island, Corrections Officer

Responsible for monitoring inmates, booking inmates Took phone calls to check on warrants for the Police or Sheriff Departments. April 1998

to

July 1998

StNE Monica's Grand Island,

Chemical Dependency Technician

Oversee activities of women between the ages of 17-25 and helped them deal with chemical dependency issues.

January 1986

to

Riverbend/NEMain St Deli/Apple Annie's Elm Creek/Kearney, Assistant Manager

Education

Skills

Affiliations

February 1996 Supervised and trained employees in all areas of performance Created weekly schedules for employees and prepared weekly purchasing orders Hired and terminated employees

Maintained excellent customer relations

Operated cash register and maintained cash in-flow Experienced in all areas of the Restaurant business CentralNE Community

Associate of Science: Accounting

Related coursework in- Payroll Accounting/Spreadsheets/Simulated Accounting/Principles of Accounting

Management, inventory, purchasing, accounting, legal documents, cash register, customer relations, data entry, spreadsheets, and phones.

United Way

Central Nebraska Humane Society

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