Medical Air Force
Resume:
Mrs. Stacey Clouse
Jacksonville, AR 72076
Mobile: 501-***-****
Day Phone: 501-***-****
Email: ac2iju@r.postjobfree.com
Availability:
Job Type: Permanent
Veterans' Preference: 10 pts
Work Schedule: Full-Time
Desired locations: United States - AR - Little Rock AFB
Work Experience:
Department of the Air Force/19th Medical Group
1090 Arnold Drive
Jacksonville, AR 72099 United States
08/2016 – Present
Salary: 40,000.00 USD per Year
Hours per week: 40
Executive Assistant to 19th Medical Group Commander
Duties, Accomplishments and Related Skills:
Performs the procedural and administrative work of the 19 Medical Group. Prepares and edits documents, locates and assembles information for various reports, maintains files/records, and makes and prepares travel arrangements. Screens telephone calls and visitors, maintains supervisor's calendar, and performs other substantive or administrative work of the organization. Formats written correspondence and reports to show correct grammar, spelling and punctuation. Extensive knowledge of various office automation software programs, tools, and techniques used to support office operations and produces a variety of documents such as letters, reports, spreadsheets, databases, and graphs as a qualified typist. Locates, assembles and composes information for reports, inquiries, and nontechnical correspondence. Communicates effectively, both orally and in writing and has the ability to plan, organize work, and meet deadlines.
Accomplishments:
Served as executive assistant to the Medical Group Commander on Little Rock Air Force Base. Medical Group focal point; principal office assistant performing various administrative and clerical duties in support of the organization. Reviewed and disseminated over 200 tasks, authored meeting minutes and slides for and incorporated 500+ rotating slides. Followed specific formal internal/external procedures and ensured all formal coordination of pertinent information from subordinate units were distributed to executive staff.
Maintained six appointment calendars, orders office publications/supplies, answers telephone and prepares/review all correspondence such as memos and letters and reviews documents for Commander’s approval or disapproval. Patient Advocate; intercepted phone calls of unhappy patients, sought out answers & connected them w/right person. Plans, organizes, and schedules events involving distinguished visitors, including lodging and leisure time. Edited/tracked 316 documents; 44 TDYs/241 appointment letters/31 inventory status updates--accuracy rate stayed close to 100%
Performs office automation support using multiple computer based programs such as power point, publisher, access and excel. Scrutinized Medical Group Commander’s vigorous schedule; 120 calendar events/160 appts/15 DV visits--assured CC always at the right place/right time. Simplified SharePoint site for 363 users; converted 4 year old paper records to electronic media--staff usage increased at least 10%.
Completed six semester hours toward Masters in Pgm Mgmt; certified on 12 topics (TFAT/HIPPA/Safety Storm)--mission required training 100%. Women’s Equality Day 2017 Planner; invited 2 quest speakers, facilitated 4 events--on track to exceed 19 AW/CC’s expectations Devoted 36 hours, spent 4 Sunday mornings at Animal Shelter; walked, fed & cleaned kennels--improved QoL for 85 homeless pets
Supervisor: Colonel Dawn B. Brooks 501-***-****)
Okay to contact this Supervisor: Yes
United States Air Force
1090 Arnold Drive
Little Rock AFB, AR 72099 United States
01/2014 - 06/2016
Salary: 60,000.00 USD per Year
Hours per week: 40
Manager, Medical Logistics
Duties, Accomplishments and Related Skills:
Served as principal advisor to the Medical Logistics Commander for supply chain management and inventory operations for $120 million dollars’ worth of medical equipment and supplies.
Oversaw all administrative management matters associated with procurement, storage and distribution operations; with responsibility for the analysis of organizational priorities and the development and implementation of administrative policies and procedures.
Government Purchase Card Approving Official for five accounts. Lead consultant in all matters relating to spend plans, resource stewardship, financial improvement and audit readiness. Maintained audit excellent rating for largest budget on base.
Supervised a team of 34 employees who were responsible for materials and data collection, ensuring effective decision making on sensitive and contentious issues like the Quality Assurance Program management, audit liaison, war reserve materials, and medical supplies/equipment in support of Air Force medical personnel.
Responsible for developing, implementing and managing supply chain operating instructions and procedures affecting material control, property accountability, property disposal and supply warehouse operations.
Developed, analyzed and evaluated logistical metrics on a continuing basis to identify supply chain logistical issues and the effectiveness of current and future supply programs. Responded to over 300 annual inquiries ranging in varied levels of government or local vendor leadership in regards to inventory control system portfolios and operations.
Responsible for forecasting levels of demand for equipment, drugs and medical supplies to meet hospital needs to 22K patient database.
Performed analysis and conducted research to ascertain the best products from suppliers to guarantee best price, flexible delivery schedules and best quality of service.
Published annual financial reports, tracked Status of Resources and Training System (SORTS) for medical readiness, reviewed Financial Improvement and Audit Readiness (FIAR) documents and Anti Deficiency Act program issues. Tracked major internal and external projects on behalf of the management and maintained financial documents for auditing purposes.
Developed strategy for presenting the procurement budget for important substantive programs; recommended approval, disapproval, or modification of supply budget requests and justifications.
Reviewed and analyzed budget requests from subordinate components of the agency; combined and consolidated budget estimates and requests for resources into a balanced, multi-year funding needs request for the organization to vote and rack and stack the acquisition order.
Negotiated and monitored contracts and their progress, checked for quality of service provided; processed payments and invoices.
Served as lead on all human resource management activities and ensured compliance with subordinates’ employment requirements and duties.
Reviewed all resumes and made recommendations to the leadership on the best suitable candidates for vacancies and reassignments. Served as the approving official for all leave and time cards submitted for my department.
Accomplishments:
Monitored and coordinated administrative unit activities to insure the most effective use of resources (staff and funds). Designed plan to transfer refurbished Mammography machine/ $592K to local VA Hospital; maximized healthcare abilities to more than 3.5K veterans.
Knowledge and Expertise allowed for a smooth process in supplying the 61st Army National Guard; Standardized Class I - II and updated/added critical drug items to Medical Group formulary. Actions resulted in estimated $2.8K cost savings and allowed uninterrupted medication care to deployed soldiers. Implemented logistical support plan to execute advanced shipment/$410K of hazardous supplies to area of responsibility within 24 hours. Actions were rewarded with Army Achievement medal.
Supervisor: Capt Lissette Booker 210-***-****)
Okay to contact this Supervisor: Yes
United States Air Force
57950 Leavenworth Street
McConnell AFB, KS 67221 United States
03/2012 - 01/2014
Salary: 55,000.00 USD per Year
Hours per week: 40
Supervisor, Commander's Action Group
Duties, Accomplishments and Related Skills:
Identified Human Resources management problems, concerns, and quality management issues and developed sound and appropriate recommendations and alternative solutions for these issues.
Developed methods of measurement that provide a valid assessment of the success of programs such as assignments, promotions, separations, retirements, benefit programs, retention, bonus, classification, training and retraining, and personnel reliability program, and career progression or related initiatives in accomplishing established goals and objectives and ensures measurement methods adequately identify the impact of changes to serve as a useful tool for different levels of decision makers.
Developed and initiated recruitment directions and strategies, and briefed status of personnel to Executive Level management. Created, maintained, and audited personnel records. Prepared and processed documentation for administration of quality control programs. Compared basic records with source documents, transaction registers, and management products.
Developed goals and objectives that integrated administrative and human resources (HR) objectives and collaborated with peers and subordinates to ensure effective advisory services are provided and continued progress toward stated goals.
Managed multiple electronic programs. Updated computerized personnel database, conducted in and out processing for all new employees (military and civilian).
Monitored personnel readiness programs. Scheduled individuals for processing personnel actions such as reenlistment, promotion, separation, retirement, or reassignment.
Accomplishments:
Established Medical Action Group; implemented a focal point for 220 customers to know where to go for all administrative functions. Coordinated eight calendars, scheduled 720 base wide briefings and 805 medical staff meetings. Project Manager for Base Wide Deployed Spouse Support event. Secured caterer, entertainment, created seating charts and ordered mementos for over 500 guests and distinguished visitors. Exceeded expectations and lauded by base commander.
Hand selected to complete 30 hours of Military Personnel Flight training. Facilitated training to teach all hospital administrative support staff (nearly 85 employees) on guidelines and how-to for implementation of new tracking system.
Supervisor: Colonel Charlie Carlton 757-***-****)
Okay to contact this Supervisor: Yes
United States Air Force
57950 Leavenworth Street
McConnell AFB, KS 67221 United States
07/2009 - 03/2012
Salary: 55,000.00 USD per Year
Hours per week: 40
Manager, Medical Logistics
Duties, Accomplishments and Related Skills:
Analyzed unit effectiveness and ensured that administrative staff was utilized to its best potential, reassigned tasks as needed to optimize work flow.
Responsible for efficiently and effectively directing the day-to-day operations of the Medical Supply & Distribution Section (MSD).
Directly supervised 27 employees and oversaw inventory management and distribution of medical supplies and equipment for the medical center on a 10-hour, 5-days per week schedule.
Created/Revised Position Descriptions; developed justification to fill vacant positions; wrote complete recruitment packets (Job Analysis, Category Ratings, Performance Based Interview (PBI) Questions and interview panel selections); conducted PBI interviews of potential candidates; and selected best qualified candidates for supervisory positions, incumbent is the approving official for subordinate nonsupervisory positions.
Created and implemented a standard-based training program fulfilling ISO requirements for a highly developed workforce. Implemented quarterly process improvement report to track success of the Quality Assurance Program. Made recommendations for process improvements and attended seminars, satellite broadcasts, conference calls, and other training opportunities in order to keep abreast of upcoming changes.
Oversaw training program's documentation; established what training was completed, when the training was completed and any missing documentation needed for the individual(s) to meet mandated standards.
Performed as the Contracting Officer's Representative (COR) and the alternate representative for the bulk and portable oxygen supply; medical gases; equipment rental; courier; point-of-use systems service and Prime Vendor contracts. Provided expert knowledge to patients, vendors and ensured excellent customer service with positive communications skills.
Accomplishments:
Maintained excellence thru 34% manning shortage; filled Flight Chief Duties for 8 weeks. Demonstrated leadership skills and proved ability to work well under pressure.
Initiated/Directed flight self-inspection; Identified/Corrected 4 process deficiencies; Implemented continuity binder, authored step-by-step checklists. Ensured work assignment of administrative employees in the unit were carried out. Recognized by Air Force Operations Agency Command as having multiple "Best Practices". Created multi-section checklists that were highlighted and published as example to follow; implemented and utilized by other bases throughout entire Air Force.
Executed manual operations process during 48 hour power outage; quick response was key in maintaining service to 34 accounts and to 400 inpatients w/out interruption.
Assured that all policies complied with JCAHO, HSI and hospital policies, to include audit criteria. Identified as Health Service Inspection top performer; exceeded leadership expectations; 1/3 out of 34 sections to receive zero write-ups, pivotal to hospital earning overall 98% passing rate; highest score to date.
Government Purchase Card Approving Official; oversaw 5 accounts/$267K medical assets Instructs/trains administrative employees in all aspects of the GPC Program. Earned first audit “Excellent” for McConnell Air Force Base in 3 years. Identified/Solved potential $77K shortfall in the Homeland Defense program; maintained 98% readiness percentage on all deployable assets. Recognized among peers that program was “Best in Command”; lauded by Air Mobility Command/Surgeon General.
Responsible for the efficient and effective organizational structure of the section. Implemented/evaluated programs to manage medical safety risks, fire safety risk and facilities response to mock emergencies. Required sections to turn in quarterly quality improvement processes and facilitated monthly standard-based training sessions on career field core components to ensure continuous training.
Revised outdated position descriptions; provided adequate justification to upgrade or fill vacant positions.
Conducted interviews with potential candidates and recommended the selection of the most qualified candidates. Key participant in building construction upgrades planning committee. Conducted quarterly customer service meetings to review medical maintenance history on all in-use medical equipment and submitted projected equipment packages for purchase to be "racked and stacked" for priority in replacement of equipment nearing or past life expectancy date. Maintained daily log of all medical device recalls, notified affected sections within the hospital, tracked location of all equipment by performing mandatory annual inventories and as needed inventories.
Supervisor: MSgt Terri (Roland) Miller (retired) 575-***-****)
Okay to contact this Supervisor: Yes
United States Air Force
Misawa AB, Aomori Japan
06/2006 - 05/2009
Salary: 45,000.00 USD per Year
Hours per week: 40
Manager, Medical Logistics
Duties, Accomplishments and Related Skills:
Responsible for efficiently and effectively directing the day-to-day operations of the Medical Supply & Distribution Section (MSD).
Directly supervised 27 employees and oversaw inventory management and distribution of medical supplies and equipment for the medical center on a 10-hour, 5-days per week schedule.
Created/Revised Position Descriptions; developed justification to fill vacant positions; writing complete recruitment packets (Job Analysis, Category Ratings, Performance Based Interview (PBI) Questions and interview panel selections); conducting PBI interviews of potential candidates; and selecting best qualified candidates for supervisory positions, incumbent is the approving official for subordinate nonsupervisory positions.
Created and implemented a standard-based training program fulfilling ISO requirements for a highly developed workforce. Implemented quarterly process improvement report to track success of the Quality Assurance Program. The training program's documentation will establish what training was completed, when the training was completed and the individual(s) met the training standards.
Performed as the Contracting Officer's Representative (COR) and the alternate representative for the bulk and portable oxygen supply; medical gases; equipment rental; courier; point-of-use systems service and Prime Vendor contracts. Provided expert knowledge to patients, vendors and ensured excellent customer service with positive communications skills.
Reported monthly on implantable device tracking and medical equipment recalls.
Completed recurring and special construction status reports as requested by management officials and briefs progress and plans to avoid potential problems to hospital commander.
Served as the Program/Office Manager for the Medical Logistics Section. Evaluated programs meant to educate and avoid medical safety risks, fire safety risks and ensured facility readiness for quick response to real and training emergencies.
Accomplishments:
Orchestrated the redistribution of $365K medical items/furniture; Researched/Maximized resources to modernize facility; optimized patient care by negotiating the purchase price for 30 new equipment/furniture packages/$1.6M. Accountable for $11M in medical equipment items and $730K Biological/Chemical Antidotes, proved excellence during No-Notice Audit for having zero discrepancies. Awarded Hospital commander's “Super Troop" and recognized as excellent performer during Base Wide Operational Readiness Inspection.
Supervisor: MSgt December Garner Traylor (retired) 216-***-****)
Okay to contact this Supervisor: Yes
Education:
Grantham University Kansas City, MO United States
Master's Degree 06/2018
GPA: 4.0 of a maximum 4.0
Major: Business Administration (emphasis on Human Resources)
Grantham University Lenexa, KS United States
Bachelor's Degree 05/2016
GPA: 3.7 of a maximum 4.0
Major: Business Administration Honors: Cum Laude
Community College of the Air Force Gunter AFB, AL United States
Associate's Degree 12/2010
Major: Logistics Management
**Secret Security Clearance-valid thru 10/2026**
Additional Information:
Honors
AF Achievement Medal Awarded for Outstanding Meritorious Service
AF Commendation Medal Awarded for Outstanding Meritorious Service
Recognized by Base Commander for consistent Superior Performance (x3)
Air Mobility Command Medical Materiel Non-Commissioned of the Year
Chosen to represent McConnell AFB for “Military Family of the Year”
Army Achievement Medal Awarded for Outstanding Meritorious Service
Courses
Army Course: CLC046, Green Procurement
Army Training History Course: J3TAUS030
Army Training History Course: CLM003
Army Course: J3TAUS030, COMBATING TRAFFICKING IN PERSONS (CTIP) C
Army Course: CLG001, DoD Government Purchase Card
Army Course: CLG004, Government Purchase Card Refresher
Army Course: CLG005, Purchase Card Online System (PCOLS)
Army Course: CLC013, Services Acquisition
Air Force Course: PME Code T, USAF NCO Academy
Air Force Course: PME Code 0, Airman Leadership School
Spiral 2-1, Medical Support Services COR & CTAR Training
MASS QAP Phase II Training
Quality Assurance Evaluator Training
Supervisor's Safety Training
Environmental Management System
Hazmat Awareness Course
Human Relations
Records Management Training
References:
Colonel Paul A. Willingham
Commander, 49th Medical Group
ac2iju@r.postjobfree.com
Major Anson Lloyd
Former Medical Logistics Manager
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Colonel Dawn Brooks
Commander, 19th Medical Group
ac2iju@r.postjobfree.com
CMSgt Jonathan R. Shane (retired)
Plaza Medical Center, Fort Worth Laboratory Director
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