ROY O. MENDEZ JR.

ac2ijm@r.postjobfree.com • Brunswick, OH 44212

234-***-**** • https://www.linkedin.com/in/roy-o-mendez-jr-a382b217/ CERTIFIED CHANGE MANAGEMENT PROFESSIONAL

Leader in Strategic HR Partnerships Experienced in Driving Global Organizational Change & Process Improvement Initiatives HR OPERATIONS MANAGEMENT HR BUSINESS PARTNER PROJECT MANAGEMENT LEAN SIX SIGMA TEAM BUILDING CHANGE MANAGEMENT SYSTEMS INTEGRATION PEOPLE CHANGER EMPLOYEE TRAINING / DEVELOPMENT WORKFORCE PLANNING STAFF RECRUITMENT PROCESS IMPROVEMENT STRATEGIC ANALYSIS COST-SAVING INITIATIVES TALENT / PERFORMANCE MANAGEMENT POLICY INTERPRETATION / IMPLEMENTATION COMPLIANCE DECISION-MAKING Connects with people quickly and understands technology to make large-scale change run smoothly

• Award-Winning Initiatives: Instrumental in aligning strategic business goals and corporate achievements resulting in achieving six Brandon Hall Awards for training and development as provided to top 125 corporations in the world (ranked #5 in 2017).

• Key Relationship Building: Skillfully collaborate with stakeholders through transparent communications that build solid relationships and promote corporate well-being, systems migrations, leadership development, and cultural transformations.

• Large-Scale Organizational Strategies & Process Improvements: Execute better work culture states through consumer-centric change, and provide coaching and guidance by identifying critical change management issues and assessing organizational change processes relative to industry best practices.

• Multi-Faceted Industry Expertise: Applied industry experience in automotive, manufacturing, multi-site remote operations, technology consulting, call center operations, finance, and insurance, oil, and gas.

Certifications Certified Change Management Professional (ADKAR)*Lean Six Sigma *Mastery of Project Management* Global Professional HR EXAMPLE OF EXPERIENCES

ROY O. MENDEZ JR. – ORGANIZATIONAL CHANGE CONSULTANT/CONTRACTOR, BRUNSWICK, OH 2013 – PRESENT Organizational Change Manager / Strategic HR Business Partner /Leadership Development (EX: Projects as Listed)

Utilize broad scope of industry knowledge and business acumen toward connecting business strategy and people strategy via contributions to business initiatives with prioritization to growing the organization

Executing: Awareness, Desire, Knowledge, Ability, and Reinforcement National Process Auditing / Leadership Development, Sonic Automotive Group, Charlotte, NC (W-2)

Team contributor to receiving six “2017 “Brandon Hall Awards recognized as the academy awards for Training and Development. Placed at #5 in the Top 125 corporations in the world encompassing all industries. Ranking is determined by assessing a range of qualitative and quantitative factors, organizational change management, financial investment in employee training and development, the scope of training programs, how closely training and development efforts are linked to business goals and objectives and the overall effectiveness in terms of business impacts initiatives to align with cultural change

Measuring and Monitoring compliance standards and processes to align with cultural change. Over 15000 decisions measured with less than 1% error rate from the audit.

Introduced coaching based performance management to leaders that improved ongoing conversations. Director of Global HR / Quality Assurance, World Logistics Council, Dublin, Ireland

Project Manager (PMO) for Quality Assurance of daily operational activities for the development of a digital E-Commerce I.T. Platform designed for transportation logistics of world trade that was successfully introduced at the G8 Summit in Ankara, Turkey “2015” on time and, on budget.

Successfully sourced & recruited global talent and leaders from Europe, Asia, Middle East, South America and the U.S. through networking and social media to sponsor and serve on the governing board of World Trade at the G8 Summit.

EXAMPLE OF EXPERIENCES (CONTINUED)

Organizational Change / Project Manager, Petroleum Measurement Equipment Inc. Montgomery,

Successfully Provided Project Management oversight for an Epicor SaaS ERP / MRP installation that included developing, coaching, and supporting cultural change initiatives

Leveraged Prosci organizational change management (OCM) framework, conducting project scoping, stakeholder impact analysis, and communication and training planning organizational change management (OCM) efforts resulted in broad awareness, clear understanding, and consistent adoption of changes to systems and / or processes at all organizational levels Organizational Change / Train-the-Trainer Pilot Program, Sonic Automotive Group, Charlotte, NC

Analyzed, Designed, Developed, Implemented, and Evaluated Processes to align with organizational policy, procedures and cultural change.

Strategically steer Train-the-Trainer pilot program for America’s 4th largest automotive group to transition auto dealerships into a consumer-centric car buying experience, including integrating technology with cultural change and branding successfully reducing a consumer pain point of the vehicle purchasing time from 187-minute average to only 89 minutes.

Sr. Human Resources Business Partner, Erie Insurance Group, Erie, PA

Lead targeted decision-making as a full-cycle HR advisor to senior-level leadership within a 2,400-employee Claims Division dispersed across 12 states for this $5-billion PC Insurance provider, including leading key enterprise Management Development initiatives (e.g., multi-course design, change management)

Facilitated change communications with the leadership team and staff for a $50-million claims Guide Wire ERP implementation.

Delivered workforce planning of SMEs for a Technical Learning Center while under construction

Led project team on R&D best practices to effectively redesign the future of performance management, and further, align organizational objectives while collaborating with senior-level leadership professionals.

Built effective relationships with a leadership team and staff for a $50-million claims overhaul initiative. DBS FINANCIAL ABC MOTORS, AKRON, OH 2012 – 2013

Human Resource Executive

Successfully faciltated the installation of an SaaS / HRIS System.

Expertly guided performance management, pay planning, recruiting, succession planning, compensation, job analysis, and employee relations for a chain of automotive dealerships and fast-paced financial call center, including proactively anticipating and strategizing resourceful solutions for workers’ compensation.

Passed HR Compliance Audit with 99.7% after taking over.

Consistently retained a 97% fill rate and reduced recruitment costs by 68% by thinking outside the box and developing and executing recruitment & retention initiatives that reflected traits of staff high performers.

Disseminated information, advice, council, and generalist support for benefits, training, EEO, Compliance programs, and HRIS, including administering employee development and recognition programs, incentive compensation involvement, ongoing motivational and team building practices, and engagement initiatives. EXAMPLE OF EXPERIENCES (CONTINUED)

MAY COMPANY CONSULTING INTERNATIONAL, INC., PARK RIDGE, IL 2006 – 2012 Sr. Organizational Change Management Process Improvements

Maximized bottom-line performance by collaborating with multi-level stakeholders to improve employee relations, processes, productivity, performance, and profit across the U.S., as well as Canada.

Defined, Measured, Analyzed, Improved & Controlled Processes

Effectively promoted a learning environment supporting succession planning, talent assessment, and development initiatives across the organization for a $400-million M&A within 9 steel plants in 7 states.

Played a vital role in leading Falcon Industries from 14 years of growth stagnation to “Manufacturer of the Year,” and further implemented comprehensive leadership training to meet and / or exceed objectives.

Collaborated to provide valuable insight and perspectives to problem solving across wide-ranging industries.

Implemented organizational change & process improvements that increased the business valuation of a liquid egg facility from $4 million dollars in revenue into a $40-million-dollar acquisition from Land O’ Lakes

Transformed Greystoke Manufacturer from $1500.00 per retail business unit, into $30,000 per commercial business unit and retained seasonal skill workers annually. EDUCATION, PROFESSIONAL DEVELOPMENT & TECHNICAL SUMMARY Certified Change Management Professional (CCMP)

ACUITY INSTITUTE FOR BUSINESS LEADERSHIP

Bachelor of Arts in Organizational Management

MALONE UNIVERSITY

Professional Development

Lean Six Sigma

VILLANOVA UNIVERSITY

Senior Professional in Human Resources (SPHR)

Global Professional in Human Resources (GPHR)

American Society of Training & Development (ASTD)

Mastery of Project Management (MPM)

Sr.HR Business Partner (SHRBP)

Associate, Finance & Insurance Professionals Microsoft Office Suite Microsoft Project ADP PeopleSoft Halogen Learning Management Systems

INDUSTRIES SERVED

Manufacturing I.T. Automotive Retail Service Construction Call Centers Professional Oil & Gas

“He is one of the most talented management consultants for middle market clients I have worked with in my 25 years in business to business consulting.”

John F. Thomas, Strategic Turnaround Consultant (Former President of Black & Decker) Roy has implemented training, measurement, and efficiency procedures that significantly strengthened our overall productivity results. The characteristic that is most commendable in Roy is his desire to improve, not simply his projects or subordinates, but himself as well.

Francisco Stitt, Executive Development Program at George S. May International Co.

Contact this candidate