MELINDA LEIGH SALWET

***** ****** ****, **** ******, CA 92211 C: 323-***-**** ac2ii2@r.postjobfree.com

EXPERIENCED PROFESSIONAL WITH STRONG WORK ETHICS

Experienced professional with a strong background in customer service, sales, cash handling, and banking.Addresses all questions and concerns with customer satisfaction in mind. Enjoys working in a customer-focusedwork environment. Dependable and punctual with excellent resolution skills.

SKILLS

Dependable, punctual, loyal Friendly, patient, remains calm under pressureAdapts quickly to business pace and anticipates Strong conflict resolution and problem solvingneeds skillsComputer literate, fast data entry skills Able to multi-task and prioritize workloadIndependent worker and natural leader Gives customers personalized service throughConfident, articulate, and ability to build rapport active listening and determining needswith clients

WORK HISTORY

Escrow Assistant/Accounting, 12/1993 to 04/1997COMMERCE ESCROW COMPANY – Los Angeles, CA

Provided administrative support to several escrow officers and involved in many facets of escrow and itscontingencies to facilitate closing.Liaison between clients, escrow officers and various outside institutions such as real estate brokers, banks,title, and insurance companies.Met with clients on a regular basis informing them of loan procedures and satisfying additional customerinquiries.Prepared loan documents for signing, and returned loan documents to lender for funding.Maintained customer investments including interest accrual of money market accounts and rolling overCD's.Assisted Sr. Accountant with reconciling general ledger and month-end reports.

Cost Analyst/Cost Cotrol, 05/2002 to 11/2002

3D/INTERNATIONAL, INC. (LAUSD) – Los Angeles, CAInvolved in LAUSD Proposition BB bond measure roll-out effort that encompassed corrective work for schoolhealth and safety, along with subsequent Bond measures K, R, & Y which included renovation and new schoolconstruction. Program exceeded $15 billion and was the largest public works program in the U.S. at that time.

Assisted in cost loading Expedition at several LAUSD local districts and processed contractual forms anddocuments.Performed daily cost analysis and reconciliation of Expedition data.Assisted in developing Expedition and Change Order procedure manual for use by cost control group atlocal district.Maintained Expedition using LAUSD financial systems such as IFS and PICK.Provided assistance for maintaining file structures and internal procedures.

Cost Specialist/Cost Control, 11/2002 to 07/2007AECOM/DMJM HARRIS (LAUSD) – Los Angeles, CA Continued working for LAUSD BB Bond Program, LAUSD, District 3.

Maintained budgets, contracts, change orders, forecasts and document control.Supported the technical directives of senior staff and central management.Assisted in developing two procedure manuals to be used by cost control group at local district.

Cost/Estimator Analyst, 07/2007 to 12/2007KKCS (Metropolitan Water District) – Los Angeles, CA

Supported project managers and engineers in MWDs multi-billion dollar Capital Improvement Program.Projects ranged from water pipelines, water treatment plants, and new service connections.Collaborated with project managers, operations and finance.Created and maintained project budgets and expenditures using Oracle and Excel.Supported the program in yearly budget plan and scheduling.Maintained Access database of all monthly projects in the program and responsible for compiling reports toSr. Project Manager.Assisted project managers with maintaining their monthly progress report that tracked scope, cost, andschedule.

Financial Planner, 03/2009 to 08/2010LOTTER GROUP – Newport Beach, CA

Obtained CA Life Insurance License to assist teachers and LAUSD employees with their STRS retirement.Educated employees of their retirement options and empowered clients to make sound financial decisions tomaximize their benefits through supplemental retirement plans.Orchestrated appointments with clients and worked with established insurance companies such as Alliance.

Caregiver, 02/2010 to 10/2011CAREGIVER FOR SISTER – Los Angeles, CAHelped care for my sister while battling cancer. She passed away from Acute Leukemia 09/2011.

PRIMARY CAREGIVER for Mother, 02/2013 to 05/2014Caregiver/In Home – Los Angeles, CAEnrolled in the nursing program and later became the primary caregiver for my mother and helped herthroughout hospice. She passed away from Non-Hodgkin's Lymphoma 04/2014. I moved from Los Angeles toPalm Desert 09/2015.

Receptionist, 07/2016 to 09/2016PALM DESERT ESCROW, INC – Palm Desert, CAWorked briefly as a receptionist and assisted with data entry before being laid off. A few months later I movedto Bakersfield to care for my sick father.

Primary/Live In Caregiver, 09/2016 to 04/2017PRIMARY CAREGIVER FOR FATHER – Bakersfield, CAMoved to Bakersfield to care for my father and later his time in hospice. He passed away 11/2016 fromMetastatic Prostate Cancer.

Owner/Operator, 02/2014 to CurrentOPHELIA GRACE – Palm Desert, CA

Owner/Operator of retail/e-Commerce website on Ruby Lane website.Manages buying and selling of fine vintage and estate jewelry online.Involved in daily business activities such as customer service and order fulfillment.Maintains high level of customer service and satisfies customer inquiries in a timely manner.

EDUCATION

Associate of Science: Nursing (RN Program), CurrentLATTC - Los Angeles, CAPut the nursing program on hold to care for my mother who later entered home hospice.

CERTIFICATIONS/LICENSES

Certified in Primavera p3e/cCA Real Estate License #01145066 (inactive)CA Insurance License #0G41010 (Accident and Health Life Insurance)

Contact this candidate