*** **** **** ****** ******, MI ***** 269-***-**** ac2iho@r.postjobfree.com
Objective
A self-motivated, talented focused, results –oriented Program Manager looking for a company where I can put my talent to work and call home.
Professional Experience
Effex Management Solutions - Assistant Program Manager 10/03/2016 – 3/10/2017
Responsible for the support of the Program Manager with daily operations of Effex’s contingent workforce and onsite team. I was the liaison between the program manager, client, internal staff, employees and Effex. My position ended die to client cutting back head count.
I worked closely with the Program Manager and client management to understand expectations and meet needs.
Generated and maintained client reports based on Program Manager and client needs.
Submitted Weekly Site Analysis Report in the absence of the Program Manager.
Kept constant communication with Program Manager, client and employees to ensure customer satisfaction.
Assisted the Program Manager to maintain staffing levels as required by client. Ensuring client orders were processed and filled timely.
Sourced and interviewed candidates for job openings.
Maintained candidate & employee database.
Checked candidate references, drug test and background screenings.
Extended job offers & schedule as appropriate.
Updated and maintained timekeeping system with employee files.
Continual coaching/counseling/training of new and existing employees.
Conducted facility safety inspections; observe, determine & report unsafe conditions & unsafe employee actions.
Completed on-the-job accident/injury reports. Directed employee on proper procedure for filing claims; direct to appropriate medical facility if necessary.
Collected data for time worked and distribute, for approval, to department managers.
Monitored attendance, track tardiness and absences. Request supporting documentation if required.
Prepared and deliver disciplinary notices as needed.
Maintained termination paperwork and prepare Separation Notices.
VISIONIT –PROJECT MANAGER 05/23/2015 – 10/01/2016
VisionIT, is a global leader in the areas of Information Technology (IT) Managed Services and Talent Management solutions. I’m responsible for identifying and developing relationships with Client Hiring Managers to their fullest potential in order to fill job requisitions. My overall goal is to decrease direct sourcing, increase utilization of the program and continually exceed in customer satisfaction of the overall program.
Work with assigned Business Units to educate them on the value of the MSP
Main point of contact for temporary personnel requests and placements
Screen resumes and select the most qualified candidates to present to the Manager
Solicit feedback on presented resumes from Managers and disseminates that feedback as necessary
Effectively communicate with Suppliers in the expedition of orders for temporary/contract personnel
Provide Suppliers with feedback on their candidates
Expand existing business through a combination of phone and in-person meetings with clients
Educate all managers on the MSP process and benefits of the program
Travel between work locations as required throughout the Western US
Train hiring manager(s) and end users as required
IQNAVIGATOR - SOURCING CONSULTANT 08/2013 to 5/01/2015
IQNavigator, provides a Vendor Management System (VMS) to aid in vendor management, services procurement, and acquiring contingent labor forces.
Manage all of Stryker Medical & Stryker Instruments light industrial contingent labor
Compare contrasting costs for light industrial and skill sets with all vendors to ensure rates are market appropriate
“Normalizing” vendor staffing rate structures and help them to determine the best resourcing option – whether it is best to address a particular need with contract resources or through in-sourced options
Assist with making decisions on hiring approach (temp, temp-to perm, or new hires) related to the current state and desired future state for addressing staffing needs
Work closely with hiring managers and suppliers to ensure requisitions are filled accurately and quickly, as well as manage all assignments/projects and oversee payment of expenditures
Establishing and maintaining the in-house program to manage a large non-employee workforce in addition to finding the expertise to strategically source, and facilitate continued program maturity
Manage the entire life cycle of sourcing contingent resources and services, onboarding and off boarding non-employee workers, and managing the invoicing process for Stryker Medical & Stryker Instruments
ROBERT HALF – POST FOODS & TOTAL PLASTICS (CONTRACT POSITIONS) Battle Creek, MI
Contract Human Resources Recruiting Specialist Coordinator 10/2012 to 08/2013
Work closely with job candidates, external recruiters and agencies, headhunters and other human resource professionals in support of business’s hiring needs
Manage the flow of candidates thorough the recruitment process, from scheduling interviews to bring on new employees on board
Conduct testing, screening and preliminary interviewing of potential employees
Arrange travel for job candidates, schedule face-to-face interviews and act as liaison between the company and the candidate
Prepare information packets and gather qualified job seekers’ contact information
Participate in HR department meetings and assist in writing job postings and employment ads and interact with union officials, department heads, and other managers and staff to coordinate the recruitment and hiring of new employees
ROBERT HALF INTERNATIONAL, ACCOUNTEMP’S DIVISION Kalamazoo, MI
Staffing Manager 8/2011 to 10/2012
Accountemps, is a division of Robert Half International who is the world’s leader in specialized temporary financial staffing.
Responsible for negotiating and developing business with new and current clients. I marketed our services via telephone and by conducting in-person meetings with hiring managers and decision-makers in accounting and finance departments
Additional responsibilities include:
Recruiting
Interviewing and matching highly skilled accounting and finance professionals with clients’ projects, temporary assignments and temporary to full-time opportunities;
Managing ongoing assignments to deliver outstanding customer service to both clients and candidates;
Providing ongoing communication and career guidance to candidates;
Participating in local trade association and networking events to increase Robert Half’s presence in the local business community
WSI Kalamazoo, MI
Professional Recruiter 2010 to 06/2011
Played a key role in ensuring the successful launch of a major account, Schneider National
Structured and implemented programs and policies, while acting on leads and market research
Develop professional relationships with account managers at Schneider National, ensuring WSI is in alignment with client’s ongoing needs and expectations
Responsible for introducing driving opportunities to prospective drivers and driver trainees, as well as Independent Contractors and Fleet Owners by both telephone and face to face meetings
Sourced and pre-qualified drivers to sell them on Schneider National and the position
Interviewed and made conditional job offers to qualified candidates
TRILLIUM STAFFING Kalamazoo, MI
Contract Project Coordinator 2008 to 2010
This was a contract position for AVB Triangle building Portage Public Schools. Successfully assisted the management with each assigned project from inception to completion, by assisting with the control and delivery of projects within approved budget and schedule with the highest quality, in the most cost-effective and efficient manner with as minimal Guest impact as possible.
Prepared the list of required submittals and close-out submittals; set up reviewed meetings with Contractor. Updated and manage the submittal log, making sure all parties were up to date with status of submittals
Reviewed incoming submittals for conformance to specification and routed to appropriate consultant, as well as returned submittals, prior to issuance to Contractor. Ensured submittal items were addressed and reviewed items as necessary with consultant for clarity and if items are changed in submittal process
Worked with Architecture and Engineering (A&E) to make ensure submittals and RFIs were returned timely
DALE W. HUBBARD Kalamazoo, MI
Contract Collections Manager 2007 to 2008
I used professional collections skills and techniques to promote customer compliance with Clean Earth & Roto Rooter payment terms.
Made out going calls, and received incoming calls to identify customer reasons for delinquent account status
Provide support to credit worthiness analysis and movement toward prompt payment
Identified address and resolve issues or situations which may cause past due conditions on customer account
Worked closely with the A/R specialists and customer to resolve situations which cause un-reconciled checks
Communicate with Sales and Operations staff regarding specific situations and/or general collection issues. Interacted with Sales personnel to promote partnerships for payment barrier removal
SPECIALIZED STAFFING Kalamazoo, MI
Office Administrator 2005 to 2006
Maintained the inner-workings of the office in addition to supporting the recruiting, placement and sales activity, fulfilled a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records.
Answered phones, took messages, transfer phone calls, pre-screen calls and applicants ensured proper completion, copying and filing of I-9 forms
Administered applications with proper job descriptions and verified completion of applications
Ran criminal background checks and drug screens
Entered wage verifications and assisted in weekly payroll
Reworked new-hire orientation program to include HR information and company resources