Janet P. Hefel

**** ***** *****, ************, **** 614-***-**** ac2icn@r.postjobfree.com

www.linkedin.com/in/janethefel

SUMMARY

Human Resources Manager/ Business Partner with 20 plus years of HR generalist experience. Possess a flair for recognizing people issue that impact business strategies and act as a catalyst for management intervention. Trusted confidante, results oriented, skilled communicator, risk taker and significant contributor in a team environment. In depth skills include: Leadership, Performance Management, Compensation, Employee Relations, Training, Employee Development, Succession Planning, Legal Compliance, Diversity Management and Management Team Mentor

EXPERIENCE

NEX Transport, East Liberty, Ohio

Human Resource Manager- Associate Relations

Nov 2016 – July 2017

• Managed Associate Relations team for 600 plus associates in four locations

• Directed managers and supervisors on performance management issues, how to write performance improvement plans and coach for success. Provided one on one counseling sessions and training for new managers.

• Screened and interviewed candidates for all open positions in manufacturing facilities.

• Updated employee handbook and wrote SAP's for HR Business Plan

• Interviewed management team and employees to update job descriptions and ensure ADA compliance.

• Advised/ worked side by side with management team in addressing and resolving communication/people issues.

• Provided input to HR Strategic planning team which included creative ideas for future programs, employee engagement, talent retention and training. Employers Resource Association, Columbus, Ohio

Human Resource Consultant

Mar 2016-Nov 2016

• Provide Human Resourc services, advice and guidance to ERA members Human Resources Manager

Dispatch Printing Company, Columbus, Ohio June 2000 – Oct 2015

• Managed Human Resources functions for 500 associates and provided HR guidance in areas of employee relations, recruitment and retention, management and employee development, compensation, salary administration, change management, payroll, benefits, leave of absences, FMLA, ADA, workers compensation, labor relations and regulatory compliance.

• Effective Business Partner fully dedicated to internal clients and their needs.

• Consulted with management team regarding employee performance, coaching and discipline. Worked collaboratively to resolve problems and provide solutions

• Directed employee recruitment, selection and placement and retention of employees

• Conducted and developed management and employee training programs; topics included avoiding harassment in the workplace, dealing with conflict, performance management, coaching and mentoring skills and communication

• Managed successful transition of acquisition of companies purchased by the Dispatch Printing company i.e. Columbus Alive, Suburban Newspapers.

• Identified performance deficiencies of management team and built objectives to enhance skills and improved overall team quality.

• Utilized skip process with employees and managers to open lines of communication, identified concerns/problems and provided solutions.

• Culture Team Advisor

• Developed Human Resources policies and procedures and updated employee handbook.

• Responsible for employee safety, welfare, wellness and health programs

• Monitored administration to established standards and procedures and identified opportunities for improvement and resolves any discrepancies.

• Established departmental measurements that support the accomplishment of the company's strategic goals

• Oversaw employee rewards/recognition programs, established guidelines and participated in determine selection criteria.

Janet P. Hefel

6985 Prior Place, Reynoldsburg, Ohio 614-***-**** ac2icn@r.postjobfree.com Regional Human Resources Manager, Vice President

CNA Insurance, Columbus Ohio, Houston and San Antonio, Texas Jan 1984 -Nov. 1999 Managed Human Resources Operations team and provided HR services for 1,000 associates in multiple business units and locations with a staff of eight HR team members. Implemented HR business strategy group responsible for recommendations regarding employee development, succession/ career planning and new performance management process which resulted in 360-degree feedback. Managed reengineering task force for productivity improvement and quality control. Directed workforce realignment for Ohio employees from two national stock companies which included selection, termination, outplacement and retention of benefits and compensation structure.

EDUCATION

Bachelor of Science/Business Management/ Human Resources Mississippi State University

Starkville, Mississippi

AFFILIATIONS

Society for Human Resources Management

Human Resources Association of Central Ohio