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Customer Service Sales or any other using English-French-Arabic

Location:
Crawley, WSX, United Kingdom
Salary:
£21000/25000
Posted:
September 30, 2017

Contact this candidate

Resume:

Slah Ayadi

** **** *****

Crawley/West Sussex

RH11 9QD

075**-******

ac2i6d@r.postjobfree.com

Personal profile

A multi-lingual accountant with extensive experience gained within both the private sector and local government. Confident in working with numbers, certificated in Book keeping level 2 and Sage 50 Accounts. A good communicator gained skills in hospitality. An organised and methodical approach with effective time management skills will relocate near the working place.

Key skills

Multi-lingual – written and spoken English, French and Arabic

Good communication and strong customer skills

Can create a great guest impression and ensure no guest leaves unhappy.

Can be a team member as well using own initiative

Flexible in tasks and time

Excellent numeric skills with accountancy experience and qualifications

Accountable for profitability, production targets and quality

Strong commercial acumen

Employment history

Current – P/T Freelance Interpreter/Translator(since 2012)and Hotel Receptionist.

I was actively keeping my skills set up to date through providing few hours a month interpreting service for various organisations such as the NHS and other Legal and Social Department and now doing Night Shift Hotel Receptionist for the Premier Inn Gatwick Airport Manor Royal.

My responsibilities include:

Interpreting

Providing an accurate interpreting service between the Doctor and the patient

Supporting Social Workers on home visits to support families

Working with immigration advice companies to ensure that clients get up to date information

Keeping up to date information electronically

Hotel Receptionist (Premier Inn Derby City Centre since January2016)

Making guests feel brilliant, through a great night’s sleep, resolving their problems during their stay, using my linguistic skills for some of them who do not speak English very well and contributing to the profit growth of the company I work for.

2010 - 2012 - Searching for a job and doing training and studying DPSI

Education

2016 - ICQ Level1Award in Introduction to Employment in the Hospitality Industry (QCF)-Principles of Customer Service in Hospitality Leisure Travel and Tourism(UL2), Introduction to the hospitality Industry(UL1), Health and Safety in the Workplace(UL2), Food Safety in Catering(UL2) and Introduction to personal workplace skills(UL1).

2016 - Whitbread Certificate in Emergency First Aid at Work

2015 - Member of AAT/Accounting Technician –Aim Award

2015 - Level 1 Business Administration, Customer Service and Retail Sales

2015 - Book keeping (Pitman) – Level 2 – Modules 1, 2 and 3

2015 - Sage 50 Accounts (2011 Pitman)

2015 - Excel (2010 Pitman)

2012 - QCF Level 6 – Diploma in Public Service Interpreting English Law

2012 - Level 2 Certificates in Adult Numeracy – City & Guilds

Additional information

In my spare time I enjoy reading geography and historical books. I have a keen interest in Mediterranean cooking. I also enjoy travelling (have visited most European countries) and listening to a wide range of music.

References available on request



Contact this candidate