Zoreda M cLester

**** * * ** * S treet

Cleveland, O H 4 4102

(216-*-**-****

(216-*-**-****

ac2i3v@r.postjobfree.com

OBJECTIVE: T o o btain a p osition i n t he C ustomer s ervice f ield.

● WORK E XPERIENCE:

Ch ild C are P rovider 2 010-2013 Self-Employment Cleveland, O H

● Povided c hild c are t o c hildren a ges 9 m ths-12 y ears o ld

● Taught e ducational a nd s ocial a ctivities

● Tutored c hildren i n r eading a nd m ath

● Assisted c hildren w ith e ducational l earning p rocess

● Changed d iapers a nd a ssisted c hildren i n d ressing t hem s elves

● Prepared s nacks a nd m eals

● Communicated w ith c hildren's p arents o r g uardians a bout d aily a ctivities, behaviors, a nd r elated i ssues

Barmaid 2 006-2009

Eagle B rook B ar a nd G rill Cleveland, O H

● Checked i dentification o f c ustomers t o v erify a ge r equirements f or p urchase o f alcohol

● Cleaned g lasses, u tensils a nd b ar e quipment

● Balanced c ash r eceipts a t t he e nd o f e ach s hift

● Took o rders a nd s erved p atrons a t t heir t ables Cashier/Consultant 2 008-2009

Bob B eauty S upplies Cleveland, O H

● Assisted c ustomers i n f inding t heir c hoice o f m erchandise

● Totaled p urchases a nd r eceived c ash, c redit o r d ebit c ard

● Maintained k nowledge o f c urrents s ales a nd p romotions, p olices r egarding payment a nd e xchanges, a nd s ecurity p ractices

● Instructed c ustomers r egarding f acial a nd h air t reatments Cashier 2 004-2008

Alex a nd R ose D eli Cleveland, O H

● Managed t he p roduce d epartment

● Assisted c ustomers i n f inding t heir c hoice o f p roduce

● Totaled p urchases a nd r eceived c ash, c redit o r d ebit c ard

● Maintained k nowledge o f c urrents s ales a nd p romotions, p olices r egarding payment, e xchanges, a nd s ecurity p ractices

● Discarded a ging p roduce r eplenished d isplay i tems EDUCATION:

El B arrio/The C enter C leveland, O H Customer s ervice t raining p rogram 2 015 Lincoln W est High S chool Cleveland, O H

Ohiomeansjobs Cleveland-Cuyahoga C ounty J ob R eadiness P rogram 2 014 Certificate o f C ompletion Cleveland, O H