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Customer Service Executive Assistant

Location:
Victoria, TX, 77904
Salary:
60,000
Posted:
September 27, 2017

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Resume:

KIMBERLY A. BROOKHOUSER

*** ******* **. ***. ****

Victoria TX 77904

832-***-****

ac2hzu@r.postjobfree.com

OBJECTIVE

Currently seeking a position in a dynamic environment that is looking for a competent, personable, compassionate team player in a challenging atmosphere with a commitment to providing superior customer service.

EXPERIENCE

Crown Hospice January 2017 – Present

Social Worker/Bereavement Coordinator

Provide supportive and medical social services to terminally ill patients and their families in accordance with an appropriate plan of care. I assess patient/family social and emotional factors in order to estimate their potential to cope with terminal illness and death. As the Bereavement Coordinator provide continued correspondence with the families after their loved has passed away for the next thirteen months. Psychosocial counseling and support to the patient/family experiencing emotional, social and economic conflict. Responsible for maintenance of medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Coordinate all patient and family services. Maintain the dignity of the dying patient.

Victoria Main Street Program January 2015-Present

Executive Assistant

Manage all administrative aspects of the Main Street program, including purchasing, record keeping, budget development, accounting, assisting in preparing all reports required by the State Main Street program and by the National Main Street Center. Assist the Main Street program’s board of directors and committees in developing an annual action plan for implementing a downtown revitalization program focused on four areas: design/historic preservation, promotion, and marketing; organization/management; and economic reconstruction and development.Initiated and executed the highly successful Victoria Main Street Program Market Days.

Billy T. Cattan Recovery Outreach Center, Victoria TX May 2013- January 2015

Community Relations Coordinator

A non-profit organization, a faith-based alcohol and substance abuse treatment facility operating under the Texas Department of State Health Services.Organized promotional events, wrote and edited new releases, and managed friendly contacts with businesses. Planned, developed, and implemented programs to promote community awareness.Directly responsible for developing and managing the 1st Annual Steps to Recovery 5K Run/Walk.

Crown Hospice, Victoria TX May 2012- May 2013

Social Worker

Provide supportive and medical social services to terminally ill patients and their families in accordance with an appropriate plan of care. I assess patient/family social and emotional factors in order to estimate their potential to cope with terminal illness and death. Provide psychosocial counseling and support to the patient/family experiencing emotional, social and economic conflict.Responsible for maintenance of medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Coordinate all patient and family services. Maintain the dignity of the dying patient.

Atlantis Foundation, Kemah TX November 2001- September 2011

Mental Health Case Manager

Responsible for managing an assigned caseload of clients having long-term mental illness and assessing client needs, developed, implemented, and reviewed service plans. Worked with other community resources in meeting and achieving client service needs.Participated as directed in screening of new service requests with the clinic by means of and agency approved procedure which ensures that all individuals are adequately and appropriately served according to their individual needs and in accordance with existing Board policies and procedures. Participated in regular interdisciplinary staff meetings held at position location, Gulf Coast, MHMRA. Accepted newly assigned cases in which the diagnostic intake has been completed by a licensed provider. Completed case management assessment on all clients entering caseload.Assisted individuals and their families remain a part of their community which includes physical therapy, occupation therapy, speech and language pathology, psychological, psychiatric, diary planning, audiology and social work as identified in the individuals Individual Plan of Care.

Education

Bachelor of Science Degree/Psychology

University of South Carolina

Volunteer Activities

Houston Livestock Show & Rodeo Committee Chairman

Secretary of Guadalupe Elementary F.O.G. Committee



Contact this candidate