**** * ***** ****** ac2hqf@r.postjobfree.com
Richmond, VA **220 804-***-****
SUMMARY
Fast-learning and results driven individual with management experience who excels in a team structure. Seeking a career within a banking or financial institution that allows me to grow with an organization and contribute to the success of the team.
EXPERIENCE
Live Well Financial – Mortgage Loan Originator, Team Lead October 2014 - Present
Direct supervisor to a team of other MLOs, charged with building and growing a team that exceeds goals
Team exceeded both company and industry performance averages
Responsible for interviewing, training, and performance management of new and existing hires
Strategize with management to innovate and grow a Retail division from the ground up
Currently a Top 6 Industry leader in performance with excellent customer service ratings
Originate business by analyzing and advising clients based on their financial needs and goals
Live Well Financial – Account Executive February-October 2014
Liaison between Brokers and Underwriting, Funding/Post Closing, Management and Servicing
Create and maintain relationships with new and existing Broker accounts
Adapt and perform to market and regulatory changes
Improve and streamline processes to move towards a more automated system as the position was very new with raw resources
Junior Achievement of Central Virginia – Intern July-August 2012
Conduct customer research project for non-profit organization to understand specific target audience for fundraising initiative
Identify local companies with employee criteria and size, verified information, and developed target list for the Director of Development
Westhampton Cleaners 2008-2011
Provide front line customer service and operational support for 80-year-old business during summers and holidays
Assisted bookkeeper with monthly customer billing
EDUCATION
Virginia Polytechnic Institute and State University, Blacksburg, VA
B.A. Finance (General Finance)
Graduation: July 2013
Concentration classes included: Intermediate Accounting, Equities, Investments
Organizational Affiliations: Pi Kappa Alpha Fraternity, Relay for Life, BIT Club, Future Business Leaders of America
PERSONAL
Athletics/Leisure: Basketball, Training, Snowboarding
Volunteer Work: Youth sports coach (basketball), Community Outreach program through LWF