Human Resources Employee Relations

LISA WIGHT, M.A.

**** ******** *** *.*., Comstock Park, MI 49321

616-***-**** ********@*****.***

Human Resources Professional

A results-driven and solutions-focused HR Professional demonstrating innovative leadership and progressive, diverse industry experience with geographically dispersed employees.

HR QUALIFICATIONS

• Organizational Development

• Benefit Administration

• Onboarding

• Employee Relations

• Performance Management

• Training & Development

• Recruitment & Retention

• Culture

• Employee Communications

• Compensation

• HR Policy, Process & Systems Design

• Talent Strategy

PROFESSIONAL EXPERIENCE

BLACKFORD CAPITAL, Grand Rapids, MI 10/2014 – 01/2017

Director of Human Resources

Reported to Founder, directed all HR activities for the firm with $300M annual revenues and 13 portfolio manufacturing companies, supporting over 2,000 employees.

Planned and implemented staffing budget.

Recruited board members for portfolio company board of directors; recruited executive and associate employees. Acquire 16 C-Suite executive to fill board seats within 6 months.

Counseled managers on candidate selection.

Conducted training and development for management, employees, and interns.

Participated in contract negotiation for key executives and board of director members.

Conducted and analyzed exit interviews.

Tracked and reported metrics, identified trends and established recruiting goals to meet business needs.

Implemented management compliance training.

Investigated employee relations issues to resolution.

Self-Employed, Comstock Park, MI 02/2014 – 10/2014

Organizational Development Consultant

Developed and instituted employee handbook

Wrote firm policies and procedures. Provided employee training on all policies and procedures.

Organized procedures for new acquisition fund-raise kick-offs to ensure all elements of a successful acquisition were tracked and managed.

AMWAY, Ada, MI 02/2008 – 01/2014

Manager & Administrator to the Board of Directors

Created employee recognition program. Rolled out and monitored program to U.S. based IT division in Michigan and California.

Drove HR programs in continuous improvement and organizational effectiveness.

Developed and deployed training materials for global annual operating plan electronic process.

Managed performance plans for eight global leaders and their staff.

Planned and implemented division budget.

Developed secure SharePoint site for board information, accessible to all board members electronically.

Mentored several employees throughout the company.

Supervised four employees.

MICHIGAN STATE UNIVERSITY, Grand Rapids, MI 2007-2008

Administrator

AMWAY, Ada, MI 2002-2007

Executive Assistant

SMALL BUSINESS ASSOCIATION OF MICHIGAN, Lansing, MI 2000-2002

Government Relations Generalist

PHYSICIANS HEALTH PLAN OF MID-MICHIGAN, Lansing, MI 1995-2000

Human Resources Generalist

Conducted recruitment efforts for all exempt and non-exempt personnel; conducted new employee orientation, and quarterly check-in meetings for employees first year.

Conducted employee investigations and worked with general counsel to resolve matters in compliance with federal and state regulations.

Created and led company-wide Employee Activity Committee. Committee was developed to ensure employee volunteer, educational, and entertainment events were managed consistent with organization’s culture and goals.

Administered the compensation program; monitored performance evaluation program and revised as necessary.

EDUCATION AND TRAINING

Spring Arbor University, Spring Arbor, Michigan

Master of Arts, Organizational Management

University of Phoenix, Grand Rapids, Michigan

Bachelor of Science, Business Administration

COMPUTER APPLICATIONS

Hyperion Enterprise, PeopleSoft, JD Edwards World/One, Zenefits, ADP, Kronos, Concur, Icims, Salesforce, Raiser’s Edge NXT, Microsoft Office (Word, Excel, Outlook, Access, PowerPoint, Publisher, Planner, Project)

CERTIFICATES

Non-Profit Board Leadership, Association for Corporate Growth (2015)

Leadership Excellence, Disney Institute (2014)

Business Excellence, Disney Institute (2013)

Strategic Thinking, American Management Association (2012)

Keys to Successful Project Management, American Management Association (2011)

Professional in Human Resources (PHR) Certificate (In Progress)

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