Executive Assistant Manager

SUMMARY United States Navy Veteran - Honorable Discharged - Experienced Office Manager

Administrative professional with 15+ years of experience in supporting Military Executives. Adept at coordinating domestic and international travel, organizing large scale meetings, and minimizing costs. Dependable, dedicated and highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Superior proficiency in MS Office Suite, MS Outlook and Adobe Acrobat.

Technical Management

Strategic Planning

Leadership and Problem Solving

Financial Planning and Execution

Resourceful and Effective

Uncompromising Integrity

EDUCATION B.S. in Liberal Arts (Administration and Management), Excelsior College (May 2013).

ACCOMPLISHMENTS

Technical Manager

Several years of experience in supporting senior leadership and managing their dynamic day-to-day schedules and social calendars. Well organized, possess prioritization and multi-tasking skills. Strong, proven performance in meeting deadlines under pressure. Ability to adapt to new surroundings and a willingness and ability to learn new skills to accomplish the job. Effective writer and speaker.

Leadership and Problem Solving

A proven leader of large and diverse groups of people earning an incredible record of trust at the highest level of Navy leadership. Exhibited strong interpersonal skills, foresight, the ability to solve problems and work independently or in a team-oriented environment.

Resourceful and Effective

Knowledgeable in fact-finding analysis, innovation, mitigation, preparing and presenting briefs. Resolved Congressional inquiries, preventing negative publicity to the U.S. Navy. Interpreted regulations and policies simplifying the content of law or regulation. Planned and executed protocol/etiquette requirements, distinguished visitors, logistics, luncheons, conferences, and social functions. Provided customer service to internal and/or external clients and participated in problem resolution.

Strategic Planning

High level of initiative, exceptional organization, communication skills and ability to adapt to a dynamic and fast paced environment. Able to collaborate, track, monitor and follow the progress of projects, action items, and strategies that emanate from senior leadership and outside organizations.

Financial Planning and Execution

Developed and executed $200 thousand-dollar training and travel budget supporting three organizations. Balanced limited resources, demonstrated an ability to promote process improvements to create institutional efficiencies and ability to supervise, set work priorities and meet deadlines.

Uncompromising Integrity

Served as a steward of confidential personal and classified information and acted as a trustworthy liaison between all levels of the command and between employees. Efforts enabled leaders to focus on executive level decision-making issues.

WORK HISTORY

Denton Navarro Rocha Bernal Hyde & Zech, P.C. Dec 2016 – Present

Billing and Assistant Office Manager

o Responsible for the firm’s San Antonio monthly billing processing of over 130

invoices monthly. Continually coordinate with the Firm’s Austin and Rio Grande

Valley offices billing ensuring the proper format, make corrections and edits and submission to clients. Communicate with customers and vendors in person, on

the phone or email.

o Reviewed, analyze, recorded and reconciled client accounts receivables,

deposit payments, posting payments received, and responding to inquiries

concerning accounts using QuickBooks and Timeslips program’s.

Navy Cyber Defense Operations Command (NCDOC) Aug 2014 - Aug 2016

Administrative Officer

o Supervised administration, travel, pay and personnel matters while

managing the day to day operations of eleven assigned military and civilian

administrative personnel; supporting a staff of over 450 military, civilian and

contractor personnel.

o Revamped administrative processes and drove process improvement and

results significantly improving the timeline and efficiency.

o Created Command’s Standard Organization and Regulations Manual, that

provides regulations and guidance governing the conduct of all assigned

personnel, training manuals and directives.

Naval Mine and Anti-Submarine Warfare Command Aug 2012 – Jul 2014

Flag Secretary (Executive Assistant)

o Prioritized and managed a Flag Officer Executive and a Senior Executive Service member’s complex and frequently changing schedules, meetings, phone and conference calls.

o Established and maintained effective working relationships with internal and external customers, co-workers and peers, while maintaining highest level of confidentiality with sensitive information.

o Worked closely with Senior Flag/General Officers' staff, Civic Leaders, Congressional staff, and other U.S. and foreign government officials for scheduling visits, meetings, briefs, conferences, ceremonies and social events.

Navy EOD Expeditionary Support Unit ONE Dec 2009 – Aug 2012

Administrative Officer and Defense Travel System (DTS) Administrator

o Supervised the storage and safekeeping of pay and personnel records, command files and instructions while protecting Private Personal Information and data. Developed and maintained an alert system for upcoming deadlines.

o Accomplished a complete review and rewrite of organizational manning requirements, command instruction and thoroughly revamped the command Government Travel Credit Card (GTCC) and Defense Travel System (DTS) programs resulting in near perfect inspection scores.

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