Human Resource Management

DAISY OGEER

*** ****** ***** ****,

Ocoee, Florida, 34761

Telephone: 407-***-****

e-mail : ac2hki@r.postjobfree.com

SUMMARY: Proven skills in leading the Human Resource practices and objectives that provide for an employee-oriented, high-performance environment that reinforces empowerment, quality, goal attainment, productivity and the recruitment and ongoing development of a superior workforce. Exceptional verbal and written communication skills; a highly positive, motivated and enthusiastic Human Resource Professional pursing an opportunity within a dynamic and innovative organization to grow, develop and support management to lead in the industry.

AREAS OF STRENGTH:

Interpersonal Skills Problem Solving Communication

Relationship Management Change Leadership Impact and Influence

Analytical Thinking Organizational Skills Goal-oriented

Negotiation Flexible Quick Learner

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Human Capital Management (PeopleSoft)

Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development.

PROFESSIONAL EXPERIENCE

Human Resource Management:

(Number of Employees within Units served – Over 1,200 – This comprises of staff members spread out within the Caribbean jurisdictions. Experience both locally and regionally)

• Provide excellent partnering with all senior leaders and unit heads in planning, development and enhancement of an agile, adaptable and highly competitive workforce.

• Supported all change management activities by utilizing strong human interaction skills to handle difficult situations and help employees alleviate fears and uncertainly during times of operational changes.

• Supported the process of recruitment and selection of candidates. Handled several interviews and selection of candidates

• Vast experience in the separation of staff, personally handled over 100 separation packages and discussion with individuals.

• Oversee the implementation of Human Resources compensation and benefits through Human Resources staff.

• Manage the preparation and maintenance of sensitive reports as necessary to track strategic goal accomplishment for improvement and resolution of problems. Projects:

• Strongly supported the organization’s initiatives in project management activities by partnering with project leaders in driving employee engagement activities, formulation of project team staffing, training and development of selected teams and succession planning for the project

• Work closely with all senior leaders and provide superior support in people issues, administering of compensation and benefits and address employee relation issues

• Supported relocation logistics for our regional colleagues when there is need to have personnel form part of the project team

• Upon implementation of project initiatives, work with all unit leaders to deploy staff back into the system maintaining displacement as low as possible. Very instrumental in locating positions for displaced employees within various units in the company. Management/Administrative:

• Successfully managed the administrative team with twenty-five (25) direct reports. All management activities in the capacity of training and development, performance management, succession planning, employee relations, workforce planning, manpower planning and talent management were executed with excellent results and commendation from stakeholders

• Ensure human resource policies and practices were adhered to in accordance with documented guidelines

• Manage employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one- on-one meetings, and Intranet use

• Handle a large volume of administrative matters including screening of calls, managing calendars, record-keeping, customer service for senior managers, interact with senior management, planning meetings for all senior managers within unit

• Prepare spreadsheets and other documentation for board meetings PROFESSIONAL HISTORY:

Current Position:

McLane Food Services – Orlando Florida

Human Resource Assistant – June 2017 to date (still employed) Duties:-

- Conducting telephone interviews

- Supporting new employee orientation

- Project - Scanning and indexing of employee files (over 300 employees)

- Project – Managing the compliance aspect of all drivers (over 135 drivers) – ensuring that required documentation meets the DMV regulations. Interacts with all senior management in the Transportation department of Mclane.

- Creating spreadsheets for the managing and controlling of all drug tests, workmen compensation matters, training and OSHA compliance

- Handling several other administrative matters as directed RBC Royal Bank of Canada – Trinidad (34 Years)

Position Held:

Human Resource Manager – Technology, Operations and Functions- (10 years)- 2006 - 2016 Other Positions Held:

Human Resource Manager – Recast Project Team (2002 -2006) Human Resource Manager – HRIS Project Team – PeopleSoft conversion of payroll systems (1999 - 2002)

Manager – Secretarial Services (25 Direct Reports) – (1992 -1999) Senior Administrative Officer – (1989- 1992)

Several other Human Resources and Administrative Roles from (1982 – 1989) EDUCATION & TRAINING:

• BA (Hons) Human Resources Management – School of Accounting & Management/Anglia Ruskin University England – (2005 – 2008)

• Industrial Relations Management – Cipriani Labour College – (2012)

• Certificate in Management for Administrative Assistants – Roytec via American Management Association – (1993 – 1994)

OTHER ACHIEVEMENT

• Received several performance awards/recognitions during my tenure with Royal Bank of Canada

• Held the post of Class Representative for the entire period during the pursuance of the degree programme (3 years) with Anglia Ruskin University

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