Test QA Professional

AMEEK SINGH

*** * **** ***, *********, BC V*X *Z*, Canada

M: +1-604-***-**** Email: ac2hdg@r.postjobfree.com

LinkedIn profile: www.linkedin.com/in/ameeksingh

Professional Profile

QA / Software Test professional with 13 years of experience in roles ranging from mid-level to senior positions. Possess excellent technical, communication skills, strong interpersonal abilities that allow for expert management of key client accounts and building of profitable business partnerships, and commitment to consistently deliver highest-quality service.

Career Summary

• Extensive experience in Software Testing and QA implementation for Client Server and Web based Applications of Banking, Financial, E-commerce, E-learning domains.

• Strong knowledge of software development life cycle (SDLC), software testing life cycle (STLC), QA and development methodologies.

• Worked in agile (scrum), waterfall methodology and hybrid environments.

• Proven hands-on experience with quality assurance practices, including test strategy and test plan development, requirement traceability matrix (RTM), test case & test data, and defect logging.

• Proficiency in defect management, including defect creation, modification, tracking and reporting using industry standard tools like HP ALM (Quality Center), Bugzilla

• Experience in Smoke/Sanity, SIT, Functional, Regression (automation), UAT and Performance testing, verification and validations.

• Experience in performing ETL, GUI, Data Migration and security testing.

• Experience in writing SQL queries in Oracle and MS SQL Server environments.

• Expertise in building high performing teams from ground up in a new project.

• Led process improvement projects to reduce test times, integrate new tools and manage key tasks

Skills

QA / Software Testing Skills

Technical Skills

Soft Skills

• Software Development Life Cycle (SDLC)

• Windows

• Superb communication skills

• Software Testing Life Cycle (STLC)

• UNIX

• Decisive

• Test and Evaluation (T&E)

• Linux

• Critical thinking

• Test Strategy & Test Plan

• SQL database

• Expert in regression testing

• Requirements Traceability Matrix (RTM)

• Oracle

• Analytical problem solving

• End-to-end product lifecycles

• MS SQL Server

• Deadline Compliance

• Waterfall & Agile (scrum) framework

• Oracle’s DRM

• Effective Multitasking

• Writing use cases

• HP ALM (QC)

• Time Management

• Work distribution & monitor

• Bugzilla

• Self-directed

• Test case creation and documentation

• Word

• SIT, Performance, UAT, E2E testing

• PowerPoint

• Defect log and report creation

• Excel

• Process improvement

• SharePoint

Work History

Manager Apr 2011 – Aug 2017

HSBC - Gurgaon, India

Liquidity Reporting

• Manage and resolve day-to-day issues specific to areas of expertise, including resolving complex internal business partner and/or external customer issues

• Actively involved in requirement review meetings to understand requirements and requested application overview from business analysts

• Analyse the application and documented gaps in requirements documents to appropriate authors and requested for an updated version of documents

• Prepare test strategy and plan, requirements traceability matrix (RTM) for end-to-end testing in a hybrid model (waterfall and agile)

• Assign work allocation to team members based on their ability and experience while checking their progress with regular meetings

• Coordinate and schedule work flow, including creation, execution, regular tracking and reporting of test cases for project implementation

• Preparing and firing SQL queries for analysis and verification of aggregated/ calculated values

• Ensure logging, reporting and tracking of all defects with their priority and severity on HP ALM (Quality Center) tool until their closure and acquire sign off

• Setting up of daily meetings and sharing of test reports with other teams

• Propose and implement QA test case detail standards, writing time standard criteria and process improvement standards while ensuring requirement traceability.

• Motivate, mentor and guide the team members to achieve assignments

Test Analyst Apr 2009 - Apr 2011

Royal Bank of Scotland (RBS) - Gurgaon, India

Risk Platform Enhancement

• Review system requirements, design and learning support documents and provided input from a test and end-user perspective

• Design and develop test plans based on system requirements and execute test cases

• Write SQL queries to check the database after an event is completed

• Raise defects for failed test cases and provided trace to the development on PVCS tracker tool

• Provide pass/fail status of each test case executed for the matrix and documented test results.

• Assist and mentor other testers with approach and technical issues.

Senior Quality Engineer Mar 2008 - Feb 2009

Impetus Technologies - Noida, India

DNBi (Dun & Bradstreet)

• Work with business analysts to develop and implement related test plans/cases

• Manage defects and proactively identifying risks to management

• Escalate issues about test requirements to Test Manager / QA Lead

• Assign tasks to other QA team members and ensure sufficient work in the project.

• Attend the regular client call and discuss the weekly status with the project leadership team.

• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.

• Assist in performing any applicable maintenance to tools used in testing and resolve issues if any.

• Ensure content and structure of all testing documents is documented and maintained.

Senior Test Engineer Dec 2006 - Feb 2008

Fiserv - Noida, India

Credit Union Business Environment (CUBE)

• Fully understand and interpret the test plan requirements and defect management requirement placed by the product owner

• Generate test cases based on the requirements and other documents

• Test software releases by executing assigned tests

• Report defects to the stakeholders

• Create test logs and report test results to the stakeholders

• Reply to returned bug reports (for example, when a bug report is returned as not reproducible)

• Re-test resolved defects

• Update test cases based on the discovered defects

• Provide inputs to the team in order to improve the test process

• Report work progress and problems faced to Test Lead or Project Manager

Testing Specialist Sep 2005 - Aug 2006

Authorgen Technologies – Chandigarh, India

Sales Team Live (STL) and E-learning tools (Authorpoint, Wiziq, Authorlive)

• Prepare reports on tested defects, fixing for bugs to ensure thorough test coverage on all platforms (Chrome, IE, Firefox and Safari) using Test Director

• Perform thorough regression testing until bugs are resolved

• Provide a weekly progress report of test execution status to stakeholders to share results and show conformity to testing Standards, guidelines and testing methodologies as specified in the Test Plan

• Coordinate with program and development management teams to meet end user product requirements, quality requirements and release schedules

• Staying abreast with new testing tools, strategies and automations to improve automated testing solutions

• Log own time in the project management software or time tracking system

Software Tester Jun 2004 - Jul 2005

Duke Infosys – Chandigarh, India

Various e-commerce sites

• Creation of test designs, test processes, test cases and test data.

• Participate in walkthroughs of testing procedures.

• Carry out testing as per the defined test plan.

• Execute test cases according to the test cycles and logged all the defects with their priorities and severities.

• Perform Sanity Testing, Functional Testing, System Integration testing, End-to-End testing and User Acceptance Testing.

• Perform regression testing on the new build after the bug fixes.

• Ensure that all tested related work is carried out as per the defined standards and procedures.

Educational Qualifications

B.E. (Bachelor of Engineering), Information Technology May 2004

University of Jammu – Jammu, India

Grade 12, Maths and Science May 1996

Royal Indian Military College (RIMC) – Dehradun, India

Achievements/Awards

Visited the HSBC headquarters in UK on multiple occasions for attending leadership workshops, trainings and interacting with the Global Delivery Managers

Recognised for successfully migrating complete Reference Data related work from HSBC UK to HSBC India, achieved through effective communication and interpersonal skills with Global Delivery Managers in UK

Named as Employee of the Quarter for five times in HSBC

Won the yearly Best Team award for 2009 as a team member in Royal Bank of Scotland (RBS)

Awarded once as Employee of the Month in Fiserv

References

Tapinder Boparai email: ac2hdg@r.postjobfree.com M: 778-***-****

Mithun Mehta email: ac2hdg@r.postjobfree.com M: 778-***-****

Jagbir Singh, PhD email: ac2hdg@r.postjobfree.com M: 604-***-****

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