General Sales Manager
Resume:
Harry Potamianos
*** ******** *****, ***** *****, New York 10965
ac2hc4@r.postjobfree.com
Automotive General Sales Manager
QUALIFICATIONS PROFILE
Accomplished, success-driven, and performance-focused professional with extensive experience in all aspects of automotive sales along
with strong knowledge of front-end dealership operations. Demonstrate exemplary work ethic along with strong capability to manage and
accomplish varying and increasing levels of responsibilities. Exemplify strong problem-solving skills to formulate strategic solutions
for business growth. Display outstanding ability to achieve and increase the organization’s revenue and profit. Thrive in establishing
and maintaining productive relationships with the staff, customers, and management.
AREAS OF EXPERTISE
Strategic Planning and Implementation Sales and Marketing Management Revenue and Profit Administration
Policies and Procedures Implementation Inventory Control Trade-in Vehicles Assessment
Staff Training and Development Product Promotions and Advertisement
PROFESSIONAL EXPERIENCE
Route 23 Kia, Riverdale, NJ
General Manager 2017
Spearheaded car dealership operations, which included 30 employees and various departments, such as New and Used Sales, Finance and
Insurance (F&I), Service, and Parts
Bridge Honda, Brooklyn, NY
General Sales Manager 2013–2017
Supervised the New Car Sales Department as well as the sales personnel which included desk managers, closers, BDC managers,
salespeople, and phone representatives
Led the sales staff and management personnel with focus on ensuring customer satisfaction, facilitating continuous training,
implementing sales processes, scheduling weekly sales meetings, as well as sharing motivational, philosophical and inspirational ideas
Oversaw the F&I Department, encompassing profitability, product penetration, CIT list, and legal compliance through personal
management, spot checking deal jackets, weekly meetings, and reporting tool utilization
Aided the dealer principal in planning monthly advertising direction and budget of the dealership
Imparted key insights to enhance the underperforming areas of the dealership
Career Highlights:
Positioned company for growth, as reflected in the following:
13th rank in the country in volume for selling 4,587 new vehicles in 2014 with an increase of 3% from 2013 which generated $9,514,283M
in gross profit
12th rank in the country in volume for selling 4,682 new vehicles in 2015 with an increase of 2.1% from 2014 which generated
$10,456,467M in gross profit
Exhibited competency in surpassing Customer Satisfaction (CSI) index within the district
Displayed outstanding leadership skills which drove three sales staff in achieving Top 100 in 2014 and 2015 who were awarded with Gold
Master Salespeople along with six additional staff with Gold Award Salespeople out of 22 staff
Plaza Honda, Brooklyn, NY
General Sales Manager 2009–2013
Developed an annual dealership sales forecast and business plan to accurately estimate sales volume and gross profit as well as focus
on unsteady areas and departments to produce a comprehensive plan for enhancement
Presided over weekly meeting with the Sales and F&I teams to discuss and execute sales goals and processes
Performed various tasks such as hiring, training, and monitoring sales staff; as well as conducting group training sessions for all
sales personnel and weekly sales meeting on relevant updates, bulletins, and promotions
Created and executed process maps, from sales process to delivery, and follow up of sold customers
Efficiently handled new car vehicle inventory management and ordering
Allocated monthly budget and collaborated with the advertising agency in conceptualizing creative and marketing ideas
Coordinated with the general manager in providing recommendations for both short and long-range advertising plans, sales promotions,
staffing needs, lease promotions, and compensation plans
Participated in monthly meeting with the dealership’s general manager to evaluate forecast and profitability review for the given
month
Career Highlights:
Drove efforts in increasing the company’s rank from #28 out of 116 regional Honda dealers in July 2009 to #3 in December 2012.
Generated significant profit growth by increasing the following:
Sales volume by over 25% year-over-year (YOY);
Gross sales profit by over $2M in 2012; and
New car gross sales profit by over $11.6M, thus positioning the company as the 6th most profitable dealer in the zone
Succeeded in maintaining high level of customer satisfaction (CSI) which resulted in being above district average during tenure
Established strong reputation for managing salespeople who received six Gold Award in 2012 and three Gold Masters which was the
highest award given by Honda
Bay Ridge Honda, Brooklyn, NY
Sales Manager 1998–2009
Took charge of hiring, training, and evaluating 17 sales staff and 3-person F&I Management Team
Directed all sales staff during selling process and provided final approval on all sales
Acted as liaison between finance and lease institutions along with other related departments
Maintained active coordination with Credit Analysts and Funding departments for appropriate deal approval and funding of retail and
lease contracts security
Observed showroom floor traffic flow and guaranteed sales floor coverage and proper customer handling
Performed appraisal of all trade-in vehicles and managed inventory control
Held accountability in implementing company policies and procedures
Career Highlights:
Served as the primary lead of a four-person management team in charge of supervising a high-volume showroom with constant sales of
approximately 300 to 375 new and used vehicles per month
Boosted revenue by $1M and vehicle sales volume by 8% each year
Earned the prestigious Honda President’s Award in 2005 which was given solely to the top 15% of Honda Dealers for exemplifying first-
rate accomplishment in customer satisfaction, new car unit sales volume, and business management
Earlier Position Held:
Sales Associate
EDUCATION
Bachelor of Science in Liberal Arts
Queens College, Flushing, NY
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