HENRY HAMILTON

***** ****** ****** ******* **,***41

Cell 832-***-****

OBJECTIVE

Obtain a full-time position with the capability of using my knowledge and experience to develop my overall performance.

SUMMARY OF QUALIFICATIONS

Ten plus years of successful customer service/and managerial experience with a proven ability to work as a integral team member in maintaining the organizations most positive lasting image. Ability to assist customers in making decisions that will improve their present status.

Excellent team leader/member excellent problem solving, negotiation, organizational and communication skills.

Proven leadership and team building skills, coupled with a superior record of productivity and ability to meet deadlines, prioritize and follow instructions. Extraordinary work ethics, values high quality.

Familiar with all aspect of computers, troubleshooting, networking, installing, upgrading and cabling through hands-on.

SOFTWARE

Revention Pos(1y5m), Aldelo System(2Y), Hungry Rush (1y5m) Eye Deliver(1Y),Revention Enterprise(1Y), Credit Card Processors and they Software (2)Windows95/98/00/XP.PRO/Vista Workstation Microsoft Word, Excel, WordPerfect 6.0, W.M.S., DM Plus, O.M.S., S.A.P., Lipton Radio Control, Microsoft System, AS400, QuickBooks, Internet, Outlook., windows 2003 server, Linux. Symantec Anti-Virus, Outlook client, FTP, Telnet, Ping Utilities, Windows 2000/2003 server, Microsoft Office Suite, SCSI Drivers and RAID.

EDUCATION

1988 High School Diploma

Oakland High School

GPA: 3.5 Oakland, CA

1989 Certificate Business

Lawton Business College

GPA: 2.5 Oakland, CA

2006 Computer Networking Diploma

Institute of Technology

GPA: 3.5 Modesto, CA

Kaplan University

Information Technology Online, TX

GPA: 4.0

HENRY HAMILTON

22833 Myrtle street Hayward Ca,94541

Cell 832-***-****

WORK EXPERIENCE

Name Location Duties Dates

Opentech Alliance 2501 w dunlap ave Storage counselor 2 1/16 –

Ste 255 help storage facitly 9/18

Revention Pos 1315 W Sam Houston Tier 3/ Supervisor 03/31/2014

N Pkwy Houston TX 12/27/2016

Gateway Payment svc Company Moved Customer Support 01/01/2012-

03/31/2014

ACS (SunTrust Bank) 7324 Southwest Frwy Customer service 04/02/2010-

Houston, TX 77074 Rep 01/15/2012

713-***-****

Directron.com 10402 Harwin Dr. Computer Tech. 08/27/08-

Houston, TX 77036 03/30/09

713-***-****

Aldelo System 4641 Spyres Way Tech support 11/07-07/08

Modesto, CA 95356

209-***-****

Setka.inc 2363 Bishop ranch AT&T DSL 6/07-10/07

San Ramon, CA 94583

916-***-****

Teletech 6221 West Ln. Call Center CSR 9/06-1/07

Stockton, Ca 95210

209-***-****

Shatswell System 5737 Stoddard Rd. Computer Installations 9/06-9/06

Modesto, CA 95336

209-***-****

REFERENCES UPON REQUEST

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