Data Entry Administrative Assistant
Resume:
JEANETTE L. PELLETIER
Browns Mills, NJ 08015
ac2hba@r.postjobfree.com
CELL 609-***-****
CAREER PROFILE
Management and Computer based career with an emphasis in organizing, planning, staffing, budgeting, technology, and operations of organizations in the United States and abroad. Expert in total quality and change management, cross-functional team building, computer software, and organizational development.
QUALIFICATIONS/TRAINING
Ability to effectively communicate orally and in writing, presentation, and training skills as well as extensive experience leading teams, working successfully with customers, co-workers and management.
Extensive knowledge of Military Regulations to properly achieve mission goals safely and effectively.
Expert skills with Microsoft Office Suite and related business programs including: Word, Excel, Access, PowerPoint, Outlook, Lotus Notes, Novell, D3000, SharePoint, and Internet Explorer.
Expert skills with WordStar, Microsoft Works Suite, Dictaphone, and 10 key calculator.
Exceptional problem solving abilities, high volume data entry, research coupled with in-depth knowledge of record keeping and invoicing skills. Experience with all office equipment including: Dictaphone, Scanner, and Copier. Computer expertise includes: Form Flow, Pure Edge, HR Specialist/DIMHRS, DARTS, Internet, Typing, & Quicken 2011.
Certificate of Completion in: Information Assurance/Cyber Awareness, Computer Security and Thumb Drive Training, DoD Information Systems User, Environmental Management System, Accident Avoidance, Army Readiness Assessment Program, Anti-Terrorism Level I, SAEDA, Automated Message Handling System (AMHS Certification), Spear Phishing Awareness Training, FEMA Training.
Have NACI Clearance and Secret Clearance 6/2022.
PROFESSIONAL EXPERIENCE
CSRA – Contractor Aug 2015-Apr 2017
Fort Dix, NJ – MSTC (Medical Simulation Training Center) (40hrs week)
General Clerk III
Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Assists in a variety of administrative matters and maintains a wide variety of records (stored both manually and electronically). Verifies statistical reports for accuracy and completeness. Compiles information and handles and adjusts complaints. Chooses among widely varying methods and procedures to process complex transactions; and selects or devises steps necessary to complete assignments. Interfaces with personnel to coordinate meetings, maintain logs, records and files, provides end-user support, and performs general administrative duties. Assists in maintaining inventory of office supplies, and must be capable of working independently. Responsible for developing, drafting, writing and editing reports, briefs, proposals and other documents in support of Installation Management and client's requirement. Inputs and tracks military training records to MODS data base. Assist’s with establishing class schedules, allocating seat reservations, and recording student attendance. Provides tracking and reporting of Army EMS certifications to include BLS and EMT. Generates a weekly and monthly report of all students training at the facility and those utilizing the facility. Assembling all packets for students for their personal records.
Eagle Support Services – Contractor July 2013-July 2015
Fort Dix, NJ – MPD/ID Cards (40hrs week)
Personnel Assistant I
Exceptional in-depth knowledge of all aspects of ID card production to include policies and procedures. Promoted to SVO within two months. Produced weekly and monthly reports to MPD-AG leadership on ID card issues, returns, and all major problems which could impact mission accomplishment. Maintain inventory on all ID card equipment including card stock levels and all consumables. Highly proficient with DEERS/RAPIDS verification system for issuing ID cards for all branches of services. Advise active duty military, reservist, retired personnel, disable veterans, and all eligible family members on their entitlements. Perform mobilization/demobilization operations, input corrections as needed through proper documentation and research/analysis. Process and issue Common Access Cards (CAC) for authorized civilian employees and DOD Contractors, eligible military personnel and dependents. Make independent judgment of policies pertaining to any and all required forms and proper documentation.
Eagle Support Services - Contractor Jan 2011-Dec 2012
The Logistics Company - Contractor Nov 2006 – Dec 2010
Fort Dix, NJ - Alpha Company, MRB (40hrs week)
Personnel Assistant III (Lead Contractor)
Coordinated and monitored deployment operations of all processing National Guard and Reserve Units to include tracking pre-deployment requirements, major training exercises, and high visibility short-term events. Produced and tracked deployment reporting metrics and Army strength reports to senior base leadership. Reviewing incoming and outgoing messages as they pertain to the operations of the command and action as directed. Maintain command and control for all mobilizing units and individual Soldiers processing through Fort Dix in direct support of Operation New Dawn and Operation Enduring Freedom. Status of tasking documents tracked from issuance to completion. Ensure all Government Purchase Card reconciliation is on a monthly basis. Perform administrative and coordination duties in execution of mission requirements for contingency operations and mobilization. Administrative and support duties include but are not limited to: analyzing and evaluating unit/individual leaves and passes, processing Conus/OConus operations orders, transmittal of Departure Report for all soldiers’ deploying to theatre, records management, in processing/out processing of soldiers’, transfers of soldiers’ from Alpha Company to Bravo or Warrior Transition Unit, Demob Assistor, emergency leaves, and other duties that are asked of me to insure a smooth flow in the work load within a team environment. Use of SharePoint to track and update all records pertaining to MOB. Tracking and monitoring all database files shared by Administrative staff.
Supervise, Manage, and tracked over 20,000 National Guard and Reserve soldiers mobilizing through Fort Dix to Deploy for Operation New Dawn and Operation Enduring Freedom.
Manage and submit Accountability Report each day that goes directly to the Installation Commander as well as First Army IOC, which includes all Units provisioned by Alpha Co averaging 10-20 units at any given time Brief weekly status of legal actions to command staff.
Organized Commander’s Book using Access SharePoint for CDR meetings for Unit Readiness Updates and Unit Validation.
Maintain in-depth knowledge of Army Regulations and Army Personnel Policy Guidance (PPG) and its application to various case by case scenarios concerning mobilizing CONUS and OCONUS Soldiers.
Coordinates all facets of temporary Tour of Duty (TDY) missions to include: Defense Travel System (DTS) profiling, mission funding request to the installation Resource Management Office, off-site billeting contracting, Military Interdepartmental Purchase Request (MIPR), and travel arrangements.
Created Standard Operating Procedures (SOP) to ensure a streamline mobilization operation.
Lead Contractor directly supervise, train, and Implements policies consistent with human resource management for six subordinate contractors employees.
Act as liaison between Units/Soldiers & Alpha Company Command/Battalion Command to insure all pre-deployment documentation was properly completed for unit validation prior to actual deployment.
Provide Amnesty briefing to soldiers/units as they arrive to Fort Dix referencing to safely securing all weapons entering the installation under the provisions of Alpha Company, MRB.
Briefing and managing of the Training Sync and Operations calendar to current and in-coming units.
Maintain, monitor, and update all deployment and unit information contained in Alpha Company database. All pertinent information is analyzed and evaluated.
Use and review of the Mobilization Unit Training (MUT) site to schedule soldiers to ensure all training was scheduled and completed prior to their deployment.
Use of System Authorization Access Request (SAAR) to insure all “hold soldiers” have the proper equipment for training to ensure successful deployment.
Order office supplies, schedule equipment repairs, and assisted employees with computer software.
Monitoring all documents uploaded into the Share Portal to insure no errors. Creating any new information for SharePoint to be used by staff to track soldiers training.
Chenega Integrated Systems Dec 2005 – Mar 2006
Fort Dix, NJ – Transportation Motor Pool (TMP) (40hrs week)
Administrative Assistant
Maintain all personnel files within the Transportation Motor Pool under Army Guidance. Office duties include; research, rectifying any and all errors in personnel files, handling of timesheets, sign in/out logs, and answering phones. Ensure that all Overtime is accurately reported to the Mobilization Transportation Officer (MTO) and Quality Assurance Evaluator (QAE). Typing up letters and memos for all personnel as required. Have the responsibility of handling all Credit Cards and EZ Passes distribution.
Coordinated shuttle bus missions for soldiers residing on the installation for MOB and DEMOB. Transportation to the following areas: Forward Operating Base, Artillery Range, recreational center, and the post/base exchange.
Manage timesheets for 64 personnel, ensuring 100% accuracy.
Reporting all overtime accurately on Surge Reports, as well as to the Quality Assurance Evaluator.
Redesigned the timesheets in order to maximize efficiencies and minimize errors.
Keeping 64 personnel files updated with their current CDL license, Medical Exam, and operation of all vehicles that pertain to them.
Protect and control proprietary materials on 64 personnel.
Ensuring all new employees attend "New Employee Orientation."
Commerce Bank Oct 2002 – Dec 2005
Cherry Hill, NJ, Operations (40hrs week or till complete)
Transit/Loan Processor
Responsible for customer and teller data entry corrections with skills in calculation, proofing and research/analysis experience. I have an extraordinary in-depth knowledge of the following data bases and systems; D3000, Lotus Notes, Novell, online transaction, data imaging, reconciling, and TT&L.
Processed over 350 loans a month with 97% accuracy.
Prepping over 400 packets to be processed for approval.
Processed online transactions with affiance.
Resolved inaccurate financial information to insure customer satisfaction.
Researched and improved on the processing procedure to ensure a smooth process.
Fleet Bank Mar 1994 - Sept 2001
Mt Laurel, NJ – Operations (40hs week or till complete)
Proofing Data Analyst
Responsible for customer and teller corrections with skills in data entry, calculations, proofing, research and analysis experience.
Exemplary record in accountability in keeping records.
High level of responsibility in keeping accurate records of all payrolls and funds accountability.
100% accuracy in payroll over 7 years.
High marks on all annual reviews regarding: accuracy on accounts, attention to detail, and exceptional data entry speed.
Walson Army Hospital Sept 1990 - Feb 1992
Fort Dix, NJ – Dept of Surgery (40hrs week)
Data Entry-Administrative
Department of Surgery’s Administrative Assistant. Maintain medical records for all Military Soldiers’ during Desert Shield/Storm. File and managed military medical records as well as preparing daily reports and patient interactions. Additional duties included: handling classified information pertaining to soldiers, updating daily reports, and making sure all information was accurate.
Handled over 4,000 soldiers medical records.
Instrumental in simplifying all patient data that pertained to critical medical information.
Created new database fields enabling easy understanding of the daily medical workload for all processing soldiers during Dessert Storm/Shield.
Managing all files and confidential information.
Participates in data collection and organization, literature reviews, structured interviews, provides basic
data analysis and interpretation.
Assists with the preparation of technical reports, summaries, and protocols.
Maintains clear and accurate records, inventories and logbooks.
Verifies and corrects data entry for research projects, supports senior staff in quality control and
Provides trouble shooting.
Provides written updates to senior staff.
Ensures regulatory files are complete.
Prepares documents reporting statistical analysis and descriptive data to be used in research reports.
EDUCATION & TRAINING
Diploma, Academic, Pemberton Township High School, Pemberton, NJ – 6/1988
Certification, Word Processing/Secretarial/Accounting, Harris School of Business, Cherry Hill, NJ –2/1989 - 9/1989
Certification, Computer Literacy/Medical Terminology, Harris School of Business, Cherry Hill, NJ –11/2001- 4/2002
REFERENCE
Jennifer Saenz (ac2hba@r.postjobfree.com)
USARC, Readiness Analyst
Luis Lopez (ac2hba@r.postjobfree.com)
MPD Chief
LTC Denise Wurzbach (ac2hba@r.postjobfree.com)
Deputy Director DPTMS
Paul Lapadula (ac2hba@r.postjobfree.com)
Tech Instructor/Course Developer
Amy Olivares (ac2hba@r.postjobfree.com)
Technical Trainer Professional
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