YVETTE W IRE

** * ***** * ***** Y ork H aven P A 1 7370 717-***-****

ac2h5z@r.postjobfree.com

Experience i n C ustomer S ervice, H uman R esource, P ayroll, D ata A nalyst w ith A ccurate D ata E ntry. Familiar w ith a v aried o f c omputer s kills i ncluding M S O ffice, A DP, E xcel, W ord, K ronos, S tromberg, SAP a nd P eoplesoft p rograms. C urrently s eeking a p ermanent f ull t ime p osition w ith a c ompany t hat will b enefit f rom m y e nergetic a ttitude a nd g oal o rientated p ersonality.

SKILLS

Customer & I nterpersonal S ervice Quality C ontrol Goal O rientated Clear C ommunication Office A dministration Computer & D ata E ntry Team B uilding Client C onfidentiality Persuasion & N egotiating Safety C onscientious Accurate R ecord K eeping Research & A nalytical

CAREER A CCOMPLISHMENTS

EXPORT D OCUMENTATION/ L OGISTICS

● Process a ll r equested e xport o rders

● Determine b est M OT ( truck, c ontainer, o r s mall c ourier a ccording t o c ontracted f orwarder

● Accurately c omplete I nvoices, B OL a nd S LI

● Daily i nteraction w ith c ustomers w ith p hone a nd e mail c ontact. HUMAN R ESOURCE/PAYROLL

• Maintain d etailed e mployee f iles

• Business t axes i n c ompliance w ith s tate & l ocal l aws

• Maintain k nowledge o f c ompany p olicies a nd p rocedures

• Accurate w eekly p ayroll f or p revailing w age r ate p er j ob a ssignment

• Schedule s afety m eetings & r ecord m eeting m inutes

• ACH d eposits / V irtual c hecking f or f inancial a ccounts OFFICE A DMINISTRATION

• Provide p rompt a nd c ourteous s ervice w hile s cheduling o n-time d elivery a nd p ick-ups

• Build r elationships b y e stablishing r apport w ith c lients

• Provide t horough, e fficient a nd a ccurate u pdate o n c omputer

• Refer u nresolved c ustomer g rievances t o d esignated d epartments f or f urther i nvestigation

• Excellent c ustomer s ervice, m aintain c ustomer r elations a nd w ork e fficiently

• Multi-phone l ine d irecting t o c orrect d epartment a s o ffice a mbassador QUALITY A SSURANCE

• Inspect a nd c lean s hipments b efore r eleasing t o c ustomer

• Follow a ll s pecifications o n h ow t o s hip n ew m erchandise

• Notify s upervisor i f p roduct d id n ot m eet s pecifications

• Working i n a v ery f ast p ace e nvironment w hile m aintaining p roduction r ate a nd z ero a ccidents

• Accomplish q uality a nd o rganization m ission b y c ompleting r elated r esults a s n eeded

EMPLOYMENT H ISTORY

Export D ocumentaion. 1 /2017-8/2017

T E E lectronics. M echanicburg,PA Human R esource/ P ayroll 7/2016-11/2016

Debra's G lass I nc. D allastown, P A Office A dministration 6/2014-2/2016

Americold L ogistics Manchester, P A

Shrink W rap/ Q uality A ssurance 9/2011-8/2013 Johnson C ontrols York, P A

Residential A ssistant 5/2007-6/2012

Atkins H ouse York, P A

EDUCATION

Central H igh S chool G raduate

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