Johnny Jerome Carter
**** ******* ***** #*, **** George Meade MD 20755
Email: ac2h1c@r.postjobfree.com
Home Telephone: 410-***-**** Mobile: 410-***-****
A highly motivated, certified Project Management Professional, valuing teamwork, possessing initiative, and exhibiting vision, Seeking to acquire a position with an organization that offers a position of responsibility that presents challenges. Results oriented with over twenty-five years of administration, operations, and management expertise; systematic planner with a demonstrated propensity to produce favorable results; has effective presentation, verbal and written communication skills; Core competencies include, but are not limited to, project planning and management, change management, work force management, information assurance, quality assurance, and documentation. At ease in fast paced, high stress environment requiring strict attention to detail and meticulous follow through. Proven aptitude to work on multiple projects and tasks and interact with various organizations (internal and external) concurrently; possesses experience working with a diverse staff, capable of brokering agreements and building collaboration in complex high-stakes environments. has comprehensive computer experience working with JIRA, IBM Rational ClearCase, IBM Rational ClearQuest, REMEDY Ticketing System, SoapUI, Adobe LiveCycle Designer, SQL Developer, MS Project, Excel, PowerPoint, Word, Access, and Outlook.
Professional Development
Strayer University, Washington DC
MBA, Management
Joint Military Intelligence College, Washington DC
MS, Strategic Intelligence
California State University-Fresno, Fresno CA
BS, Business Administration/Information Systems Management
Towson University Center for Professional Studies
CISA Certified Information Systems Auditor Certificate
Certifications
Project Management Professional (PMP) #1702869
ITIL v3 Foundation, Certificate #023*****-**-X8V4
SCRUM Fundamentals Certified #64540
Six Sigma Yellow Belt #67593
Master Certificate, IS/IT Project Management, Villanova University
Master Certificate, Information Systems Security, Villanova University
Professional Experience
Nov 2016 – Feb 2017 K Force/Leidos Greenbelt, MD Technical Project Manager on the Census Bureau contract working to coordinate activities among multiple scrum teams and efficiently manage the schedule and resource of the project teams to fulfill customer requirements and meet implementation deadlines
Ensured software solutions developed by the team conform to the software quality standards and fit the relevant application architecture specified
Partnered with Business Analysts, Enterprise Architecture as well as Security, Quality Assurance and Infrastructure teams to meet scheduled timelines
Applied software development principles, software engineering skills such as design patterns and the use of XP development practices to managing Agile software development teams using Scaled Agile Framework (SAFe)
May 2016- July 2016 Celertek/ American Nurses Association Silver Springs, MD
Senior Project Manager tasked with creating Project Charter, Project Scope, Test Plans and Test Scripts; Conducted User Acceptance Test (UAT); edit Requirements Documents; develop Project Schedules and weekly reports.
Oct 2011 – Oct 2015 MicroTech Inc., Vienna VA
Oct 2014 – Oct 2015, Site Lead at he Export-Import Bank supporting the Program Manager by overseeing operations on a day-to-day basis
Developed project charters, plans, timelines, test plans, implementation plans, communication plans, training plans, quality management plans, risk mitigation and contingency plans, user guides, and other associated project documentation on a timely basis
Set and manage customer and stakeholder expectations through clear, effective, and timely verbal and written communications; prepared weekly, monthly, and end of year reports. Provided monthly briefing to CIO
Ensured all projects are completed on time, within budget and meet the stated needs of the customer; ensuring compliance with quality standards and protection of personally identifiable information (PII)
Oversaw the resource allocation process to ensure assigned projects are properly prioritized
Provided leadership to the team by removing any impediments to progress, facilitating meetings, and working with the product owner to make sure the product backlog is in good shape and ready for the next development iteration
Facilitated the exchange of information between the development team and the stakeholders
Ensured compliance with agile development principles; lead daily standups
Lead root cause analysis of project issues and facilitate the development of acceptable solutions throughout the implementation and deployment phases
Managed Operations and Maintenance platform to insure timely responses and resolutions of issues
Provided written and verbal updates regarding issues and incidents; maintained the Incident and Risk Log
Part of team providing product comparison and cost-benefit analysis to assist client in selection of commercial off the shelf (COTS) database
Provided training at the customer’s request on the use of the new application.
Defined requirements to guide developers in the customization of the selected COTS product
Jan 2012-Sep 2014, Automation Test Manager providing system support to Export-Import Bank of the United States
Performed analysis of documented user requirements and assisted in the design of test plans in support of users
Designed and documented test plans; developed test data; transformed test plans into test scripts and executed those scripts
Responsible for documenting test results in test logs or defect tracking systems, analyzing test results, and ensuring testing conclusions and recommendations are supported by test results
Assisted in the design and creation of the data warehouse and all related extraction, transformation and load (ETL) of data functions
Verified and validated User Acceptance Test (UAT) results
Documented the ETL detailed design and test results
Ensured project managers are fully informed of testing status and deviations from documented user requirements
Oct 2011-Dec 2011, Information Assurance Specialist supported the Program Manager and Functional Lead in conducting various information assurance and compliance activities, including Security Program Development, Policy Development and Maintenance
Supported System Security Planning and Documentation, and assists the development and operations teams with security control implementation, security testing, control testing and assessment
Assisted with certification and accreditation (C&A) of systems security configuration assessment, management, and reporting
Provided security impact assessments as part of change management and prepared reports.
Sep 2007 - Oct 2010 AT&T Government Solutions, Vienna, VA
Dec 2008 - Oct 2010, Technical Project Manager managed a team of analysts and developers tasked with the delivery of a family of projects that are Windows-based systems written in C++, Visual Basic, and WEB-based tools; In addition, served as Project Manager for an IV&V team tasked with providing project controls tto include billing, budgeting, and reporting
Facilitated multiple aspects of case management such as coordination and information sharing
Created and executed project work plans and revises as appropriate to meet changing needs and requirements
Communicated and implemented effective change management activities to measure, monitor, evaluate and realign change procedures with client strategies
Identified resources needed and assigned individual responsibilities; Provided work leadership for subordinates
Responsible for budget execution, team performance, evaluation, and training on all assigned projects
Recorded cases information, completed accurately all necessary forms and produced statistical reports
Served as the primary interface to the customer for determination and refinement of the projects’ requirements and monitored the timeliness and quality of service; where necessary took corrective action
Utilized Microsoft Project to plan, manage, and track projects’ progress in attaining critical milestones
Ensured Quality Management compliance
Conducted briefings for Senior Management and prepared Monthly Progress Reviews
Guided the customization of a suite of applications that operated under the umbrella of the Reserve Component Management System (RCMS)
Sep 2007 - Nov 2008, Business Program Specialist tasked with serving as Change Agent; implementing effective Change Management strategies; facilitated communications between the customer, management, and development team
Translated business line functional requirements into system requirements, contributed creative solutions, and brought out ideas in others. Clearly documented agreements and open issues in an understandable manner in various documents (User Requirements, Requirement Specifications, and Functional Specifications)
Provided technical support for software development and integration efforts; including but not limited to systems requirements analysis, data analysis and engineering, systems design, systems development, computer programming, systems testing and deployment, quality assurance, configuration management, and systems documentation
Met with functional proponents, contracting officer’s representative (COR), and technical staff to create a collaborative environment, coordinate efforts, resolve conflicts, and provide guidance to effect desired changes in a seamless manner
Provided adequate planning and implementation guidance to ensure integration met total system requirements
Provided assistance in developing, conducting, and overseeing an independent verification and validation (IV&V) program for all project deliverables
Displayed the ability to communicate clearly both written and in speech while analyzing the customer’s situation and suggesting improvements to fix issues
Responsible for DIACAP certification of Reserve Component Manpower System (RCMS) and other applications under my purview
Sep 2004 - Apr 2006 AT&T Government Solutions/Sapphire Technologies, Vienna, VA
Requirements/Functional Analyst supported the Army National Guard and U.S. Army Reserve; interacted with a team of highly skilled analysts and developers tasked with the delivery of a family of projects that are Windows-based systems
Reviewed and edited requirements, specifications, business processes, and recommendations related to proposed solutions. Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Communicated effectively with clients to identify needs and evaluate alternative business solutions
Assisted with project management of the RCMS contract by compiling the Functional Description for the Automated Unit Vacancy System, the Project Management Plan, and the Quality Control Plan
Responsible for training and administrative support on Automated Unit Vacancy System project and coordinated STIG Testing for RCMS, site registration for WEBS system and assisted in the preparation of proposals
Feb 1983 - Aug 2004 US Army Various locations in the United States, Germany and Bosnia
Military Occupational Skill (MOS) 98K, Non-Morse Collection Officer; possessed a Top Secret/Secret Compartmented Information (TS/SCI) clearance, served in diverse roles to include but not limited to:
Personnel Staff Non-Commissioned Officer (PSNCO)
Technical Control and Analysis Element (TCAE) Non-Commission Office in Charge (NCOIC)
Information Systems Security Officer (ISSO)
Platform Instructor
Cryptologic Signals Analyst
Non-Morse Collector