Debbie S. King
** *** ******, *** ********, CA 92673
904-***-**** ac2h05@r.postjobfree.com
Dear Sir or Madam,
Please allow me to briefly introduce myself. Having earned a degree in Logistics & Transportation, and having extensive experience helping companies build external relationships and internal processes, I’m excited to have relocated to Orange County. Currently I am in pursuit of a permanent position in Supply Chain, Logistics, or Sales Enablement.
I have extensive experience with investigating, analyzing and building smooth operational efficiencies, and then creating the internal and external training processes needed to activate change, adoption and alignment of systems. I offer you the following skillsets:
SUPPLY CHAIN SPECIALIST / OPERATIONS ANALYST / SALES ENABLEMENT
Supply Chain Specialist with extensive experience gathering relevant information for improving operations, supply chain efficiencies, training materials, processes and procedures. Particular expertise working directly with internal and external clients to asses needs, gather technical and non-technical requirements, and design efficient, effective SOP’s and processes. Highly detailed and analytical with a focus on client service and interdepartmental relationship building within compliance and regulatory requirements.
KEY COMPETENCIES
Technical Training / Instruction
Internal / External Client Relationships
Technical Documentation / Negotiation
Processes and Procedure Development
Interdepartmental Communication
Data Analysis / Excel / Sales Enablement
Quality Control / Quality Assurance
SOP’s / Business Requirements
Program Analysis / Management
Vender Management/requirement gathering
PROFESSIONAL EXPERIENCE
QA/QC Analyst Manager- NutriMost 8/2015 - 6/2017
Responsible for gathering training requirements, writing materials and training all departments supporting the company’s expansion from 1 to 7 offices. Additional responsibilities included writing standard operating procedures, training manuals, evaluating client files for quality, and updating ERP.
Performed all sales enablement activities including product training, sales training, client education, data analysis, program analysis, and sales operations
Developed product expertise (SME) on all products, designed and performed all client education and sales training, and developed all operational SOP’s and training manuals
Coordinated inventory and ordering with all vendors and coordinated with external supply chains to ensure on time delivery
Continuous improvement projects using Lean Green Belt methodology
Maintained ERP system, CRM (Velocify) for inventory, sales, compliance operations etc.
Contractor, Various Programs Analyst and Business Analyst positions 2009 - 2015
Secured successive positions supporting a variety of supply chain and sales enablement functions.
Operations Training Specialist, Medtronic - Collaborated across departments to determine training needs and ensure absolute accuracy of all technical training materials in line with regulatory requirements; created and maintained extensive database and training reports, and analyzed internal workforces to identify internal candidates for further training
QA Analyst, Kaman Aerospace Corporation
Verified and completed the project to improve the accuracy of compressive engineering processes for Boeing. Apprehended geometry extraction from CAD software. Drove data integrity and data management activities, researched schematic diagrams; previewing, proofing and quality assurance. Evaluated and incorporated needed corrective responses to guide process’
Program Administrator, Watson Realty - Analyzed and improved operational efficiencies using Six Sigma methodology, gathered requirements and collected data, scheduled client meetings and open houses, calculated commissions and on-boarded new realtors who met criteria
Business Analyst, Florida Blue Health Insurance - Specialist on the Operations Readiness Team with responsibilities for researching and recommending processes and procedures to prepare internal teams for the Affordable Care Act changes; Researched and created repository of documents and procedures in Oracle Seibel, reviewed various technical documents and collaborated with internal business units to assess all business requirements
Instructor, Duval County School District via Kelly Services - Preferred provider to school district for long term substitute teaching roles with full responsibility for curriculum development, teaching, classroom and program management, and collaboration with leadership and educational teams
Program Manager - Florida Gateway College 8/2008 - 7/2009
Managed the entire life cycle 5MM project for the Department of Labor, with full responsibilities for building cross functional relationships within 5 counties being served by the community college. Drove to various locations throughout counties to meet with business and education leaders and assess business needs with a focus on developing Associate of Science degree programs. Confident to engage with customers, analyze their needs, and develop product requirements.
Created and presented extensive PowerPoint presentations to business owners to secure $3.1M of in-kind contributions of time and expertise to the college system
Applied business experience to create Logistics and Supply Chain program called Engineering and Process Technology program; created framework and curriculum based on Florida state educational requirements and educational standards; hired all teachers and selected books
Promoted summer programs for students feeding into community college from middle and high school; appeared on television and marketed programs directly into local communities
Converted 53ft van to create a mobile classroom; performed all research and planned space for computers, technology, lighting and climate of educational vehicle for adult students seeking a convenient, accessible classroom
Created all content for the relaunch of our website and UAT(user acceptance testing)
Materials Planner Analyst - Revlon Professional 10/2006 - 12/2007
Responsible for working directly with 64 vendors in manufacturing to ensure purchased materials were available on time in support of production, and with a focus on the creative reuse and recycling of waste products.
Managed inventory through the purchase, inspection, release and distribution of materials from vendors to production line; ordered, tracked and purchased supplies
Complete status reports for production progress, work in process, and material inventory
Forecasted and ordered shipments, inspected products for Quality Control
Analyzed data to accurately forecast demand, wrote department SOPs and established product specifications in cooperation with R&D
Reduced inventory by 21%, negotiated all contracts and captured $61K worth of product which otherwise would have been waste
Logistics Analyst and Account Manager - Yusen Logistics 2/2001 - 10/2006
Responsible for building strong relationships with customers to promote and present logistics projects solutions focused on reducing client costs and improving their efficiencies and processes.
Managed top tier corporate logistics accounts including top 2 in company, generating approximately $15M in revenue and participated on risk management team to evaluate highest savings
Calculated loads, schedules, insurance coverage, business risk, and negotiated shipping rates for different lanes for all clients
Led project to reduce supplier costs resulting in 33% savings; launched cost study and reduced subscriptions across 33 domestic offices saving $5K/month
Single handedly executed hostage negotiations resulting in saving a truckload of perishables
EDUCATION AND PROFESSIONAL TRAINING
University of North Florida
B.A. Business Administration, Logistics and Transportation
B.A. Business Administration, Marketing
Six Sigma Lean Green Belt Certificate
Instructional Systems Design Certification (ISD)
Project Manager Fundamentals Certificate
TESOL/TESL/TEFL Certification (through Oxford)