Cinnamon Ruuspakka
Endicott, NY, *3760
ac2gzp@r.postjobfree.com
SUMMARY
I have over 9 years experience in customer service including 2 years of management. I am a highly motivated, outgoing person
who loves and understands people.
WORK EXPERIENCE
MATTHEWS AUTO GROUP, Vestal, NY
Finance Manager / Sales, May 2012 Sep 2017
* submitting multiple applications to financial institutions for approval
* maintaining customer relationships through out the process of buying a car
* follow up on approvals and denials from the bank with customers, sales staff, and the bank
* managed up to 13 sales people and made sure the sales process was being followed
* report to the general manager with finance numbers for my office and a plan to improve my department
* multitasking with answering phone calls and working with the sales department to give an exceptional experience
ZIEBART, Binghamton, NY
Manager / Sales, May 2010 May 2012
* answer multiple phone lines
* up sell retail customers while maintaining customer satisfaction
* submitted employees hours to accountant for pay roll
GREGGS MARKET PLACE, Whitney Point, NY
Cashier / office, Apr 2008 May 2010
* assist customers finding items
* answer multiple phone lines
* counting down the cash drawers at the end of my shift
* cashing customers out with their groceries and paging for a carry out if necessary
EDUCATION
Marathon Central High School, Marathon, NY
8High School Diploma, June 2009
Broome Community College, Binghamton, NY
Completed coursework towards Elementary Education, May 2010
ADDITIONAL SKILLS
* Excellent customer service skills
* Works well in high pressure situations
* Highly motivated
* Reliable
* Excellent at multi tasking and working in a face paced working environment
* Works well independently or with a group