Christopher M. Vieau

**** ******** ***** *******, ** 48642 989-***-**** ac2gyy@r.postjobfree.com

Executive with 30 years of experience delivering exceptional results by building and leading high performance teams, driving operational efficiencies, improving customer experiences, developing and implementing strategies to deliver continuous improvement through more effective data and analytics usage and effectively driving change in a rapidly changing environment. Management Skills/Competencies:

Business Intelligence

Analytics

Strategic Planning

Collaborative

Project Management

Process Management

Leadership

Team Facilitation

Team Building

Budgeting/Forecasting

Quality Management

Supply Chain

Problem Solving/Decision Making

Critical Thinking

Relationship Building

Visioning

Continuous Improvement

Performance Improvement

CHEMICAL BANK, Midland, MI 2014 - Present

A mid-size community bank that tripled in size in a three year timeframe. Senior Vice President – Director, Business Excellence: January 2014 – Present Developed and implemented the strategic roadmap to lead the organization toward the delivery of business and service excellence with a focus on quality, continuous improvement, and business process management. Established a data management strategic roadmap, moving the company to become a data driven decision-making organization. Directed the enterprise PMO, establishing governance, project pipelines and building a high performing team with process improvement and project management skill sets.

Increased access to data and reports with the implementation of Tableau and data warehousing which reduced the time to generate custom reporting from 3 - 4 weeks to instantaneous. In addition, ease of access, data quality, and data usage have improved.

Achieved cost savings of nearly $2 million in the first 12 months with the implementation of workflow capability across the organization.

Reduced the customer account maintenance process activity by 50%, saving the organization nearly $0.5 million, with the implementation of the workflow solution and quality management tools.

Improved the compliance and regulatory requirements of our new customer set up process while reducing duplication of work and rework by 75% with the implementation of our workflow, forms engine and data integration solutions.

Achieved top quartile performance for expense to asset ratio with a 2.5% or better since 2016.

Improved efficiencies with the establishment of a Center of Excellence for Improvement in the bank, creating a single go to point for data, reporting, and process improvement help.

PROFESSIONAL EXPERIENCE

PROFESSIONAL SUMMARY

Christopher M. Vieau Page 2

Dow Chemical, Midland MI 1987 - 2013

A $50B global manufacturing company of specialty chemicals. Global Supply Chain Director (2006 – 2013)

Supply Chain Management (2000 – 2006)

Accounting / Financial roles (1987 – 2000)

Established two distinct career paths over nearly 27 years with a company that grew from $17B to nearly $60B. The role as an entry level cost accountant to the role as a global supply chain director for a nearly $1B business line. Focused on continuous improvement using data, analysis, and teamwork to get the job done. Learned to work independently as well as manage global teams. Provided leadership to improve efficiency of our processes and supply chains, reduce risk to the environment and our customers, and partner with our customers to do the same for them.

Built high performing teams which delivered on business plans and goals.

Delivered a 3-year total cost to serve savings of $50 million for the caustic soda business with a redesign of our distribution network.

Reduced customer quality issues for the Polyethylene oxide business by 90% with the implementation of a demand driven inventory modeling capability.

Reduced quality issues by 97% which improved customer service scores with key strategic customers with automated re-ordering using telemetry.

Improved margin by 5 percentage points and secured a long term contract through a partnered approach with a strategic customer to develop a packaging solution to improve efficiency for a single European plant.

Reduced inventory by 15% and improved margins by 3% using Six Sigma, we identified issues in our manufacturing process which were leading to off-spec inventory.

Developed budget/forecasting models that reduced our monthly and quarterly estimate cycles from 2 weeks to 3 days while improving accuracy by 20%.

Developed and implemented a post payment approval process to eliminate nearly

$250,000 a year in late payment penalties for the ABS Compounding business.

Secured asset space for our strategic customers by building and cultivating strong relationships with internal business partners.

Master of Business Administration, CENTRAL MICHIGAN UNIVERSITY, Mt. Pleasant, MI Bachelor of Science in Business Administration (Accounting) CENTRAL MICHIGAN UNIVERSITY, Mt. Pleasant, MI

EDUCATION

PROFESSIONAL EXPERIENCE

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