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Customer Service Administrative Assistant

Location:
Houston, TX, 77016
Posted:
September 25, 2017

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Resume:

Lameshia S. Harris

832-***-**** cell **** Leedale St. Houston, TX 77016 ac2glz@r.postjobfree.com

Career Objective

To obtain a Bachelors in Psychology to pursue a degree in Family Law. To be able to lead an motivate others both mentality and emotionally. To one day lead and be a positive influence of the Law. As well as fight for the rights of families.

Proficiencies

Microsoft Office Suite

Customer Service

Receptionist

Inventory Control

Administrative Assistant

Sales Associate

Data Entry

•. Private Investigator

Job History

PreCheck Inc.-Houston, TX/ Education Investigator

06/2017-8/2017

Confers with current and former education institutions by telephone to obtain information about a candidate’s education. Keeps records of customer interactions and transactions, recording details of inquiries and comments, as well as actions taken. Uses Internet, proprietary tools, and other sources extensively to obtain information (phone numbers, addresses, websites, etc.) pertinent to an investigation concerning a job applicant’s education history. Regularly submits and responds to requests and assignments through e-mail. Composes grammatically correct sentences and inputs data into database using format consistent with pre-established guidelines. Uses independent judgment and resourcefulness to successfully complete all aspects of client requests. Provides timely and accurate information to clients. Assist client services and processes education verifications requests in accordance with established guidelines. Sends faxes and email for verification of previous or current education. Performs as a team player that works effectively with education verifications staff. Supports other team members and is a team player by helping out other personnel with their job duties.

Avis/Budget Group-Houston,TX/Customer Service Rep.

01/2017-5/2017

Greet our Preferred, Fastbreak and rental customers. Quickly verify their information and provide them with their rental vehicle and contract. Make reservations and complete paperwork. Contact staff to ensure that the vehicles are clean and ready. Greet returning customers and retrieve keys. Conduct a vehicle damage inspection with the customer. Ensure that any and all incidents reports or complete and signed.

ITT Technical Institute-Houston, TX/Academic Secretary/Customer Service Rep.

01/2016-09/2016

Assisted in preparing reports, forms, and rough drafts. As well as making grammar, punctuation, and spelling as needed. Performed duties such as answering and directing incoming calls, taking messages, greeting visitors. As well as maintained appointment schedules. Secured accommodations for travel, etc. for the Dean and Associate Dean. Served as an effective liaison between supervisor, internal and external contacts. Examines correspondence, memos, directives, materials, etc.. Received and initiates relevant action such as replying to requests by sending a form letter, arranging meeting, or compiling recurring reports. Established and properly maintained an effective record keeping system for correspondence, reports, meeting minutes, supplies, and other sources of information. Responsible for proper use and preventive maintenance of general office equipment.

H&K Movies and Games-Houston, TX/Administrative Assistant/Customer Service Rep.

06/2010- 12/2015

Supervised 10-15 employees at a time when the manager would step out. Responsible for making sure that the company support staff ran smoothly. This included keeping supplies in stock, ensuring that administrative and office staff were properly trained. Worked with vendors, planning events, setting meetings and appointments. Answered a multi-line phone and ensured that all phone calls are handled in a professional manner. While answering any questions or concerns. Assisted in planning and creating marketing strategies. Created monthly reports using Microsoft Office of company sales and sales goals.

Analyzed supply and energy consumption to determine cost-saving and efficiency savings. While ensuring facility was kept clean, orderly, and safe.

Education

North Forest High-Houston, TX Houston Community College-Houston, TX

200*-****-****-

Volunteer Work

Valencia’s Playworld

2005-2009

Assisted on field trips and as a fill in for teachers.

Brill Elementary of Klein ISD.

2013-

Assisted in many positions throughout the school.

References

Tiffany Williams/General Manager Avis Budget Doris Maxey/Owner of Valencia’s Playworld

832-***-**** 281-***-****

Timetra Easter/Manger H&K

346-***-****



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