TRISTAN S. HWANG
**** *. ****** **, *** ****, Arlington, VA 22201
434-***-**** ● ac2gkx@r.postjobfree.com
Technical & Linguistic Skills
● MS Word & Suite
● Native fluency in Korean
● Professional technical testing experience
● MS Office
● DLPT in listening and reading at
● Consulting projects experience
● MS Excel
at level 4/4 in Korean ILR scale
● Military leadership experience
● MS PowerPoint – content building
● OPI by Army at level 3/3 in Korean
● Favorable Secret Clearance status,SSBI,
● IBM Jazz
● Strong oral, communication skills and
eligible for Top Secret Clearance
● HP ALM
crowd presentation skill
● Dept of Defense member with CAC ID
● Cerner Store front proficiency
Education
● Carnegie Mellon University ● Heinz College of Public Policy in Business Development ● Pittsburgh, PA ● 2015
Master of Science in Public Policy & Management
*Pittsburgh Mayor’s Office Consulting Project Experience & Co-Publication:
Clean Tech: Visions for a New Pittsburgh Economy ● Carnegie Mellon University ● 2015
-Assist the identification of project scope for clean tech sector development in Pittsburgh on behalf of the Mayor’s Office
-Conduct benchmarking research of leading clean tech cities in the west coast of United States
-Interview leaders in clean tech industries, professors in universities and government agencies for their opinions on clean tech development in Pittsburgh
-Make recommendations to the City of Pittsburgh on how to support clean tech growth in the region
*Propel Charter School Consulting Project Experience ● Pittsburgh, PA:
-Offered digital media content advisory review for the school administration
-Conducted onsite facility research to cater parents, students, and school administration’s needs
-Analyzed website, mobile app, and online visitors’ traffic flow to detect systematic flaws
-Delivered recommendation to the clients, presented at Carnegie Mellon University
*Accredited Skillset Classes: Management Consulting, Applied Economic Analysis, Negotiation, Database Management, Management Science I, Management Science II, Financial Analysis, Organization Design & Implementation, Business English, Raster Geographic Information System, Method of Policy Analysis, Organization Human Resource Management
● Penn State University (Main) ● 2013 ● Bachelor of Arts, Criminal Justice ● Bachelor of Arts, International Affairs in National
Security Concentration - Extracurricular Accomplishments:
i.Alumni Relations Liaison ● Delta Upsilon Fraternity ● January 2012 – May 2013
ii.Data Analyst Volunteer ● Students for Barack Obama (SFBO) Regional Presidential Campaign 2012 ● January 2012 – September 2012
iii.Vice President of External Relation & Philanthropy Chair ● Delta Upsilon Fraternity ● December 2010 – December 2011
iv.Charles D. Prutzman Delta Upsilon Academic Achievement Award & Scholarship, Spring 2012.
v.Charles D. Prutzman Delta Upsilon Academic Achievement Award & Scholarship, Fall 2012
Career History & Accomplishments
● Software Analyst & Quality Assurance Tester, Federal Defense Subcontractor ● Nolij Consulting LLC – Contracted through
Deloitte & Touche ● October 2016 – Present – 40/hr per Week OPM standard
-Department of Defense, Pentagon, Defense Health Agency DHMSM Project Genesis technical team support
-Act as Subject Matter Expert to support end users on Genesis interface (DMIX, Rhapsody, JLV, and DMHRSi)
-Create test data, design test cases, develop test procedures, plan and execute tests, and report and verify errors.
-Conduct quality assurance test analysis
-Apply functional, regression, and integration testing
-Monitor defects with IBM Jazz, HP ALM, and Cerner Storefront
-Develop testing strategies
-Test procedure and test case preparation
-Test data creation
-Test Environment Build out support
●Office Management ● Hyatt Hotels Corporations ● Hyatt Regency Crystal City ● April 2016 – October 2016 – 40/hr per week
-Organize, confirm, process, and conduct all guest check-ins/check-outs, reservations, requests and changes
-Complete cashier and closing reports in the database, count bank at the end of shift, secure payment; verify and adjust billing
-Process all payment types, adjust airline vouchers, paid-outs, correction vouchers, miscellaneous charges - Supply guests with directions and information regarding amenities, services, and local area of interests
● (E-4) Specialist ● 92W Water Treatment Specialist ● United States Army Active Reserve● 426th QM CO ● January 2015 – Present 20hr/Month - Perform water quality analysis, purification testing, and verification
-Assist in water reconnaissance and site preparation
-Operate and maintain water treatment equipment in overseas deployment
-Assist in setup of water treatment activities in foreign Army bases
●U.S Army Advance Individual Training for Military Occupational Specialty ● Fort Lee, Virginia ● October 2015 – January 2016, Graduated
●U.S Army Basic Combat Training ● Fort Benning, Georgia ● July - October 2015, Graduated
●Community Outreach & Special Project Retention Intern ● Vibrant Pittsburgh ● Pittsburgh, PA ● June 2014 – August 2014 – 40/hr Week
-Coordinate welcoming and networking activities for surrounding nonprofit agencies
-Facilitate VP retention and inclusion initiatives
-Cultivate relationships with community base organizations in Pittsburgh
-Identify new potential partners among local universities, corporations and professional organizations
-Develop brand marketing strategies
-Develop communication plan for community based projects; developing high skilled immigrants talent network for Pittsburgh
●Executive Director ● Heinz Radio WRCT 88.3 FM ● Pittsburgh, PA ● January 2013 – May 2014 – 20/hr Week
-Supervise the operation of the Heinz Radio and its weekly program Policy That Matters on every Thursday at 5:00 PM
-Broadcast on air live interview program called Policy That Matters that dealt with current events and social matters
-Administrate Heinz Radio webpage at http://journal.heinz.cmu.edu/category/radio/
●Summer Translator Internship ● Korean Immigration Service (KIS), Department of Justice ● Seoul, South Korea ● May 2011 – August 2011. 40/Hr Week
- Administered managerial function for the Korean Immigration under the supervision of the Chief District Attorney. -Mediated verbal translation for the Korean immigration law seminar for Chinese and Taiwanese immigration service officials.
-Translated and updated Korean Immigration Judicial manual from Korean to English for the Department of Justice.
-Provided customer services for foreign individuals and immigration officers by offering verbal translation.
Military Awards & Recognition
-Certificate of Affiliation, The United States Army, Quatermaster Corps Regiment
-Lead Motivator, Leadership Performance Certificate of Achievement, United States Army, Quatermaster School Petroleum & Water Department, Fort Lee, Virginia
-Class Presidential Award, Leadership Performance Certificate of Achievement, United States Army, Quatermaster School Petroleum & Water Department, Fort Lee, Virginia
Reference Available By Request