Shetty

ac2gkc@r.postjobfree.com

508-***-****

Professional Summary

Certified Salesforce Developer (DEV-401) with experience in managing architectural design, application security, configurations, customization, conversion and integration for enterprises in Technology, Healthcare, and Insurance.

8 years of experience in the IT industry with 5+ years of experience in Salesforce.com

Accumulated extensive Salesforce knowledge and hands on experience with solution design, workflow implementation, complex customizations, data loading, configuring and administering features available on Marketing Cloud, Sales Cloud and Service Cloud.

Good hands on Salesforce Lightning development.

Experienced in creating Custom Page layouts based on record types design and implementation.

Expertise in using S-Controls Visual Force Pages, and Apex classes.

Expertise in performing large and small-scale data migration using Migration Tool and Data Loader.

Expertise in Force.com technology stack: APEX, Visual force, SOQL and SOSL.

Experience in Using the Force.com Explorer to browse the data model schema, custom objects, fields, build and test SOQL queries.

Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic.

Lead planning meetings, analysis development, test inspections, and other project meetings throughout project life cycle.

Expert level skills at developing Custom Apps, Apex Classes, Triggers, Writing workflows, validation rules, CSS, HTML and JavaScript.

Subject matter expert in SFDC Administrative tasks like creating Profiles, defining Roles, assigning Users, setting permissions, constructing Page Layouts, enabling Email Services, Approval processes, Workflow alerts and actions, generating Reports and Dashboards, Lead and Case assignment rules.

Experienced in testing process, ability to develop functional test plans, test scenarios, test cases, test scripts, coordination, escalation, prioritizing the bugs and user acceptance testing.

Good Experience on Salesforce packages and Lightning experience. Implemented Salesforce Lightning Components for set of users within the organization.

Extensive experience in lead, case management (Web-to-Lead, Email-to-Case).

Experience on working in Cross-functional teams, identifying business requirements and supporting sales/marketing efforts.

Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.

Extensive experience in developing Java based solutions for web centric development.

Expertise in design and development of multi-tiered web based applications using Java technologies: HTML, DHTML, CSS, XML, XSL, XSTL, UML, JavaScript, and J2EE.

Experience with Managing the complex data Experience in Integrating App Exchange Applications with Sales force,Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments, Working with different aspects of Web Services (XML, WSDL, SOAP,REST, SSI) & web integration with SDFC.

Worked extensively on HTML Controls, Server Controls, and Web Controls.

Excellent experience in using Oracle 9i/10g, SQL Server 2000 and SQL databases and Familiar with Stored procedures, Triggers and Functions using PL/SQL and AJAX.

Experience working with Salesforce.com sandbox and production environments.

Experience with AppExchange applications for third party download related to customer satisfaction and feedback.

Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.

Experience in creating unit test cases and coordinated change requests to drive the business requirements during Integration and Testing stages and reviewing the application.

Result-oriented performer with excellent communication and inter-personal skills; with ability to effectively communicate and collaborate at all levels within the organization.

Technical Skills:

Salesforce Technologies

Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services,, Lightning Components,Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, JavaScript, JQuery.

Salesforce Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production), Migration Tool.

Programming Languages

Java, C#, APEX

Web Technologies

HTML, XML, CSS, ASP.Net, JavaScript, WSDL, SOAP

Databases

SQL Server2005/2008/2012, PL/SQL, Oracle, MySQL and MS Access.

Operating Systems

Windows XP/Vista/7/8, Macintosh, Linux, Unix.

PROFESSIONAL SUMMARY

Client: Eagle creek, Eden Prairie, MN June 17 till Date

Role: Salesforce Developer

Responsibilities:

Analyzed business requirements to define business model and custom logic to align with business needs.

Developed various custom objects on business requirements.

Developed lightning components aligned to business needs.

Worked on Partner Central Community template to facilitate leads approval process within community.

Developed custom community pages using lightning components.

Worked on security and sharing rules at object, field, and record level for different users at different levels of organization.

Created Profiles, Roles and Page Layouts and also configured the Permissions based on the organization hierarchy requirements.

Worked on Apex, Triggers and custom Visualforce pages.

Environment: Salesforce.com platform, Apex, Visualforce Pages, Controllers, Ligtning Component, Partner community,CSS, Approvals, Custom Objects, Security Controls, Page Layouts, HTML, Java Script, Eclipse IDE Plug-in.

Client: DuPont, Wilmington, DE June 15 May17

Role: Salesforce Developer/ Data Consultant

Responsibilities:

•Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.

•Developed various Custom Objects, Tabs, validation rules, Components.

•Worked on Apex Classes and Visualforce pages to develop custom business logic.

•Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

•Worked on Data Loader for importing and exporting of large volumes of data.

•Created Profiles, Roles and Page Layouts and also configured the Permissions based on the organization hierarchy requirements.

•Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

•Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages.

•Customized existing Visualforce to align with salesforce new Lightning UI experience.

•Created workflow rules and defined related tasks, email alerts, and field updates.

•Implemented pick lists, dependent pick lists, lookup and master detail relationships, validation rules and formula fields to the custom objects.

•Worked on field level security along with page layouts to manage access to certain fields.

•Worked on security and sharing rules at object, field, and record level for different users at different levels of organization.

•Worked on Web-to-Lead and Email-to-Case scenarios along with Assignment Rules.

•Worked on customization of visual force to have experience for desktop. Used new Lightning UI to bring Salesforce into the responsive UI era of web-based applications.

•Worked on Reports, Dashboards and Report Folders for different user profiles based on the need in the organization.

•Build advanced reports and dashboards using joined reports, cross filters, and the new lightning dashboard builder.

Environment: Salesforce.com platform, Apex, Visualforce Pages, Controllers, CSS, Workflow & Approvals, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports,Ligtning, Dashboards, Eclipse IDE Plug-in.

Johnson & Johnson, Raritan, NJ Feb 13 to Mar15

Role: Salesforce Developer / Administrator

Responsibilities:

•Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.

•Developed various Custom Objects, Tabs, validation rules, Components.

•Worked on Apex Classes and Visualforce pages to develop custom business logic.

•Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

•Worked on Data Loader for importing and exporting of large volumes of data.

•Created Profiles, Roles and Page Layouts and also configured the Permissions based on the organization hierarchy requirements.

•Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

•Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages.

•Created workflow rules and defined related tasks, email alerts, and field updates.

•Implemented pick lists, dependent pick lists, lookup and master detail relationships, validation rules and formula fields to the custom objects.

•Developed field level security along with page layouts to manage access to certain fields.

•Developed security and sharing rules at object, field, and record level for different users at different levels of organization.

•Developed Web-to-Lead and Email-to-Case scenarios along with Assignment Rules.

•Developed and configured various Reports, Dashboards and Report Folders for different user profiles based on the need in the organization

Environment: Salesforce.com platform, Apex, Visualforce Pages, Controllers, CSS, Workflow & Approvals, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Client: Millipore Billerica, Boston MA Apr 11 to Dec 12

Role: Salesforce Developer/Administrator

Responsibilities:

Involved in salesforce.com setup activities and customizedthe apps to match the functional needs of the organization.

Developed and Customized User interface in Salesforce.Com using Visual force, Apex controllersand Force.com IDE.

Designed and developed the web-based UI using JavaScript, HTML and DHTML.

Designed and developed Visual force pages and controllers for distribution enhancement.

Built apex classes implementing SOQL statements within Eclipse to manage interaction with the database.

Involved in migrating data from Oracle to Salesforce.com.

Developed web services using Salesforce.com Webservices API to provide data for third party clients.

Created and deployed several Reports using salesforce.com platform.

Created Visual force email templates and also automated Email Process to send installation instructions to new and existing customers.

Used CSS in HTML code to better manage look and feel of web pages.

Experience with Integrated Development Environments such as Eclipse.

Created summary reports, matrix reports, pie charts and Dashboards to assist the business team.

Worked intensely on custom objects, triggers and workflows.

Designed and build custom applications using Force.com and Visualforce.com.

Used Apex Explorer for viewing salesforce.com data.

Environment: Saleforce.com platform, JavaScript, Apex, Visual force, Force.com IDE, SOQL, Email Services Triggers, HTML, CSS, Apex Data Loader, Eclipse.

Client: Staples, Atlanta GA May 10 to Mar 11

Role: Salesforce Developer/Administrator

Responsibilities:

Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.

Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visual Force, Force.com API, and Web Services.

Used Force.com Eclipse IDE plug in to develop the classes and triggers.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Developed Salesforce.com ETL processes using Cast Iron, Java and Salesforce Web Services Java API.

Implemented case management automation (on Case Object) to track and solve customer’s issues. Implemented Email-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.

Designed and deployed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Used SOQL & SOSL for data manipulation needs of the application by preprocessing records and generating Sets to avoid hitting the Governor Limits.

Developed and configured various Reports and Report Folders for different user profiles based on the organization initiatives.

Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Participated in the training sessions provided by the Salesforce team.

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), Salesforce.com Data Loader, Informatica, Informatica On demand, Workflow & Approvals, Eclipse IDE Plug-in, Oracle 10g, and Windows XP.

Client: Digital Technologies,India Jan 09 to Mar 10

Role: ITAnalyst

Responsibilities:

Involved in development with the Management during the Scope and Blueprint stage in creating Business Process and Procedures. Mapping the integrated scenario of client's Business process.

Worked on Data mapping and created Data Standards.

Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insures that critical requirements are not missed

Translating the requirements obtained during the requirements gathering phase to the development team and was responsible for the tradeoff of requirements not feasible for the project.

Creating Use Cases from the list of requirements using Rational Rose.

Followed the UML methodology to generate Activity Diagrams, Sequence Diagrams.

Reporting the bugs in Insight and Excel, interacting with the developer for resolving the same and retesting the resolved bug.

Created User Guide for the application.

Environment:MS Visio, SharePoint, MS Dynamic CRM, MS Word, Excel, PowerPoint, Rational Rose, Rational Requisite Pro, Oracle, SQL, Agile, JIRA

Company: Knowledge Matrix Inc, India. Jun 07 to Nov 08

Role: QA Analyst

Responsibilities:

Analyzed the user requirements by interacting with system architect, developers and business users.

Developed Test Cases and Test Scripts in Test Plan Manager.

Identified the test cases that needs to be automated using QTP.

Performed regression tests using the QTP scripts.

Expert in writing VB script for QTP.

Enhanced the QTP scripts using parameterization and synchronization concepts.

Creation and execution of Test cases and logged the defects in QualityCenter.

Inserted the checkpoints to verify various scenarios.

Automated the UI functionality using the RPF recorder (Record and Playback framework).

Created traceability matrix between requirements in Requirement plan manager and test cases in Test plan manager.

Performed Business functionality testing which involved the testing of all core functions of the application.

Performed Smoke Tests after installation of each build on QA servers.

Followed black box methodologies to check the functionality of web pages.

Performed Integration testing and Regression testing.

Performed configuration testing of web pages with different browser versions of Internet Explorer and different operating systems such as Windows 95/98/NT.

Performed Database, Content, Server side, Form, Frame, and Usability testing of an application.

Performed database testing by using SQL queries.

Logged the defects with proper priorities and severities.

Environment: Mercury QTP, VB Script, TFS, ASP, XML, Visio, Visual, Windows XP.

Education: Bachelor’s in Commerce from OU.

Reference available upon request

Contact this candidate