Manager Program
Resume:
Karen O’Neill McKenna
Manchester, New Hampshire 03102
(M) 603-***-****
**********@*****.***
PROFESSIONAL SUMMARY
Highly organized, energetic and dedicated executive secretary strongly motivated to be of service putting a positive stance into every piece of work. Consummate professional dedicated to making the lives of busy executives easier, an accomplished executive assistant offering 15+ years of administrative experience reporting to a Director and other C-Suite Executives. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.
Areas of Expertise:
Event Management
Research/Analysis
C-Suite Administrative Support
Process Initiatives
Planning and Execution
Office Operations
Communications (Oral/Written)
Customer Service
Presentation Skills
SharePoint Site Owner
Travel – International/Domestic
Meetings - International/Domestic
Software Programs:
Microsoft Office
MS Word
MS Outlook
MS Excel
MS PowerPoint
MS Access
MS SharePoint
Concur
BCD Travel
US Bank - Financial Management
PROFESSIONAL EXPERIENCE
Granite State Communications
Weare, NH
Executive Assistant to the President
2017- Present
Support the President of a telecommunications company, which provides DSL and fiber broadband internet and has coverage in 19 cities and towns across New Hampshire
Schedule and maintain the President’s calendar for effective use of time.
Monthly Board Meetings and Annual Stockholders Meeting communicate with board members and manage materials and details for meetings.
oEnsure that packages for board meetings are prepared and distributed in time.
oAttend meetings, take and record minutes of meetings and then distribute as instructed.
Coordinate the communications and logistics of Monthly Staff Meetings, generate materials, and take meeting minutes.
Prepare administrative reports for senior managers
oPerform research, data collection, statistic compilation, document generation as necessary to complete special projects.
oEnsure the confidentiality of both verbal and written information
Work with Human Resources Manager on special projects to include management of events and meetings: political visits, team building offsite activities, retirement parties, holiday functions, etc
Arrange for executives’ staff travel and accommodation.
BAE Systems
Nashua, NH
Executive Secretary
2007-2016
Supported the Survivability & Targeting Solutions (STS) Operations Manufacturing Director and management staff for New Hampshire and Massachusetts
Schedule meetings and maintain the Director’s MS Outlook calendar for effective use of time.
Enhanced management team productivity by organizing bi-weekly meetings where accomplishments, problems and improvements were discussed.
Interface across multiple layers of management to gather information related to key issues
Track training requirements and delinquencies in iLearn for Director’s staff and the STS Manufacturing Factories.
Compile and maintain files and records of memos, reports and various other highly confidential correspondence and information.
Process domestic and international travel arrangements and expense reports in Concur.
Assist with team building initiatives and overall support of maintenance of organizational culture and employee morale.
Worked on developing Highly Empowered Work Teams (HEWTs) building, managing, motivating employees and leading by example, setting clear expectations, to support the achievement of short and long-term responsibilities, plans and goals.
oSupported the training and instruction of the Senior Leadership Team in NH/MA Manufacturing Operations in HEWTs.
Manage administrative responsibilities and coordination of events for the Manufacturing School-to-Careers and Women in Manufacturing Programs (2007-2013)
BAE Systems – (Volunteer Position)
Nashua, NH
Diversity & Inclusion – South Nashua Site Council Lead
2014-2016
Leading Site Diversity & Inclusion Council for facility of 1500 employees, including delivery against employee engagement and community outreach objectives.
oCoordinates the activities for the for the South Nashua facility in the Diversity and Inclusion Week in 2015 & 2016
oResponsible for tracking the employees view of the overall Diversity and Inclusion rating at facility in 2013, 2014, and 2015
BAE Systems
Hanscom AFB, MA
Executive Administrative Assistant
4/2007-6/2007
Provided executive administrative support for the DCGS Increment 2 Program Manager, Deputy Program Manager, and Program Office Staff.
Maintained DCGS Increment 2 Program Office calendar for office meetings, events and travel.
Managed travel arrangements for Program Manager, military and other government personnel.
oManage and keep track of the travel budget for the division.
oEnsure all travel visit certifications are submitted and inform the contractor of those traveling to their facility
Assisted in the planning, facilitation, and coordination of agendas, action items, and technical/program issues related to the management and execution of AF DCGS Increment 2 requirements.
Arranged and organize division meetings for a staff of 50 plus people.
L3 Communications – Titan Group
Billerica, MA
Acquisition Executive Administrative Assistant
2004-2007
Provided administrative support to the GS-14 level Program Manager of the Surveillance Radar Program (SRP) and L3-Titan Acquisition Manager on correspondence with foreign governments, agendas, coordinating department activities and arranging department meetings.
Prepared and distribute correspondence and briefings for conferences, telecoms, VTCs, etc.
Reorganized and maintain office filing system to meet compliance with Air Force standards.
Set up weekly/daily/monthly Senior Leadership meetings.
Managed travel arrangements for GS-14 level Program Manager and other government personnel.
Maintained a tasking database to ensure all assigned office tasks are completed on time.
Maintained SRP Program Office calendar for office meetings, events, travel and leave.
Provided administrative support to 25 SRP office personnel and 2 Foreign Liaison Officers.
Security – Processed Visit Request Letters, SIPERNET (classified e-mails) and DMS (Country Clearance messages) e-mailing, Packaging Classified documents for transport, Backup for Opening Safe and Signing In and Out Classified Documents
EDUCATION
Bachelor of Science, Business Studies in Organizational Leadership
Certificate – Pending, Human Resources Management
Southern New Hampshire University – Manchester NH
Highlights of Professional Training:
Highly Empowered Work Teams
Diversity and Inclusion
Shingo Principles of Operational Excellence
Hazardous Materials Management Level I & II
Pransky – State of Mind
OSHA Safety Training
Leadership and Change
ITAR Compliance
CLEARANCE: Held Secret Clearance from 2002-2012
Committees / Councils:
NHQ Diversity and Inclusion Council – South Nashua Site Council Lead
NHQ Activities Committee
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