Manager Program

Karen O’Neill McKenna

*** ******** ******

Manchester, New Hampshire 03102

(M) 603-***-****

ac2gin@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly organized, energetic and dedicated executive secretary strongly motivated to be of service putting a positive stance into every piece of work. Consummate professional dedicated to making the lives of busy executives easier, an accomplished executive assistant offering 15+ years of administrative experience reporting to a Director and other C-Suite Executives. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.

Areas of Expertise:

Event Management

Research/Analysis

C-Suite Administrative Support

Process Initiatives

Planning and Execution

Office Operations

Communications (Oral/Written)

Customer Service

Presentation Skills

SharePoint Site Owner

Travel – International/Domestic

Meetings - International/Domestic

Software Programs:

Microsoft Office

MS Word

MS Outlook

MS Excel

MS PowerPoint

MS Access

MS SharePoint

Concur

BCD Travel

US Bank - Financial Management

PROFESSIONAL EXPERIENCE

Granite State Communications

Weare, NH

Executive Assistant to the President

2017- Present

Support the President of a telecommunications company, which provides DSL and fiber broadband internet and has coverage in 19 cities and towns across New Hampshire

Schedule and maintain the President’s calendar for effective use of time.

Monthly Board Meetings and Annual Stockholders Meeting communicate with board members and manage materials and details for meetings.

oEnsure that packages for board meetings are prepared and distributed in time.

oAttend meetings, take and record minutes of meetings and then distribute as instructed.

Coordinate the communications and logistics of Monthly Staff Meetings, generate materials, and take meeting minutes.

Prepare administrative reports for senior managers

oPerform research, data collection, statistic compilation, document generation as necessary to complete special projects.

oEnsure the confidentiality of both verbal and written information

Work with Human Resources Manager on special projects to include management of events and meetings: political visits, team building offsite activities, retirement parties, holiday functions, etc

Arrange for executives’ staff travel and accommodation.

BAE Systems

Nashua, NH

Executive Secretary

2007-2016

Supported the Survivability & Targeting Solutions (STS) Operations Manufacturing Director and management staff for New Hampshire and Massachusetts

Schedule meetings and maintain the Director’s MS Outlook calendar for effective use of time.

Enhanced management team productivity by organizing bi-weekly meetings where accomplishments, problems and improvements were discussed.

Interface across multiple layers of management to gather information related to key issues

Track training requirements and delinquencies in iLearn for Director’s staff and the STS Manufacturing Factories.

Compile and maintain files and records of memos, reports and various other highly confidential correspondence and information.

Process domestic and international travel arrangements and expense reports in Concur.

Assist with team building initiatives and overall support of maintenance of organizational culture and employee morale.

Worked on developing Highly Empowered Work Teams (HEWTs) building, managing, motivating employees and leading by example, setting clear expectations, to support the achievement of short and long-term responsibilities, plans and goals.

oSupported the training and instruction of the Senior Leadership Team in NH/MA Manufacturing Operations in HEWTs.

Manage administrative responsibilities and coordination of events for the Manufacturing School-to-Careers and Women in Manufacturing Programs (2007-2013)

BAE Systems – (Volunteer Position)

Nashua, NH

Diversity & Inclusion – South Nashua Site Council Lead

2014-2016

Leading Site Diversity & Inclusion Council for facility of 1500 employees, including delivery against employee engagement and community outreach objectives.

oCoordinates the activities for the for the South Nashua facility in the Diversity and Inclusion Week in 2015 & 2016

oResponsible for tracking the employees view of the overall Diversity and Inclusion rating at facility in 2013, 2014, and 2015

BAE Systems

Hanscom AFB, MA

Executive Administrative Assistant

4/2007-6/2007

Provided executive administrative support for the DCGS Increment 2 Program Manager, Deputy Program Manager, and Program Office Staff.

Maintained DCGS Increment 2 Program Office calendar for office meetings, events and travel.

Managed travel arrangements for Program Manager, military and other government personnel.

oManage and keep track of the travel budget for the division.

oEnsure all travel visit certifications are submitted and inform the contractor of those traveling to their facility

Assisted in the planning, facilitation, and coordination of agendas, action items, and technical/program issues related to the management and execution of AF DCGS Increment 2 requirements.

Arranged and organize division meetings for a staff of 50 plus people.

L3 Communications – Titan Group

Billerica, MA

Acquisition Executive Administrative Assistant

2004-2007

Provided administrative support to the GS-14 level Program Manager of the Surveillance Radar Program (SRP) and L3-Titan Acquisition Manager on correspondence with foreign governments, agendas, coordinating department activities and arranging department meetings.

Prepared and distribute correspondence and briefings for conferences, telecoms, VTCs, etc.

Reorganized and maintain office filing system to meet compliance with Air Force standards.

Set up weekly/daily/monthly Senior Leadership meetings.

Managed travel arrangements for GS-14 level Program Manager and other government personnel.

Maintained a tasking database to ensure all assigned office tasks are completed on time.

Maintained SRP Program Office calendar for office meetings, events, travel and leave.

Provided administrative support to 25 SRP office personnel and 2 Foreign Liaison Officers.

Security – Processed Visit Request Letters, SIPERNET (classified e-mails) and DMS (Country Clearance messages) e-mailing, Packaging Classified documents for transport, Backup for Opening Safe and Signing In and Out Classified Documents

EDUCATION

Bachelor of Science, Business Studies in Organizational Leadership

Certificate – Pending, Human Resources Management

Southern New Hampshire University – Manchester NH

Highlights of Professional Training:

Highly Empowered Work Teams

Diversity and Inclusion

Shingo Principles of Operational Excellence

Hazardous Materials Management Level I & II

Pransky – State of Mind

OSHA Safety Training

Leadership and Change

ITAR Compliance

CLEARANCE: Held Secret Clearance from 2002-2012

Committees / Councils:

NHQ Diversity and Inclusion Council – South Nashua Site Council Lead

NHQ Activities Committee

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