Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

with proven ability to establish rapport with clients.

years in retail and customer service. Solid team player with upbeat, positive attitude.

Representative with extensive track record in demanding sales and account management environments.

15

Results-driven [Job Title]

[number]

customer service professional with

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Answering multi-line phones

Filing

General clerical

Billing

Payment Plans

Scanning

Invoices

Accounting

Direct sales

KANDYCE TYNER

ac2gf5@r.postjobfree.com

SUMMARY

Personable and responsible Cashier with

Reliable Customer Service

Highly enthusiastic

years client interface experience.

SKILLS

Energetic work attitude

Energetic work attitude

Telephone inquiries specialist

Customer service expert

Opening/closing procedures

Adaptive team player

Telecommunication skills

Invoice processing

Power Poing

MS Office

Excel Word

Faxing and Copying

Strong Clerical skills

Book keeping

Office Management

Telephone inquiries specialist

Inventory control familiarity

Opening/closing procedures

Creative problem solving, critical thinking, data

collection and entry

Documentation, email, Executive management

support.

Internet research, excel, MS office, power point, word

Travel Arrangements, Travel Booking, Travel

Planning

Account Management

Travel Arrangements, Travel Booking, Travel

Planning

Multi-Task Management, Organizational Skills,

Prioritization, Proofreading, Scheduling, Time

Management, Scheduling, Speaking, Spreadsheets

EXPERIENCE

M.B, KAHN CONSTRUCTION COMPANY

Columbia, SC

Receptionist 05/2016 to 06/2017

My daily duties were to open the office, answer multi-line phone, let people in and out of the office, directing visitors to

there place, calling co-workers to come and greet their guest, check accounting invoices, distribute mail, open invoices and

separate them and give them to the correct employee in accounting, close office.Promptly responded to general inquiries

from members, staff, and clients via mail, e-mail and fax. Guaranteed positive customer experiences and resolved all

customer complaints.

MORGAN FAULKENBURRY STATE FARM

Columbia, SC

Receptionist/ Administrative assistant 02/2015 to 05/2016

Answered incoming calls for multi- line phones and helped customers understand there bill. I recommended and managed

payment plans and processed changes in the computer system for customers. I secured customer information for my agent.

Daily task's included faxing, copying, scanning, email, reminder calls for billing, request documents, manage my agents

calendar, take payments (cash, check, cards). I assisted co-workers on the procedure to setting up and managing payment

plans. Generated leads for new sales through telephone and email contact with customers. Guaranteed positive customer

experiences and resolved all customer complaints. Cross-trained and provided back-up for other customer service

representatives when needed. Managed quality communication, customer support and product representation for each

client.

WISTERIA SALON AND SPA

Columbia, SC

Guest Care Coordinator 02/2014 to 02/2015

I successfully handled front desk and three incoming telephone lines for a busy upscale salon and spa, greeted and logged-in

steady stream of guests, coordinating and managed appointments with service providers calendars. maintained up-to-date

knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to

detail and integrity. Earned “Top Seller” in one of our quarterly team meetings. Achieved high sales percentage with

consultative, value-focused customer service approach. Worked as a team member performing cashier duties, product

assistance and cleaning. Computed accurate sales prices for purchase transactions. Prepared and sold broad range of

customized merchandise to individuals. Designed and suggested new display ideas to improve accessibility to merchandise.

Assisted customers with store and product complaints.

Expressed appreciation and invited customers to return to the salon. Guaranteed positive customer experiences and resolved

all customer complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for

ringing up customers in a timely manner and guaranteeing high level of customer service. Managed cash stock and

inventory balances accurately. Recommended, selected and helped locate merchandise based on customer needs and desires.

Regularly sought opportunities to up sell and add on additional merchandise. Communicated all merchandise needs or

issues to appropriate supervisors. Stocked and rotated inventory regularly. Performed store opening and closing duties,

including counting cash drawers handling large amounts of monies for nightly deposits. Checking all equipment for proper

functioning. Replenished merchandise shelves with items from the stockroom. Processed merchandise returns and

exchanges. Running end of the night numbers, Organized and maintained guest records.

KRAEMER WOMENS CARE

Lugoff, SC

Receptionist 04/2012 to 05/2013

Efficiently performed administrative duties involving maintaining patients records, answering phones, faxing, copying,

calling third parties concerning special referrals for future appointment. Filed and managed patient records, filing insurance,

communicating with insurance company's including government and private insurance company's. Maintained highly

empathetic patient relationships and earned reputation for giving quality customer service.Managed quality communication

and patient support.

EDUCATION AND TRAINING

HIGH SCHOOL DIPLOMA 2006

Hartsville High School, Hartsville, SC

ACTIVITIES AND HONORS

Customer Service Institute of America

National Association of Sales Professionals

National Customer Service Association

Charity's that I have been actively involved in are as listed below

St. Baldricks

Alzheimer's Association

Breast Cancer Awareness

Lupus Foundation of America

Contact this candidate