Medica Assistant l/ Manager/phlebotomist certified
Resume:
Ambitious Customer Service Manager experienced with managing complex projects and driving productivity
**** ******** *****, ********, ** 14094 (H)
professional summary
improvement.
skills
Store displays
Hourly shift management
Retail merchandising experience
Quick learner
Customer-focused
Inventory management
Product stocking
Shipping and receiving background
Merchandising and displays
Trash compactor operation
Creating and running merchandising programs
Basic math skills
Written communication
Scanner operation
Weights and measures
Slicing meats and cheeses
Microsoft Office Suite
Hand truck operation
Working in coolers and freezers
Adaptability
Prioritizing
Attention to detail
Multitasking
Integrity
Strong work ethic
Managing changing priorities
Inventory control
Employee training
Team leadership
Team leadership
Documentation expertise
Scheduling knowledge
Stock management
Point of Sale systems
Accurate money handling
Decision-making skill
Strong multi-tasking
Strong multi-tasking
Meticulously detail-oriented
Dependable and reliable
work history
Patient Represenative, MA
JADY L. HAUSlER
C) 716-***-**** ***********@*******.***
Team leadership
Attention to detail
Meeting minutes
Physician billing
Business correspondence
CMS-1500 billing forms
HIPAA compliance
OSHA compliance
Patient scheduling
Quality assurance
International Classification of Diseases (ICD.9CM)
Legal/non-legal research
Legal/non-legal research
Legal correspondence preparation
Court policies and programs
Strong research skills
Active listener
Contract negotiation
Jun 2016 - Nov 2016 Oncology, Amherst, NY
Pre-certified medical and radiology procedures, surgeries and echocardiograms.
Accurately posted and sent out all medical claims.
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and
knowledge.
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical
documentation.
Assigned appropriate medical codes with a 100 %percent accuracy rate.
Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in
outpatient medical records.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Interacted with providers and other medical professionals regarding billing and documentation policies,
procedures and regulations.
Precisely completed appropriate claims paperwork, documentation and system entry.
Professionally and courteously verified appointment times with patients.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Prepared patient charts accurately and neatly for the clinic.
Prepared patient charts, pre-admissions and consent forms as necessary.
Maintained strict patient and physician confidentiality.
Precisely evaluated and verified benefits and eligibility.
Identified and resolved patient billing and payment issues.
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Paralegal Apr 2001 - Jan 2017
Freelance Paralegal 1020 Ridegewood Drive
Prepared legal briefs, motions and pleadings.
Researched state statutes, decisions, legal articles, codes and documents.
Investigated facts and laws to determine causes of action and to prepare cases.
Researched bankruptcy loan files to confirm federal guideline compliance.
Conducted detailed client intakes and entered information into company database.
Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
Conducted skip traces to obtain case participant information.
Directed and coordinated law office activity, including delivery of subpoenas.
Assistant Manager Jun 2015 - Nov 2015
Family Dollar
Promoted from Team Leader to Assistant Manager within months.
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff of 10 sales associates,3 team leaders and 3 assistant managers.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Examined merchandise to verify that it was correctly priced and displayed.
teacher on call, Albion Central Schools.
education
Bachelor of Science: Criminal Justice/Political Science 1998
SUNY BROCKPORT 350 New Campus Drive, Brockport New York 14420
Associate of Applied Science: Criminal Justice 1995
USARNG VETERAN / Quartermaster Honorable Discharge -1994
Genesee Community College
Associate of Applied Science: Paralegal
Genesee Community College
Associate of Science: Medical Assistant
Niagara Commuunity College
certifications
Licensed Notary
Certified Phlebotomist
military
additional information
PHI THETA KAPPA Honor Society
Vice-President Criminal Justice Association -GCC -1995
President Medical Assistant Association - NCCC 2016
Deans List GCC-1995
SALUTE Honor society -2016
1 College Rd, Batavia, NY 14020
2001
1 College Road, Batavia NY 14020
2016
3111 Saunders Settlement Road, Sanborn, NY 14132
Contact this candidate