Administrative Assistant Microsoft Office

Michelle Pinches

Core Competencies:

Advanced proficiency in Microsoft office programs and general office maintenance.

Provide all clerical and administrative support to senior managers, team leads, and departments.

Develop and maintain paper and electronic filing systems including reports, billings, contracts, and proposals.

Create spreadsheets, presentations, reports, documents, and organizational charts for department.

Manage outlook calendars to set up new and recurring meetings, format meeting minutes and distribute to meeting attendees.

Set up meeting rooms utilizing AV equipment and video conferencing for live meetings, prepare agendas, provide supportive documents and organize catering.

Technical Skills:

Advanced MS Office Suite 2007 and 2010 Oracle Livelink

Windows 2007 and 2010 SharePoint General Office and Business equipment

Adobe Acrobat InfoWorks Internet / Intranet proficient Professional Experience:

Lauren Engineers & Constructors, ULC, Calgary, Alberta August 2013 – December 2016 Project Administrator, Electrical Department (August 2013 – December 2016)

Organized, retrieved and integrated electrical drawings and information for electrical team and clients.

Prepared and formatted contracts, RFQs, Clarifications and addendums to third parties.

Compiled E-houses or Fielding Commissioning reports for 5+ projects to clients. Created checklists for all equipment used in projects.

Created a Gantt chart for all electrical scheduling to support engineers with timetabling of their projects.

Updated company process and procedure manual for electrical engineering department thru extensive research, editing and compiling information.

Safety Coordinator \ Administrator (May 2016 – December 2016)

Created an efficient filing system for 100+ staff containing investigations, procedures, manuals, forms, Contractors Management System (CMS, and training to track and locate files.

Developed a new and efficient process for the use of personal gas monitors that included the inspection of Safe Work Plans (SWP) for 100+ staff travelling to client worksites. Filed and distributed Safe Work Plan (SWP) to project managers and receptionist.

Assisted in compiling information for a monthly safety bulletin distributed to all staff, and updated safety bulletin boards on seven floors.

Created and revised site specific procedures for 100+ internal staff.

Created and maintained safety certificates for 100+ staff trained in (H2S Live, First Aid and etc.). Set up safety courses for staff certificates that had expired or needed renewing. Developed and presented safety orientation

Inspected monthly fire extinguishers and first-aid kits, and directed office inspection for 7 floors. Created and updated inspection reports and distributed to senior management

Bantrel Co., Calgary, AB August 2011– May 2013

Administrative Assistant, Suncor Management Team (December 2012 – May 2013)

Promoted to Administrative Coordinator for procurement team and manager for Suncor Project.

Managed and organized office workplace allotment for new team members, and maintained and updated client computer inventory.

Coordinated off-boarding for Bantrel employees when terminating Suncor account, and tracked clients’ building access cards (Bantrel Office Services) as required.

Maintained Project organizational charts and updated action logs for Suncor management meetings. Administrative Assistant, Procurement Team (Suncor Project) (January 2012 – May 2013)

Administered and tracked electronic and hard copy of POs and maintained filing system for POs and MRs. Tracked and logged document distribution for signage.

Uploaded signed documents into Livelink and compiled and issued procurement quotes. Uploaded all documents in InfoWorks.

10439 Mapleridge Crescent SE, Calgary, AB T2J 1Y8 403-***-**** Email: ***************@****.** Michelle Pinches Page 2 of 2

(Professional Experience Continued):

Maintained and updated Bantrel organizational charts.

Processed invoices following the Bantrel invoice management process. Administrative Assistant, Procurement Team (Conoco Project) (August 2011 – December 2011)

Created Bid Evaluation Award Recognition (BEAR) letters, and issued letter numbers using SharePoint. Distributed letters in InfoWorks.

Created ZIP folders for procurement quotes, uploaded into InfoWorks and distributed to the team. Edited and transferred SQR (Supply Quality Reports) into InfoWorks.

Compiled and formatted weekly department reports and uploaded in InfoWorks.

Administered and tracked electronic and hard copy of POs.

Shell Canada Limited, Calgary, AB February 2010 – July 2011 Administrative Assistant, Regulatory Affairs (July 2010 – July 2011)

Assisted team members with all aspects of document processing.

Created and maintained regulatory log and matrix for the team.

Contacted clients to obtain information required for shared documents. Database Administrator, Aboriginal and Community Relations (February 2010 – June 2010)

Assisted team with CTSE (Commitment Tracking Stakeholder Engagement) program entries, issues and updates specifically for Shell Quest Project.

Nabors Drilling Ltd., Calgary, AB May 2007 – July 2009 Administrative Associate, Marketing-Contracts

Managed all rig contract information using Oracle database. Liaised with Rig Managers and Operations.

Produced and updated excel spreadsheet summaries for billing invoices, and tracked top drives locations.

Researched and examined rig and client information for the sales department.

Set up golf tournament marketing event for clients and Nabor’s staff.

Royal Bank of Canada, Calgary, AB September 2002 – May 2007 Account Service Representative, Business Deposit

Updated payments into clients’ accounts from ATM into the Electronic system. Processed cash from business deposits into clients’ accounts on high-speed currency processing system.

Catalogued and merged mailing labels for all corporate accounts, and sorted and distributed all incoming corporate account deposit bags.

Royal Performance Committee Member – Generated ideas, formulated and organized events with other committee members.

Secretary of Health and Safety Committee – Identified and reported on department safety issues. Maintained minutes and reports. Planned and delivered presentations.

Southern Alberta Institute of Technology, Calgary, AB September 2000 – June 2002 Curriculum Assistant, Center for Learning

Developed learning modules by arranging data into template format using Word software.

Created online programs by entering data to WebCT and TLM (customized learning tool).

Transferred data from older module course material to upgraded learning modules, and verified accuracy and completeness of data for learning modules.

Proofed website for instructors to use for training. Education:

Southern Alberta Institute of Technology (SAIT) September 1998 – May 2000 Office Administration Diploma

Certifications & Professional Development:

Safety Program Development l Principles of Health & Safety Management l Alberta OHS Legislation Awareness l H2S Alive l Electronic General Safety Orientation l WHMIS 2015

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