Robert F. Rothacker Jr...

**** ******** ******** ***** • Bethlehem, PA 18015 • 484-***-**** • ac2g27@r.postjobfree.com Adaptive, dynamic operations executive who is highly skilled in driving organizational productivity and efficiency to effectively manage operations, services and solutions. Proven track record working collaboratively and cross- functionally to deliver results that improve profitability for the organization. Balances tactical and strategic planning to re-engineer cost structure and optimize customer engagement. Team builder that thrives on rolling up his sleeves to get the job done. Career track includes a progression of growth and internal promotions as well as advancement externally. Bottom-line, I’m an experienced “Operations Pro” that brings an innate ability to solve complex operational business issues while maintaining intense focus on customer satisfaction. Demonstrated success in...

Profit Growth: Consistently exceeded annual targets that positively impacted company profit. At The Express Times, hit P&L numbers 14 out of 15 years. At Open MRI Centers, impacted profit by $300,000 by increasing completed MRI’s by 23%.

Cost Reengineering: Career track record of slashing costs while improving the operational productivity and customer satisfaction. At The Express Times in Easton, reduced annual expenses by 22% while at Tilghman Medical Center, reduced annual expenses by 10% by implementing a new Purchase Order Program and renegotiating with vendors, landlords and contractors.

Distribution-Logistics: Reorganized distribution operations and implemented a centralized depot system at The Express Times that resulted in $1.4MM in expense savings while improving customer service and satisfaction levels. Also at the Express Times, negotiated a joint distribution agreement with a local competitor that led to $1.5MM in annual revenue and expense savings. Both initiatives also yielded major cost and capital avoidance.

Capital Project Management: Owned a major $1.6MM capital project to leverage new technology and equipment that yielded cost reductions of 15%, while improving product quality and service for over 100,000 customers. Also, directed many additional million-dollar capital projects that each led to bottom line growth for the company.

Attribute Chain: Passionate. Disciplined Risk-taker. Decisive. Accountable. Strengths That Deliver Results

Multi-Unit Operation Management

Manufacturing

P&L Management

New Product Development

Strategic and Tactical Planning

Operations Management

Contract Negotiations

Distribution & Logistics

Budget Administration

Cost Reengineering

Project Management

Cross-functional Team Leadership

Performance Management

Employee Relations

Sales and Marketing

Team Building

Multi-Unit Facility Management

Supply Chain Management

Leadership and Vision for Operational Excellence

Spectrum, King of Prussia, PA 2016 - Present

A certified Herman Miller Dealer, Philadelphia’s premier workspace solution provider since 1965. OPERATIONS MANAGER

Recruited to leverage operational experience to solve issues with complacency, the aged receivable and distribution and logistics within the organization.

Managed a team of Project Managers, Project Coordinators and Designers to oversee the company’s largest account, Vanguard, which drove over $19MM in gross annual revenue.

Achieved 26% growth in billable client time, resulting in a 3% increase to annual revenue.

Reduced annual write-offs 90% by creating a new process that improved accountability and work flow.

Improved cash flow by implementing new transactional processing times associated to payment for product and services while reducing the aged trial balance by 72%.

Responsible for reducing the cost structure for the client’s 50K square foot warehouse, which was contracted to Spectrum. Converted the inventory system from AIM to IQ to improve real-time inventory tracking and to eliminate an antiquated system that was limited in scope. Tilghman Medical Center, Allentown, PA 2014 – 2015 A primary care provided that helps patients make smart, informed choices to stay healthy. VICE PRESIDENT OF OPERATIONS

Hired to oversee capital planning and execution of a statewide telemedicine program to augment brick and mortar medical facilities that were designed to place medical e-clinics with physical exam, primary care evaluation, lab and tele-pharmacy capabilities in areas that are in primary care shortage locations. BULDING TEAMS, ALIGNING VISION, STRATEGY

AND EXECUTION TO DRIVE RESULTS AND PROFIT GROWTH

Rob Rothacker Jr. Page 2

Developed and implemented a strategic plan to turnaround a struggling business unit. Plan included detailed financial budgets, joint ventures, regulatory compliance, and improved care contracting and negotiations.

Located and leased real estate, secured appropriate permits, scheduled and directed contractors, and purchased the medical technology to allow for virtual physical exams from a remote location.

Bolstered talent acquisition and employee retention to help improve the operating culture.

Successfully opened the first new Urgent Care Center practice in May 2016, followed by an additional 10 new centers through October 2016.

Restructured the Business Office to positively impact cash flow through improved collections efforts and reduced costs. This initiative also removed the disconnect that existed with cross-functional divisions.

Launched a new cross training priority program to eliminate the individual practice silos while creating a fully trained and more versatile workforce between three practices, while reducing FTE’s by 12%. Open MRI Centers, LLC, Philadelphia, PA 2013 – 2014 A premier, patient friendly state of the art modern facility offering patients with the newest, fastest MRI technology. DIRECTOR OF IMAGING

Hired to oversee the day-to-day operations of the largest center in the group.

Developed market-wide relationships with referring and non-referring practices that resulted in the company’s all-time highest number of completed studies.

Initiated a new scheduling program that allowed the company to maximize the schedule while improving patient’s needs.

Created a new structure and higher-performing operating culture, which led to an improved overall readiness of the center.

The Express Times, Easton, PA 1997 – 2012

An award winning local and regional media company, owned by Advance Publications. Formerly owned by Media News Group. VICE PRESIDENT OF OPERATIONS

Recruited to lead operations, distribution and subscription marketing efforts in a competitive market that was experiencing rapidly declining losses and operational inefficiency. Promoted internally four times.

Spearheaded a 31% increase in productivity by implementing plans to improve operations, quality, safety and administration.

Reduced equipment downtime by 25% through improved maintenance processes and training.

Launched an internal door-to-door sales crew division that resulted in 5,000 new subscriptions and $900K in annual revenue.

Played a key role on a cross-functional team that was responsible for developing plans to launch new products and or acquire competitors to gain market share.

Championed and established programs and initiatives that significantly improved employee relations, resulting in excellent talent retention and employee engagement levels key factors that had a direct impact to the division and company consistently achieving profitability targets. Earlier professional progression:

Journal Register Company, Trenton, NJ 1986 – 1997

Media company that specialized in building clusters of local community newspapers Times Herald Publishing Company, Norristown, PA 1995 – 1997 Suburban Publications, Wayne, PA 1989 – 1995

Acme Newspapers, Ardmore, PA, 1986 – 1989

Military

United States Air Force, Sergeant E-4 1981 – 1985

Education

Associate of Science, Business Administration/Accounting, DCC, 1985 Awards:

Recipient of the MediaNews Group “Executive of the Year” Award in 2001 Community Service:

Member of the Board of Director’s for the American Red Cross, Allentown, PA Member of the Board of Director’s for the Easton Area Chamber of Commerce, Easton PA

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