Martha Álvarez-Portales

**** ***** ****** *** *******, Texas 78260

210-***-**** cell

ac2g02@r.postjobfree.com

Summary of Qualifications & Skills:

●Fluent in Spanish and English Languages.

●Professional Data Entering, Scanning and Bookkeeping.

●Professional in Customer Relations, Support and Sales.

●Experienced in Microsoft Office, Word, Excel, Access, PowerPoint, and Outlook. QuickBooks.

●Motivated and enthusiastic about developing good relations with clients.

●Effective working alone or as a cooperative team member.

Professional Experience:

2016 to September 2017 RBF Properties -Office Management/Bookkeeper-

-Collected all data rental and enter information in Quicken Essentials and Excel.

-Processed and filled all the properties inventory.

-Created and collected invoices and processed payments through the bank and credit card system.

-Contacted tenants to keep an updated list of needed repairs and services.

618 W Rapsody Drive, suite D San Antonio, Texas, 78216

210-***-**** -Raul Fernandez, Company Owner

2015 to 2016 VeriClean Janitorial Service -Accountant Assistant-

-Collected all clients’ contracts and services in QuickBooks, Corrigo and Excel.

-Processed and filled service’s cost and invoices.

10835 Gulfdale Drive, San Antonio, TX 78216

210-***-**** -Fernando Baxter, Company Owner

2012 to 2015 Everest Rubber Company -Office Management-

-Contacted clients to process sales term, track orders and shipments’ distribution.

-Collected all data sales and enter information in QuickBooks and Excel.

-Arranged and distributed company invoices.

-Processed and filled all the office electronic and paper documents.

10634 Gulfdale Drive, suite 1 San Antonio, Texas, 78216

830-***-**** -Naren Ceja, Company Owner

2011 to 2012 G.B. Moreno and Associates -Office Assistant and Data Enter-

-Received, organized and processed daily applications from the Health Insurance Agents.

-Compiled and tabulated all data into one monthly Excel form.

-Answered the office telephone and transfer calls to proper department.

4402 Vance Jackson Rd # 230 San Antonio, TX 78230-5334

210-***-**** -Gilbert Moreno Jr. CMO

2007 to 2011 Lacks Furnishings -Data Entry Specialist and Scanning-

-Received, organized and processed all sale invoices and contracts from the stores throughout the TX state.

-Compiled, coded, categorized, tabulated, and verified information or data.

-Scanned all data and entered information in computer databases through professional scanning.

-Maintained records to retrieve information as needed.

1150 Schwab Rd New Braunfels, TX 78132

830-***-**** -Elsa Zepeda, Legal and Bankruptcy Coordinator

2006 to 2007 ACS Commercial Solution Inc. -Customer Care Specialist-

-Responded to telephone client’s inquiries in a prompt, accurate, and courteous manner.

-Communicated appropriate options for resolution.

-Investigated individual cases to resolve complaints.

-Researched and resolved problems escalated through lower-level staff members.

-Used computer system to research/resolve inquiries and log customer calls.

-Escalated more complex issues to Supervisor/Manager as necessary.

2727 NW Loop 410 #300 San Antonio TX. 78230

210-***-**** -Robert Trevino, General Manager

2003-2006 Stein Mart Department Stores -Sales Associate-

-Supported cash register when needed.

-Demonstrated technical selling skills and product knowledge in all areas of store.

-Assisted in floor moves, merchandising and display maintenance.

18134 San Pedro San Antonio, TX. 78232

210-***-**** -Laura Zilo, Store General Manager

2002 to 2003 Neyda Health Center, Ltd. -Sales Representative-

-Coordinated natural pharmacy products, information and distribution.

-Handled face-to-face contacts and on the telephone with new and established customers.

-Updated computer database records of inventory, shippers, etc.

-Supported all aspects of order-taking and processing, both at the stores and also in sales support for the nationwide 800-call center.

3375 Barham Blvd.

Los Angeles, CA. 91604

323-***-**** -Enrique Eiroa, General Manager

1989-1995 Department of Education -Office Manager at the Department of Technical and Professional Educational Services-

-Planned and regulated budgets, employees’ payroll and sales and distribution of educational books and material published for schools nationwide.

Havana City, Cuba

1987-1989 Department of Education -Executive Secretary of the Director at the Investment Department-

-Provided administrative and secretarial support to senior director including, but not limited to greeting visitors and answering the telephone; receiving and distributing mail and correspondence; gathering data and compiling various reports for management; conducting projects and assignments; photocopying materials; maintaining files; ordering supplies; and issuing correspondence.

Havana City, Cuba

Education:

-Associate degree in Economics

-Associate degree in Secretarial Science

●High School Jose Marti 1982-1985

●College-Secretary School 1985-1987

●College-Economics School 1987-1991

●Microsoft Office Excel 2013 Certificate date 2015

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